Colonial Volkswagen of Medford - Service Center

Great dealership. Comfortable waiting area, knowledgeable service advisors and techs. Car wash with every service..I would recommend to prospective customers. Comfortable waiting area, knowledgeable service advisors and techs. Car wash with every service..I would recommend to prospective customers. More

Very pleasant dealership. Frank DiCostanzo and Rusty always take good care of me. The waiting area is clean and comfortable. All the staff is friendly. The loaner car was Frank DiCostanzo and Rusty always take good care of me. The waiting area is clean and comfortable. All the staff is friendly. The loaner car was a huge plus!!! More

Rusty always takes the BEST care of me. This is the second car I have purchased from Colonial VW and I did so because of Rusty in Service. I had a frustrating situation come up after I pur This is the second car I have purchased from Colonial VW and I did so because of Rusty in Service. I had a frustrating situation come up after I purchased my seconed VW and Rusty was the one person at Colonial VW who communicated in a timely and professional manner as he always has and after 5 months he is the one who finally got the problem resolved. Thank you Rusty! You are the BEST! More

Very attentive to my needs and schedule to get done . Not pushy about suggested repairs that needed to be done in a reasonable time. Saturday crew was excellent !! Not pushy about suggested repairs that needed to be done in a reasonable time. Saturday crew was excellent !! More

The issue that was concerned about with my VW 2017 Jetta was readily attended to by the mechanics at Colonial VW they worked on the car quickly and efficiently so my car is working very as of this writing. was readily attended to by the mechanics at Colonial VW they worked on the car quickly and efficiently so my car is working very as of this writing. More

Frank Dasilva was extremely helpful and easy to work with, and he made a difficult and frustrating repair pretty painless. He was patient, and gave great advice. I really trusted him, and he met every e with, and he made a difficult and frustrating repair pretty painless. He was patient, and gave great advice. I really trusted him, and he met every expectation. I truly appreciate the communication too! Thank you, Frank V/R, Paul More

Good responsive service. I don’t know how it could be made better than it was. I don’t know how it could be made better than it was. More

Excellent service dept. Frank is always kind courteous and professional. My car is always returned clean. Service fast. Wait or pick up later. I highly recommend Frank is always kind courteous and professional. My car is always returned clean. Service fast. Wait or pick up later. I highly recommend More

The service was Fast, friendly, efficient and professional. Waiting room was convenient and had wifi! professional. Waiting room was convenient and had wifi! More

Friendly and reasonably quick. Replaced the brakes and went across the street to get the inspection sticker, which saved me some time Replaced the brakes and went across the street to get the inspection sticker, which saved me some time More