Colonial Volkswagen of Medford - Service Center

Solid customer service: clear communication. Provided updates as to when my car would be ready and gave clear breakdown of some potential issues to watch out for. updates as to when my car would be ready and gave clear breakdown of some potential issues to watch out for. More

It was excellent service as always from the team at colonial VW, quick and friendly service . colonial VW, quick and friendly service . More

I had a great experience working with he guys at Volkswagon of Medford. Rusty and Roger had my car fixed and taken care of smoothly. Roger was recommended by a Steve from the Collusion center and I Volkswagon of Medford. Rusty and Roger had my car fixed and taken care of smoothly. Roger was recommended by a Steve from the Collusion center and I am so thankful he was. I will only be taking my car there. More

Frank was very professional. He scheduled service and was able to determine the issue was actually under recall. The service was completed on time and I was provided with an explanation of what was comp was able to determine the issue was actually under recall. The service was completed on time and I was provided with an explanation of what was completed for future reference Thank you More

Very good service with great attention to detail. I always feel confident that my car is in great shape after bringing it here! always feel confident that my car is in great shape after bringing it here! More

Good experience, everything looks right, I like it, nothing to complain, thank you so much. nothing to complain, thank you so much. More

Mr Hogan resolved, possibly permanently, a long-standing key problem with a 2015 GolfTDI. He has been unfailingly helpful over the past decade, as has been the entire service dept. key problem with a 2015 GolfTDI. He has been unfailingly helpful over the past decade, as has been the entire service dept. More

Helpful in determining the light sensor and immediately correcting problem. Vehicle returned promptly and cleaned correcting problem. Vehicle returned promptly and cleaned More

I always receive excellent service at Colonial Volkswagen of Medford. The staff is professional, very knowledgeable about Volkswagens, and very courteous towards the customer. It is a pleasure to work with of Medford. The staff is professional, very knowledgeable about Volkswagens, and very courteous towards the customer. It is a pleasure to work with Colonial Volkswagen of Medford. More

I called during a holiday week, Roger was able to get me in the following day, given the fact we had travel plans for w/end. Dan was my service rep, he kept me informed, I was provided a loaner & had my car in the following day, given the fact we had travel plans for w/end. Dan was my service rep, he kept me informed, I was provided a loaner & had my car back by Friday. Excellent experience ! More