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Columbia Acura Inc
Cincinnati, OH
2,103 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura!
Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,103 reviews
Verified Customer
December 15, 2023
The service department is always friendly and communicates in a timely manner when the car is in for repairs. I've been relying on their service for almost 20 years since I purchased my first Acu communicates in a timely manner when the car is in for repairs. I've been relying on their service for almost 20 years since I purchased my first Acura. I plan to continue going back! More
by MICHELLE96
Employees Worked With
December 14, 2023
Very poor customer service and employees who try to cut corners and not hold up to their end of the deal. corners and not hold up to their end of the deal. More
by BEWINTEROD
December 14, 2023
Austin and the rest of the crew at Columbia Hyundai were great to work with. We'll continue to have any service done here because of their attention to detail and friendly attitudes. great to work with. We'll continue to have any service done here because of their attention to detail and friendly attitudes. More
by CHARLIE74
December 14, 2023
Austin (I think my Cust Service rep was named Austin) was awesome! He was courteous, friendly, and informative. He shared feedback of additional services I needed. And he walked out to my car with me afte awesome! He was courteous, friendly, and informative. He shared feedback of additional services I needed. And he walked out to my car with me after the appointment. Great service! More
by jkronenberger
December 14, 2023
I actually went to Columbia Hyundai. My representative name was Brindle Who was very pleasant. he advised me as to the cost and also verified that the coupon that I had could be used. B My representative name was Brindle Who was very pleasant. he advised me as to the cost and also verified that the coupon that I had could be used. Brindle walked me in the waiting room turned on the television show me where the coffee and snacks were. Advised me that there was an issue with my brakes and went over it in detail as to what needed to be done. As time went on Brindle came out to advise me that it would not be much longer for my car to be ready. I must say it was very pleasant experience. More
by KIMBERR1123
Employees Worked With
Brindle ??????????
December 14, 2023
Poor communication and expectation setting. 3 days of zero proactive updates. Difficult to call and set up with someone. Get thrown in text queue 3 days of zero proactive updates. Difficult to call and set up with someone. Get thrown in text queue More
by M hygienic hgyubfjgtcb
Employees Worked With
Service
