Columbia Acura Inc

Service area is well organized and efficient. I have leased three cars (MDX) over the last 9 years...all preformed well with with just normal routine maintenence. I have leased three cars (MDX) over the last 9 years...all preformed well with with just normal routine maintenence. More

Appreciate honesty and fairness from Jamey. I feel like my car is being taken care of. I feel like my car is being taken care of. More

Always helpful - easy scheduling- friendly employees - office staff was good. Nice waiting room Appreciate the customer service office staff was good. Nice waiting room Appreciate the customer service More

Great customer service, very positive experience every time I bring my automobiles in to be serviced. Everyone is very courteous and professional time I bring my automobiles in to be serviced. Everyone is very courteous and professional More

Our experience with Columbia Acura was a good one from start to finish. Everyone that we worked with was courteous and helpful, everything moved quickly and very efficiently. We would absolutely recomme start to finish. Everyone that we worked with was courteous and helpful, everything moved quickly and very efficiently. We would absolutely recommend this dealership to friends and family, and we will go back to them for future vehicle purchases as well. More

I always receive the best service from the Columbia Acura service department. Jamey is always a pleasure to work with service department. Jamey is always a pleasure to work with More

Finance department wanted to charge us recertification fee for our 5 month old car (with 900 miles)That we had bought from them that we were trading in...making us $7000.00 upside down.. When we trade in fee for our 5 month old car (with 900 miles)That we had bought from them that we were trading in...making us $7000.00 upside down.. When we trade in it will be someplace else. More

Columbia Genesis- car returned with altered touch screen- wrong time set , radio “on switch” disabled. Tire pressure warning indicated low pressure R front Had to wait more than 20 minutes after told car w wrong time set , radio “on switch” disabled. Tire pressure warning indicated low pressure R front Had to wait more than 20 minutes after told car was being brought out More

Failed to wash car, deduct coupon from bill, retrieving car after service was not good. car after service was not good. More

Felt like it was important to the Genesis service representative that I feel comfortable and completely satisfied with the service. I was. Kept me up to date on the status of my oil change and made representative that I feel comfortable and completely satisfied with the service. I was. Kept me up to date on the status of my oil change and made sure I understood the process. (This was my first oil change for my new Genesis G-80.) Waiting area was very comfortable and had complimentary snacks and coffee/bottled water. More