Colonial Volkswagen of Medford - Service Center

I had bad experience over there . They made me wait whole hour and sent me without any services. And went back again and same thing happened but I talked and they took around 5 mins. They made me wait whole hour and sent me without any services. And went back again and same thing happened but I talked and they took around 5 mins. Very unhappy 🙁 More

Quick and fast service, as usual. Communicated appropriate fix, and car was ready when expected. Thanks! Communicated appropriate fix, and car was ready when expected. Thanks! More

Lets me bring my own parts, and great service level. Would definitely recommend this place Would definitely recommend this place More

Service was great, courteous and respecting the urgency of the repair. I originally bought my car there and despite the age of the car was treated well and in my interest to get the right treatment for my of the repair. I originally bought my car there and despite the age of the car was treated well and in my interest to get the right treatment for my car - and myself. More

I've been taking my car(s) to Colonial VW for more than fifteen years. They kept my 2003 Passat running beautifully, and they're always so pleasant and efficient, and wiling to discuss what's optional and fifteen years. They kept my 2003 Passat running beautifully, and they're always so pleasant and efficient, and wiling to discuss what's optional and what's really essential to keep a car going, that when it came time to replace the Passat, there was no question that I'd buy another VW so I could keep going to Colonial for service. Loving my 2020 Tiguan, by the way! More

Very expensive but car got fixed quickly so I guess it's all fine. Friendly staff all fine. Friendly staff More

Consistent and reliable communication as always, with accurate estimates of the timing for completion of the repair. accurate estimates of the timing for completion of the repair. More

Great service all the time. They do everything they can to help you, and make it easy. It's a breath of fresh air. Dan in Service is just excellent They do everything they can to help you, and make it easy. It's a breath of fresh air. Dan in Service is just excellent More

Frank was very helpful walk me through the process explained every detail and every price. Would definitely recommend to friends and family explained every detail and every price. Would definitely recommend to friends and family More

Have been having my VW serviced at Colonial in Medford for many years. I am always very satisfied with the quality of the work performed and the service staff from start to finish. for many years. I am always very satisfied with the quality of the work performed and the service staff from start to finish. More