Columbia Acura Inc

When I bought my car the salesman wasn’t very helpful and I didn’t feel he cared about me as a client. I’m assuming this was because I wasn’t financing. When I come in for service the staff is always hel I didn’t feel he cared about me as a client. I’m assuming this was because I wasn’t financing. When I come in for service the staff is always helpful and courteous excluding one lady that you see when it is time to check out. She’s always so nasty to me and other clients as well. Jody on the other hand is always king and pleasant. More

Jamey Moore was an excellent Service Mangaer during my visit. He was very pleasant to work this. Tiffany Mair is also an amazing Service Manager. I thought I had a potential fuel leak in my Acura and b visit. He was very pleasant to work this. Tiffany Mair is also an amazing Service Manager. I thought I had a potential fuel leak in my Acura and brought it to the service department. I told Tiffany I was concerned about the issue because I was about to go on a road trip. She got down on her hands and knees to look at the tank and also had the service mechanic put it up on a rack to verify there wasn’t a leak somewhere. Exceptional customer service and provided peace of mind! More

I had to repeat what I wanted done two or three times. When he said the care was ready to go, I asked if they fixed the navigation system. He said he was sorry that he forget and had it completed an hou When he said the care was ready to go, I asked if they fixed the navigation system. He said he was sorry that he forget and had it completed an hour later. More

Great customer service. Best rates. I am a glad for this service thank you so much Best rates. I am a glad for this service thank you so much More

I am always impressed with the service at Columbia Acura. They go above and beyond! They go above and beyond! More

No new sticker for my next oil change, old one still on there, not reset on the car either. Waited over 2 hours for oil change. there, not reset on the car either. Waited over 2 hours for oil change. More

Lindsay in customer service is excellent. They got me in and out quickly. The waiting area is decent with WIFI. They got me in and out quickly. The waiting area is decent with WIFI. More

The body shop management are excellent in providing very good customer service, they kept me informed the entire process. good customer service, they kept me informed the entire process. More

Everyone is always pleasant & helpful, especially Jamie Thanks for excellent service every time. It’s always appreciated Jamie Thanks for excellent service every time. It’s always appreciated More

My latest service experience was great! They accommodated my request and delivered on time. We had two cars requiring the exact service. Explained exactly what was going to be done and w They accommodated my request and delivered on time. We had two cars requiring the exact service. Explained exactly what was going to be done and what was included. One of the cars being serviced was my wife's and they took time to make sure she was comfortable with the work to be done. More