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Columbia Acura Inc
Cincinnati, OH
2,085 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura!
Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,085 reviews
November 15, 2023
Everyone is polite quick and efficient and it’s nice being able to pull-up hand them the keys and go have a seat. Very hassle free. being able to pull-up hand them the keys and go have a seat. Very hassle free. More
by TRAVISJHAT
Verified CustomerEmployees Worked With
November 14, 2023
Scheduled my car to address some recalls, which took several months before I could get in. I was told the appointment would only take 2 hours on the phone, and it ended up taking 4 hours. I understand several months before I could get in. I was told the appointment would only take 2 hours on the phone, and it ended up taking 4 hours. I understand these recalls have caused massive backlogs, but this time frame was overbooked to begin with so it was set up to take longer than I had originally planned, and as a result I was late getting back to work. This to me is unacceptable, so I will not be continuing business with this location moving forward. More
by Steve
Employees Worked With
November 14, 2023
Great experience with service. Only challenge is scheduling on the app and then making changes results in some miscommunication. For example, I had scheduled service for Nov 2, b Only challenge is scheduling on the app and then making changes results in some miscommunication. For example, I had scheduled service for Nov 2, but had to change- text message communication was set for Nov 13...however sitting in the airplane on Nov 2 got a call saying they were headed out to drop my valet car off. Then the time was delayed due to shortage of cars. Overall service was quick and painless, just need to button up the scheduling and valet process. More
by JKRAUS0801
Employees Worked With
Service Manager
November 14, 2023
Excellent dealership. I have received great service every time I've patronized this dealership. There's actually a dealership closer to my home but I prefer the extra driv I have received great service every time I've patronized this dealership. There's actually a dealership closer to my home but I prefer the extra drive for the exceptional service I've received. More
by TYWANNA.WATSON
Employees Worked With
Austin Conte
November 14, 2023
Great dealership. Recently they stopped giving loaner cars. They said my service would take 1 hour and loaners are reserved for services 2 hours or more. On Friday my Recently they stopped giving loaner cars. They said my service would take 1 hour and loaners are reserved for services 2 hours or more. On Friday my hour service was just under 2 hours and i ended missing a commitment I had because the service ran almost 2 hours. More
by ILOVE2SWIM72
Employees Worked With
November 14, 2023
Easy to sched appointment, was greeted promptly by staff, everyone I came in contact with was friendly and helpful. everyone I came in contact with was friendly and helpful. More
by NANCYREICHLING
Employees Worked With
November 14, 2023
GREAT DEALERSHIP PLACED ORDER FOR NEW CAR AND GOT WHAT I WANTED. WOULD HIGHLY RECOMMEND WANTED. WOULD HIGHLY RECOMMEND More
by STONE23316
Employees Worked With
November 13, 2023
Pleasant experience. Great service from everyone at the dealership. Took their time and made sure all my questions were answered. Bought a Hyundia Palisade, not a Acura Great service from everyone at the dealership. Took their time and made sure all my questions were answered. Bought a Hyundia Palisade, not a Acura More
by DAVEFR1858
Employees Worked With
Julio Abanto and Jared Miller
