Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Colonial Volkswagen of Medford - Service Center
Medford, MA
804 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
804 Reviews of Colonial Volkswagen of Medford - Service Center
Sort by
March 05, 2021
Always efficient professional and timely service! All service folks are very polite and friendly ! My car delivered ontime and clean ! A pleasure to come in! service folks are very polite and friendly ! My car delivered ontime and clean ! A pleasure to come in! More
by GNEEC
Verified CustomerEmployees Worked With
Other Employees :
Frank & Tom service , Ken Cataldo
March 03, 2021
Always a smooth, problem free experience. The work was done expeditiously and with high quality, as it always has been with Colonial Volkswagen. I highly recommend them. done expeditiously and with high quality, as it always has been with Colonial Volkswagen. I highly recommend them. More
by AQWALUNG
Employees Worked With
March 03, 2021
The service welcome specialists were very professional and friendly, The car repair was much faster that I expected (it was an airbag recall ). I am very happy with the way how they handled it. and friendly, The car repair was much faster that I expected (it was an airbag recall ). I am very happy with the way how they handled it. More
by ANGJELSHOSHO
Employees Worked With
Dan Swartz
March 01, 2021
Service was great and the repair top quality. Communication was also very good and I felt informed at every step. The job was done very quickly. I'll come back Communication was also very good and I felt informed at every step. The job was done very quickly. I'll come back More
by Paul
Employees Worked With
Frank
February 26, 2021
We had excellent customer service at Colonial VW. Daniel was very helpful, thoughtful and professional, he is a great asset to the service department. Thank you! was very helpful, thoughtful and professional, he is a great asset to the service department. Thank you! More
by MAUREEN_FYFE
Employees Worked With
Daniel (Swartz)? Service Department
February 25, 2021
Great experience all around! Rusty is the best! Always handles my car with care and ensures his responsive. Would recommend to anyone. I've been to many other VW service centers and because of Rusty, we handles my car with care and ensures his responsive. Would recommend to anyone. I've been to many other VW service centers and because of Rusty, we remain loyal to Colonial. More
by sarmanoc
Employees Worked With
Rusty
February 23, 2021
I have nothing but good things to say about Colonial VW of Medford.I am glad that when I need help with my GTI I can count on them. Rusty, Tom and the crew are awesome. Thank you of Medford.I am glad that when I need help with my GTI I can count on them. Rusty, Tom and the crew are awesome. Thank you More
by SHANITAM76
Employees Worked With
February 22, 2021
Excellent service experience! I had a 10k service and have nothing but great things to say about this dealership and the service advisor, Rusty. Definitely recommend! have nothing but great things to say about this dealership and the service advisor, Rusty. Definitely recommend! More
by Heather McNallie
Employees Worked With
Sam Cataldo
February 18, 2021
Everyone is very friendly and helpful. They truly care about your time and keep you informed. My salesman Paul always makes it a point to check in with me when he sees me at the dealership along with Ken about your time and keep you informed. My salesman Paul always makes it a point to check in with me when he sees me at the dealership along with Ken Cataldo. More
by CPATCH64
