Colonial Volkswagen of Medford - Service Center

Service department staff has always been super helpful and have even gone out of their way to save me money which is a rarity these days! and have even gone out of their way to save me money which is a rarity these days! More

Everyone here was great! Frank was assisting me during my recall and he was very pleasant and helpful the whole entire time. Love it here! recall and he was very pleasant and helpful the whole entire time. Love it here! More

We worked with Frank who was terrific. His explanation and communication was excellent and the service, timeliness could no have been better. Very pleased with the experience and communication was excellent and the service, timeliness could no have been better. Very pleased with the experience More

Rusty is the service department was amazing helping us with our VW. We have been in before with issues with our Touareg and Rusty has always taken care of it with great customer service and unparcelled co with our VW. We have been in before with issues with our Touareg and Rusty has always taken care of it with great customer service and unparcelled communication throughout the issue. More

Good service, did have to wait a little longer than anticipated but it’s alright. They were also able to find a solution to a problem in my car. anticipated but it’s alright. They were also able to find a solution to a problem in my car. More

I have been a customer of this service center for about 10 years, and the service, I have been getting there, is professional, efficient, and quick. Thank you! 10 years, and the service, I have been getting there, is professional, efficient, and quick. Thank you! More

Service rep was courteous, waiting are was clean and comfortable. Overall experience was positive and car is running smoothly. Not much more to say except good experience. comfortable. Overall experience was positive and car is running smoothly. Not much more to say except good experience. More

Dan is great . He made everything very easy . The whole service team is on it. Dan handled everything efficiently and quickly my car was done in a day service team is on it. Dan handled everything efficiently and quickly my car was done in a day More

Colonial VW at Medford serviced three of my VW cars - a 2004 Passat, a 2013 Jetta and recent purchase of 2018 Tiguan. Excellent service advisor and Technicians resolved any issues at a reasonable price. 2004 Passat, a 2013 Jetta and recent purchase of 2018 Tiguan. Excellent service advisor and Technicians resolved any issues at a reasonable price. More

everything was done as promised from a time and work standpoint. on top of that, you guys found my sunglasses which i had given up for lost! standpoint. on top of that, you guys found my sunglasses which i had given up for lost! More