Columbia Acura Inc

Service that I came for was quick and efficient. I was recommended a host of services that are either not recommended by the manufacturer at this mileage, per the owner's manual (transmission fluid I was recommended a host of services that are either not recommended by the manufacturer at this mileage, per the owner's manual (transmission fluid flush, coolant flush), or were entirely unneeded. For example, I was recommended a front brake job due to the pads being "metal on metal". I found this hard to believe, as I hadn't even heard the wear indicators. So I jacked up the vehicle, removed the front wheels and measured the pads. Plenty of pad to go, and nowhere near "metal on metal". I get it: flushes, brake jobs, and brake services are "gravy" jobs for a tech. But sell them to me when I actually need them. Choices like these don't earn trust. More

Great Service, very friendly and professional. I found the service to be excellent and received a professional report of the work completed. I found the service to be excellent and received a professional report of the work completed. More

Used to be great, but lots of confusion & miscommunication since the remodel. Checkout ladies in office weren’t very helpful miscommunication since the remodel. Checkout ladies in office weren’t very helpful More

Excellent service! I live near the Fairfield dealership however I receive way better service at Columbia I live near the Fairfield dealership however I receive way better service at Columbia More

Called and made an appointment for service a week in advance. Took about 5 minutes to schedule. Show up and they didn’t have me scheduled. But the man checking me in remembered doing it. I was able to g advance. Took about 5 minutes to schedule. Show up and they didn’t have me scheduled. But the man checking me in remembered doing it. I was able to get my service done. They also checked that my recall was complete when it was not. Still waiting to get that done More

The service department at Columbia Acura is professional and is the best service department in the city. and is the best service department in the city. More

Austin was great. Even provided me with a loaner car because my service would take several hours. If service remains great, I’ll own another Hyundai when it’s time to Even provided me with a loaner car because my service would take several hours. If service remains great, I’ll own another Hyundai when it’s time to buy!! More

I absolutely love having my car serviced there with Jamie, he is a great advisor Jamie, he is a great advisor More

Allen is the best! He always listens and doesn't make unnecessary recommendations. My RDX is getting up there in years but not miles and I am confident Allen and his He always listens and doesn't make unnecessary recommendations. My RDX is getting up there in years but not miles and I am confident Allen and his team (Drew) will keep us reliably on the road for few more years. More

Best service department I have ever dealt with. Alway help me solve my issues. Jamey Moore is a top notch manager. He always looking out for me and solving many of my problems, where other dealers Alway help me solve my issues. Jamey Moore is a top notch manager. He always looking out for me and solving many of my problems, where other dealerships service departments just go through the motion and just kick the can down the road. Columbia, you’re lucky to have a man like that on your staff. More