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Columbia Acura Inc
Cincinnati, OH
1,898 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura!
Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,899 reviews
October 05, 2023
responsive to my questions and answered thoroughly. Waiting and restrooms were clean. Complimentary coffee and bottled water was available Waiting and restrooms were clean. Complimentary coffee and bottled water was available More
by PALLARD82
Verified CustomerEmployees Worked With
October 05, 2023
Everyone was polite and the service was done quickly. My car was washed and pulled around front. My car was washed and pulled around front. More
by HAMBLIN7
Employees Worked With
October 04, 2023
Extremely polite and courteous. Supplied a ton of information for my used car inspection. Will definitely return to this dealer. Supplied a ton of information for my used car inspection. Will definitely return to this dealer. More
by kklug6
October 04, 2023
We always get great service at Columbia. Kudos to Jamie and Alex! After building close to the river, we drive almost 45 min for service and couldn’t imagine going anywhere else Kudos to Jamie and Alex! After building close to the river, we drive almost 45 min for service and couldn’t imagine going anywhere else More
by JWEBB10
Employees Worked With
Jamie and Alex
October 04, 2023
The dealership is great and ai would highly recommend. I do however believe the service cost is high for Acura in general and would appreciate service coupons. I do however believe the service cost is high for Acura in general and would appreciate service coupons. More
by timmerding
Employees Worked With
Jamey
October 04, 2023
Scheduling is easy, vehicle check-in is efficient, and the service is completed in a timely manner. The cost of service is rather expensive, but reflects the quality of the work performed and the availab the service is completed in a timely manner. The cost of service is rather expensive, but reflects the quality of the work performed and the availability of genuine Acura parts on hand. More
by JMENTER
Employees Worked With
Allen Williams, Assistant Service Manager
October 03, 2023
Your company is more interested in getting money than providing good customer service. Why should I bring my car to your shop if there are fees to tell me if something is wrong with my car. I have been t providing good customer service. Why should I bring my car to your shop if there are fees to tell me if something is wrong with my car. I have been to your shop 25 times but I may not again. More
by TIE1964
Employees Worked With
service dept
October 03, 2023
Jacob and Jeffrey are amazing people. So happy for my RDX. I love my new car. I look forward to working with this dealership for many more years. So happy for my RDX. I love my new car. I look forward to working with this dealership for many more years. More
by JOUANAHICKS
Employees Worked With
Jacob
October 03, 2023
Keith took care of the service for my Genesis quickly and efficiently. The only trouble I had was the phone system in scheduling the appointment! Luckily I did it o line eventually. Thanks! Love my car! efficiently. The only trouble I had was the phone system in scheduling the appointment! Luckily I did it o line eventually. Thanks! Love my car! More
by marsha.linnemann
Employees Worked With
Keith and Fran are the stars of this place!!
