Columbia Acura Inc

Everyone is always pleasant, Work done as promised and on time. They deliver quality workmanship. time. They deliver quality workmanship. More

I really like the dealership, but I hate the answering system that they have when everybody’s busy. I didn’t get a call telling me My car was not going to be ready until I was halfway there and I had trie system that they have when everybody’s busy. I didn’t get a call telling me My car was not going to be ready until I was halfway there and I had tried to contact them before I even left car ended up not being ready till the next day. Spent an hour and a half on the highway for no reason at all. More

The service department is good. Do not like the automated system. They have on the phone when they’re busy they told me my car would probably be ready at five. I tried to call them Do not like the automated system. They have on the phone when they’re busy they told me my car would probably be ready at five. I tried to call them before I left and got that machine was halfway to the dealership and they called me, said my car would not be ready till the next day. I spent an hour and a half on the highway in bad traffic which I could’ve been at home, not doing that had I known for sure my car wasn’t ready. More

Good experience and customer service. Appreciate them fixing my car quickly and efficiently. I don't like the answering machine though Appreciate them fixing my car quickly and efficiently. I don't like the answering machine though More

We specifically told them to turn off the warning saying a checkup was due, but..... it's still there a checkup was due, but..... it's still there More

Their customer service is exceptional. From scheduling an appointment to final pick up, their service has a personal touch! From scheduling an appointment to final pick up, their service has a personal touch! More

They serviced but for got fluid top off. Not thrilled with this but all else good Not thrilled with this but all else good More

Very poor communication. Took 6 days after having my car for a HUMAN to speak with me. Took a week to tell me, yeah you are right, that doesn’t work. Ordered a part for my ca Took 6 days after having my car for a HUMAN to speak with me. Took a week to tell me, yeah you are right, that doesn’t work. Ordered a part for my car which will take 2 weeks to get. Have to make another appointment to be fixed. Hate the idea I have to do this all over again. More

I brought my Hyundai Elantra Limited 2015 in for service on November 4th. The service involved replacement of an engine. I picked up my Elantra on December 7th and returned to the service department on De on November 4th. The service involved replacement of an engine. I picked up my Elantra on December 7th and returned to the service department on December 9th with an engine light and engine stalled twice. I am a little worried about my service that has been completed. I am picking up the car tomorrow December 12th. More

Unfriendly staff. Was told 1 hour, it was 2. Didn’t reset oil gauge. Called and was told to google it. Won’t be back Was told 1 hour, it was 2. Didn’t reset oil gauge. Called and was told to google it. Won’t be back More