Columbia Acura Inc

Excellent Buying Experience I recently purchased a 2020 Acura TLX PMC EDITION. Gary Berner went above and beyond my expectations. I want to extend a very sincere thank you to the I recently purchased a 2020 Acura TLX PMC EDITION. Gary Berner went above and beyond my expectations. I want to extend a very sincere thank you to the entire Columbia Acura team. I made the drive from Columbus, Ohio for the purchase. I will definitely be a returning customer. Keep up the amazing work and outstanding customer service! More

Best car buying experience ever-Mike Gary Berner did a terrific job in making our car buying experience stress free. We were told that Columbia Acura is a great dealership. We now agree Gary Berner did a terrific job in making our car buying experience stress free. We were told that Columbia Acura is a great dealership. We now agree and would highly recommend Gary to our family and friends. More

New RDX Our experience with Gary Berner in sales went very well as he kept in contact upon my internet inquiry thru the sale and after as we left an item in o Our experience with Gary Berner in sales went very well as he kept in contact upon my internet inquiry thru the sale and after as we left an item in our old car which he found and let us know he has it. Also was impressed with experience in finance as Sonny{?} was able to amend papers when we added my wife to the papers at the last minute with little delay. More

new MDX Easy to deal with and very comfortable - no pressure. Entire sales and managerial staff were pleasant and informative - especially with the learning Easy to deal with and very comfortable - no pressure. Entire sales and managerial staff were pleasant and informative - especially with the learning curve of the car's instrumentation. Gary was a pleasure to work with. More

Find another Acura Dealership We Leased a car for 3 years and we were consistently treated poorly by different members of the sales staff. They were rude, arrogant, and audibly ann We Leased a car for 3 years and we were consistently treated poorly by different members of the sales staff. They were rude, arrogant, and audibly annoyed at simple requests. Spend your money at another dealership, we will never recommend Columbia Acura. Service desk staff was great, keep it up! More

Great experience leasing a 2019 RDX from Columbia Acura This is my second experience leasing an Acura from Columbia and Gary Berner. I went back because of my good experience the first time. This time was n This is my second experience leasing an Acura from Columbia and Gary Berner. I went back because of my good experience the first time. This time was no exception. The lack of pressure, and sincere effort to put you in the right vehicle at the right price, makes them stand out in my mind. One great improvement I noticed was the streamlined document signing process. I was in and out in 5 minutes! More

The best car-buying experience we've ever had. We've purchased many automobiles over the decades and this experience with Columbia Acura has been the best. From the moment we walked into the door u We've purchased many automobiles over the decades and this experience with Columbia Acura has been the best. From the moment we walked into the door until we drove away in our new 2019 MDX, we experienced very professional and friendly service. We were greeted immediately with a warm welcome. Gary Berner was very knowledgable about the MDX we were interested in buying and patiently explained every detail we quizzed him about. He was very efficient in getting us set up in a test drive and clearly answered a few remaining questions we had after driving the vehicle. During the discussion about potentially purchasing an MDX, Jacob Close explained things in a professional, thorough and warm manner. He thanked us for coming in then clearly laid out all discounts available. Discussions about the final purchase price and the value of our trades were immensely fair. The friendly demeanor of both Gary and Jacob made interacting with them easy. There was never any pressure to buy or sign on the dotted line. They let the vehicle and their professionalism speak for themselves. We could not have asked for a better buying experience. Dave and Beth Wisler. More

Great Experience Wonderful staff and facility. Our sales rep was Gary Berner. Super to work with. All the folks that we met from Jacob to Gary to Sonny, provided a Wonderful staff and facility. Our sales rep was Gary Berner. Super to work with. All the folks that we met from Jacob to Gary to Sonny, provided a very pleasant experience. We love our new 2018 RDX. It was worth the drive from Michigan. More

Leasing 2018 ILX from Columbia Acura on 8-8-18 I have leased an auto for many years, but have never had a more pleasant and seamless experience than I had with Gary Berner at Columbia Acura. His k I have leased an auto for many years, but have never had a more pleasant and seamless experience than I had with Gary Berner at Columbia Acura. His knowledge while explaining the auto was excellent and very helpful. Not stressful at all. Thank you for having such a competent and capable sales person. Gail Dinerman More

Used car warranty a BUST I purchased a used 2014 Toyota Highlander on June 30, 2018. About 2 weeks later the front bearing went bad and they will not cover it with the 3 month I purchased a used 2014 Toyota Highlander on June 30, 2018. About 2 weeks later the front bearing went bad and they will not cover it with the 3 month/3000 mile warranty. They do cover some wearable parts and claim they cover the front/rear axles and the brake assembly. Also, their warranty states what it does not cover, but it doesn't list these parts. I just spent over $27,000 on a vehicle and the part costs a little more than $100. Come on guys, this does not make me feel good about my purchase. They say they are all about relationship and taking care of people. In my first instance when I asked to get help, they said sorry we can't help you. More