Columbia Acura Inc

took great care of me and my car. went above and beyond to make sure the job was done went above and beyond to make sure the job was done More

Continued great level of service from Columbia Acura. Jamey is always incredibly pleasant when I come into the Service department and Tiffany took excellent care of me! Trevor hooked me up with a loane Jamey is always incredibly pleasant when I come into the Service department and Tiffany took excellent care of me! Trevor hooked me up with a loaner car as requested and I was in and out for drop off in a matter of minutes. My MDX was completed within the timeframe it was promised and pick up was just as easy as drop off. Columbia Acura does a fantastic job! More

Like the easy oil change with no appointment! Not sure if a thorough inspection is happening though since I am not getting any recommendations for future anticipated repairs Not sure if a thorough inspection is happening though since I am not getting any recommendations for future anticipated repairs More

Promptly greeted upon entering service garage. Waited inside for rep to get off phone to check me in for roughly 10 minutes. Average wait time for oil change. Cashier was somewhat rude and upon se Waited inside for rep to get off phone to check me in for roughly 10 minutes. Average wait time for oil change. Cashier was somewhat rude and upon seeing my expression to her rudeness told me she didn’t feel good. Not my problem. Go home if you can’t effectively do your job! More

Jayme was very helpful with fixing a problem I had with another body shop. He was able to get me the parts I needed on time and was very pleasant to work with. another body shop. He was able to get me the parts I needed on time and was very pleasant to work with. More

Columbia Acura Service Center is wonderful. Jayme is always helpful with finding a time based on my schedule for me to bring my car in. I truly feel respected and I respect the people that wo Jayme is always helpful with finding a time based on my schedule for me to bring my car in. I truly feel respected and I respect the people that work in the Service Center. This last visit was a B1. During the check-up, they found my brakes were going bad. Jamey explained everything to me AND provided me with a loaner vehicle which allowed the work to be done at this appointment. This is my second Acura (my husband has my first one)....I can go anywhere to buy a new car and to get my car serviced, but I choose to go to Columbia because of the way they serve their customers. Another point I want to share is I had to reschedule my appointment and I left a message for Jamey. He called me back in a very timely manner and was able to find a time that would meet my schedule. He always greets me by name. THANK YOU! More

I have been bringing my 99 Acura TL to Columbia for service for decades. Always professional; always courteous. Jamey has been very helpful. Great job. Thanks very much. service for decades. Always professional; always courteous. Jamey has been very helpful. Great job. Thanks very much. More

The Columbia Acura Service dept. is by far, the finest service dept. I’ve ever had. I’m on my fifth Acura and these folks are by far the best of the best. A special shout out about a is by far, the finest service dept. I’ve ever had. I’m on my fifth Acura and these folks are by far the best of the best. A special shout out about a new member of the dept., Tiffany….What a jewel…A great addition to the Service Department… More

Good customer service, friendly , helpful and helpful representatives, explained the needed service and prices of services representatives, explained the needed service and prices of services More

Professional, friendly, and efficient. Wait time was less than communicated and the waiting room was comfortable Wait time was less than communicated and the waiting room was comfortable More