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Colonial Volkswagen of Medford - Service Center
Medford, MA
804 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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804 Reviews of Colonial Volkswagen of Medford - Service Center
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August 14, 2021
Very easy check in process, waiting room is comfortable, staff is friendly and easy to find if there’s an issue. The quality of the service and the staff is top tier. staff is friendly and easy to find if there’s an issue. The quality of the service and the staff is top tier. More
by Allee
Verified CustomerEmployees Worked With
August 13, 2021
The service is great, and there is good attention to detail. I feel that my car is in good hands and that I am well served. detail. I feel that my car is in good hands and that I am well served. More
by TWOLL
Employees Worked With
August 12, 2021
The Colonial Volkswagen of Medford is a customer friendly place to buy a car or get it service. The staff was very professional and knowledgeable. I would recommend this location to anybody. place to buy a car or get it service. The staff was very professional and knowledgeable. I would recommend this location to anybody. More
by EEWELLINGTON1
Employees Worked With
August 11, 2021
Great communication during servicing around primary concern and providing loaner vehicle accordingly. Issue not initially resolved so upon return case was escalated and promptly fixed. concern and providing loaner vehicle accordingly. Issue not initially resolved so upon return case was escalated and promptly fixed. More
by les.lartey
Employees Worked With
August 11, 2021
Excellent and prompt service with a value added approach. Actively made sure I was aware of issues before the came up and walked me through everything Actively made sure I was aware of issues before the came up and walked me through everything More
by sam.mccrimmon
Employees Worked With
August 03, 2021
I have purchased several vehicles from Colonial VW over the years. Not only do I appreciate the quality of the VW brand, the dealership has always treated me as a VIP. The facility is clean and the servic the years. Not only do I appreciate the quality of the VW brand, the dealership has always treated me as a VIP. The facility is clean and the service is great. More
by GEOFF10
July 29, 2021
I have done very few miles in the past year and really only needed a sticker. They Forgot to do the sticker during the service despite the direction I my written notes and also asking during the service p only needed a sticker. They Forgot to do the sticker during the service despite the direction I my written notes and also asking during the service preliminaries. I was told to go somewhere else to get the sticker. More
by Bill
Employees Worked With
July 29, 2021
Appreciate the attention and the convenience of the online scheduling and the after hours drop off, as well as the call to notify me the car was ready. online scheduling and the after hours drop off, as well as the call to notify me the car was ready. More
by JIMSWIM
July 27, 2021
Dan was really helpful and informative. He kept great communication with us throughout our service. We will look forward to working with Dave in the future. communication with us throughout our service. We will look forward to working with Dave in the future. More
by jauciello214
Employees Worked With
Dan Swartz
July 25, 2021
I brought my car in for a battery, but the service department noticed a problem with my water pump and fixed it. I appreciate their solving problems at an early state before I have to have the car tow department noticed a problem with my water pump and fixed it. I appreciate their solving problems at an early state before I have to have the car towed in!!! More
by PFISKE0
Employees Worked With
