Colonial Volkswagen of Medford - Service Center

I don’t want to have to write anything. I gave you a great review so —enough! great review so —enough! More

Great service, TImely and clean venue. Very polite staff who explained everything. Will definitely return. who explained everything. Will definitely return. More

cant recommend Colonial VW service enough! I unfortunately got a flat tire and needed a repair same day. Frank was able to walk me through the style/type of tire i needed over the phone, when th unfortunately got a flat tire and needed a repair same day. Frank was able to walk me through the style/type of tire i needed over the phone, when they didn’t have it in stock he was able to get it from their warehouse and could replace it same day if i could arrive in the next few hours. After many hours i was finally able to get my car into VW, but right before i pulled in i got a call from Frank checking in to make sure all was okay and I would be able to come in - above and beyond service!! the other Frank in service who assisted me at check in was friendly and not overly pushy on trying to add additional services. Overall, incredibly great people and trustworthy business. Colonial VW has my service business and will have my car buying business when i’m in the market! More

Tom was very nice and helpful in service . He was very helpful. Paul our salesman has also been helpful helpful. Paul our salesman has also been helpful More

i have been a customer for 15 years that speaks for itself simply the best every employee is very friendly and helpful itself simply the best every employee is very friendly and helpful More

Rusty, at Colonial VW is great! I am dealing with a problem with VW corporate regarding them not fixing a chronic problem with my leaking sunroof (Grrrr!) But Rusty has be super helpful during an inhe problem with VW corporate regarding them not fixing a chronic problem with my leaking sunroof (Grrrr!) But Rusty has be super helpful during an inherently stressful (expensive!) process. More

We are new to Colonial Volkswagen, and each time we have come in Dan Swartz in Service has been very helpful and welcoming. He made sure that we are up to date on our service history and provided insights o come in Dan Swartz in Service has been very helpful and welcoming. He made sure that we are up to date on our service history and provided insights on how to continue to car for our vehicle. We enjoy how attentive he and the team have been and look forward to continue working with them More

I had a great experience - I made the appointment online, brought my car in and they had it ready to go in a couple of hours, I felt like they explained the repairs well and was satisfied with my experience brought my car in and they had it ready to go in a couple of hours, I felt like they explained the repairs well and was satisfied with my experience. More

Frank is the best and always helpful and professional. The service and waiting areas are very clean. The service and waiting areas are very clean. More

The service attendants were rude. And when I tried to call to see if the car was ready no one was able to answer my calls or help. call to see if the car was ready no one was able to answer my calls or help. More