Colonial Volkswagen of Medford - Service Center

Frank was very professional. He scheduled service and was able to determine the issue was actually under recall. The service was completed on time and I was provided with an explanation of what was comp was able to determine the issue was actually under recall. The service was completed on time and I was provided with an explanation of what was completed for future reference Thank you More

Very good service with great attention to detail. I always feel confident that my car is in great shape after bringing it here! always feel confident that my car is in great shape after bringing it here! More

Good experience, everything looks right, I like it, nothing to complain, thank you so much. nothing to complain, thank you so much. More

Mr Hogan resolved, possibly permanently, a long-standing key problem with a 2015 GolfTDI. He has been unfailingly helpful over the past decade, as has been the entire service dept. key problem with a 2015 GolfTDI. He has been unfailingly helpful over the past decade, as has been the entire service dept. More

Helpful in determining the light sensor and immediately correcting problem. Vehicle returned promptly and cleaned correcting problem. Vehicle returned promptly and cleaned More

I always receive excellent service at Colonial Volkswagen of Medford. The staff is professional, very knowledgeable about Volkswagens, and very courteous towards the customer. It is a pleasure to work with of Medford. The staff is professional, very knowledgeable about Volkswagens, and very courteous towards the customer. It is a pleasure to work with Colonial Volkswagen of Medford. More

I called during a holiday week, Roger was able to get me in the following day, given the fact we had travel plans for w/end. Dan was my service rep, he kept me informed, I was provided a loaner & had my car in the following day, given the fact we had travel plans for w/end. Dan was my service rep, he kept me informed, I was provided a loaner & had my car back by Friday. Excellent experience ! More

Service department always communicates the work being performed as well as recommendations for other up-keep issues. performed as well as recommendations for other up-keep issues. More

Service Advisor was excellent. He represented the dealership very well and my car was ready when promised. dealership very well and my car was ready when promised. More

Super helpful, easy, and quick! Entire process was as perfect as possible. Great service all around! perfect as possible. Great service all around! More