Colonial Volkswagen of Medford - Service Center

Excellent customer service and excellent service and really fast service and friendly workers and clean place really fast service and friendly workers and clean place More

Kiiara was great, no complaints whatsoever with service ever. Rusty always does a great job too! ever. Rusty always does a great job too! More

over all very good experience but when arriving at service desk on Saturday, there was no one at counter and i had to wait about 5-10 min till a service rep showed up. service desk on Saturday, there was no one at counter and i had to wait about 5-10 min till a service rep showed up. More

Technicians looked over the vehicle enthere's a vehicle entirely, As it is a 15 year old car with less than 30,000 original miles. Diagnosis of a small fuel smell was on pointIn the problem is now no longe entirely, As it is a 15 year old car with less than 30,000 original miles. Diagnosis of a small fuel smell was on pointIn the problem is now no longer. More

Always professional and great service. Helped me with getting the right work done. Frank helped me when I didn’t know how to do a reset after the appointment. Appreciated the extra care Helped me with getting the right work done. Frank helped me when I didn’t know how to do a reset after the appointment. Appreciated the extra care. Thank you! More

The service crew members were extremely receptive and helpful during a stressful time! Would go to them again for any help with my car. helpful during a stressful time! Would go to them again for any help with my car. More

Extremely disappointed in the amount that I paid for the services I received. If you are serious about this survey you should compare the costs for the same services I paid in 2021 and the significant incre services I received. If you are serious about this survey you should compare the costs for the same services I paid in 2021 and the significant increase in 2022 over ($160.00)? My question is do you really care about keeping customers? More

As usual, when dealing with Colonial, everything was first class It was good to check in with Paul Lazzaro, our original sales person, Rusty in Maintenance was great to deal with. Thanks again. first class It was good to check in with Paul Lazzaro, our original sales person, Rusty in Maintenance was great to deal with. Thanks again. More

Wonderful service from a very caring staff. So happy Colonial is close to my house. So happy Colonial is close to my house. More

Excellent service and friendly workers willing to help customer wherever they can Great dealership and employees customer wherever they can Great dealership and employees More