Colonial Volkswagen of Westborough - Service Center

My wife and I have a 2003 Golf and 2005 Passat. We've been using Colonial VW for our service and maintenance for the last few years. Recently, I came in with a leaking flex-pipe attached to my catalyt been using Colonial VW for our service and maintenance for the last few years. Recently, I came in with a leaking flex-pipe attached to my catalytic converter (on our 2003 Golf) and was expecting a rather costly repair. Well, upon accessing the situation, Adam said he'd get it taken care of and under warranty. And not only did he do that, but had the car ready within a few hours (even though I did not have an appointment for the repair). Thanks to Adam & Colonial VW for quality Service... John More

I bought my Passat from Patrick Motors and have not had any issues with them but when it came to getting someone to atleast look at it when I was having problems they couldnt get me in until the following any issues with them but when it came to getting someone to atleast look at it when I was having problems they couldnt get me in until the following week. I called Colonial to see if someone could see my car they told me to come in that same day and someone would atleast take a test drive to try and get to the problem. I talked to Bill McGrath on the phone and he was fabulous. When I got there Bill set me up for a test drive with Kevin he knew exactly what it was. They checked to see if they had the part and squeezed me in that day! They went above and beyond what Patrick has done for me!!! Would absolutely call them first to get a service appt. More