Colonial Volkswagen of Medford - Service Center

Did not interact with Frank DiCostanzo. But did interact with Tom Bowes, who -- as always -- was excellent! Particularly appreciate being kept informed (while waiting) of progress of service. with Tom Bowes, who -- as always -- was excellent! Particularly appreciate being kept informed (while waiting) of progress of service. More

The brake light came on in my 2017 Golf and Medford VW shuffled their schedule around so that I could get a "fix" as soon as possible, like the very next morning. My heroes! shuffled their schedule around so that I could get a "fix" as soon as possible, like the very next morning. My heroes! More

Great service. Will be back with all my service needs. My car was ready quickly and ultra clean. My car was ready quickly and ultra clean. More

Excellent, expedient service, from tip to toe. The emerging issue found during regular service check was resolved quickly and economically. Frank communicated seamlessly. emerging issue found during regular service check was resolved quickly and economically. Frank communicated seamlessly. More

Mr. Frank was helpful and professional. Oil change and other check-ups were conducted very quickly. other check-ups were conducted very quickly. More

Always quick and easy service. Rusty in service is friendly and always communicates with me every step of the way. Over all a great experience. friendly and always communicates with me every step of the way. Over all a great experience. More

So quick and very helpful! I was in and out within roughly an hour and I was updated during the process so I knew I was being helped. roughly an hour and I was updated during the process so I knew I was being helped. More

My car was done ahead of schedule, and runs great following the major repair that was needed. Special thanks to the service department for researching the applicable warranty terms to save me from sp following the major repair that was needed. Special thanks to the service department for researching the applicable warranty terms to save me from spending a lot of money out of pocket. More

Great service experience, which is why I keep coming back even if there are less expensive ways to maintain my car (including doing it myself) -- it's worth it for me. The only criticism was that my tires we even if there are less expensive ways to maintain my car (including doing it myself) -- it's worth it for me. The only criticism was that my tires were over inflated after the service by about 4-5 lbs (PSI), but it's better over than under as I can easily release air! More

Great service as expected at this Dealership. Clean and excellent facilities and valued personal touch. Will not take our two Volkswagens to any other dealer. excellent facilities and valued personal touch. Will not take our two Volkswagens to any other dealer. More