Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Columbia Acura Inc
Cincinnati, OH
2,078 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura!
Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,078 reviews
Verified Customer
November 04, 2023
Scheduling (on line), check in, check out and overall service went very smoothly; basic service this time. Could add two things - a brief mention about anything they forsee necessary in near future (base service went very smoothly; basic service this time. Could add two things - a brief mention about anything they forsee necessary in near future (based on mileage, age,recalls) and could ask if car performing well on all levels (eg software, etc which is not always great) More
by gskushner
Employees Worked With
November 04, 2023
This dealership is great for timely service, great communication, and convenient location off of 275. communication, and convenient location off of 275. More
by KOFARRELL2005
Employees Worked With
November 04, 2023
They called and gave me the update and I asked for them to do my transmission fluid and said they would. When I got there they said I did not owe anything and asked if they did my transmission and the lady to do my transmission fluid and said they would. When I got there they said I did not owe anything and asked if they did my transmission and the lady was very rude saying what they did was on my form and it looks like they did not. I was not about to waste another day dealing with this. I went somewhere else More
by KRISTINEGOUGH86
Employees Worked With
November 03, 2023
Everyone at Columbia Hyundai with whom I interacted was warm and welcoming. I experienced very personal and respectful care from Joe Owens. He did a wonderful job of making sure I understood everything abo warm and welcoming. I experienced very personal and respectful care from Joe Owens. He did a wonderful job of making sure I understood everything about the lease and how to operate all of the new technology in my 2024 Venue. I will recommend him highly to friends. More
by ARLENESWIHART
Employees Worked With
Joe Owens
November 03, 2023
Love Columbia Hyundai! They are always professional, kind, and helpful, with amazing customer service. 5 stars all around! They are always professional, kind, and helpful, with amazing customer service. 5 stars all around! More
by JENMOCK05
Employees Worked With
November 03, 2023
Every encounter I have had with Columbia Hyundai service has been spectacular! I will not take my Hyundai anywhere else! Attentive, knowledgeable, helpful, polite. A+, top notch human beings. has been spectacular! I will not take my Hyundai anywhere else! Attentive, knowledgeable, helpful, polite. A+, top notch human beings. More
by CRYSTAL.KERMOS
Employees Worked With
Austin Conte
November 03, 2023
took great care of me and my car. went above and beyond to make sure the job was done went above and beyond to make sure the job was done More
by surag.krishna
Employees Worked With
November 03, 2023
Continued great level of service from Columbia Acura. Jamey is always incredibly pleasant when I come into the Service department and Tiffany took excellent care of me! Trevor hooked me up with a loane Jamey is always incredibly pleasant when I come into the Service department and Tiffany took excellent care of me! Trevor hooked me up with a loaner car as requested and I was in and out for drop off in a matter of minutes. My MDX was completed within the timeframe it was promised and pick up was just as easy as drop off. Columbia Acura does a fantastic job! More
by PM513
Employees Worked With
Jamey, Tiffany, Trevor
