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Colonial Volkswagen of Medford - Service Center
Medford, MA
804 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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804 Reviews of Colonial Volkswagen of Medford - Service Center
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August 31, 2021
My car has run beautifully in their care for five years. I can’t complain and I love my Golf. Hope it lasts at least another 10. I can’t complain and I love my Golf. Hope it lasts at least another 10. More
by DMMINNS
Verified CustomerEmployees Worked With
August 27, 2021
Good service, clear communication. The only downside is the unavailability of nearby public transportation, courtesy cars, or low-cost rental at the nearby Enterprise location. the unavailability of nearby public transportation, courtesy cars, or low-cost rental at the nearby Enterprise location. More
by GJKELLOGG
Employees Worked With
August 27, 2021
Excellent experience. Prompt and pleasant initial check in at the service counter Very nice lounge Prompt and professional service. A very professional and pleasant service call in at the service counter Very nice lounge Prompt and professional service. A very professional and pleasant service call More
by RACHELHWINKELLER
August 26, 2021
Helpful service and knowledgeable staff. Easy to reach by phone and prompt resolution of my issue. I had called previously and one of the staff members provided guidance on how to fix an issue over the phone phone and prompt resolution of my issue. I had called previously and one of the staff members provided guidance on how to fix an issue over the phone. Very helpful! More
by bethanyctietjen
Employees Worked With
Other Employees :
I believe the person who helped me initially was named Rus/Rusty.
August 25, 2021
It was very easy to get service. The job was done well. The lobby is clean and quiet. I have no complaints about this dealership. The lobby is clean and quiet. I have no complaints about this dealership. More
by DAMON.YOUNG
Employees Worked With
August 23, 2021
service team is great. takes care of every need! will be back in the future. rusty and thomas were very helpful, and walked me through the whole process. back in the future. rusty and thomas were very helpful, and walked me through the whole process. More
by sb
August 23, 2021
They were very friendly and knowledgeable, he let me know the service was under warranty which saved me a lot of money - the turbo is covered by the PZEV law in MA, which I did not know about. the service was under warranty which saved me a lot of money - the turbo is covered by the PZEV law in MA, which I did not know about. More
by MICHAEL.A.HSIEH
Employees Worked With
August 20, 2021
Service and SerService was great and service rep did Service and Ser Service was great and service rep did everything to make it a positive experience. I made the mistake in the past not going to a Volk Service and Ser Service was great and service rep did everything to make it a positive experience. I made the mistake in the past not going to a Volkswagen shop to have my beetle service. Glad I made the switch. More
by FIRSTRNFA
August 17, 2021
Excellent staff and excellent service very good when it comes warranty and take my vehicle right away to be looked at very professional at what they do comes warranty and take my vehicle right away to be looked at very professional at what they do More
by GIOVANNI.A60
August 16, 2021
very happy with the whole experience. Tom is always on top of his game. the quality of the work is excellent as always. i have done all the service for my car here since 2012 top of his game. the quality of the work is excellent as always. i have done all the service for my car here since 2012 More
by TIANTIAN
Employees Worked With
