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Colonial Volkswagen of Medford - Service Center
Medford, MA
806 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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806 Reviews of Colonial Volkswagen of Medford - Service Center
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November 23, 2023
Always a pleasure to do business at Colonial. Everyone is kind and attentive and car completely clean and in perfect shape. I love these guys. Frank is always super professional and a pleasure to Everyone is kind and attentive and car completely clean and in perfect shape. I love these guys. Frank is always super professional and a pleasure to work with. Thanks guys!! More
by jofrmil
Verified CustomerEmployees Worked With
November 18, 2023
I had a noise coming from front driver wheel. 2nd time in for repair, after replacing brakes and the issue is not fixed. 2nd time in for repair, after replacing brakes and the issue is not fixed. More
by neritan.g
Employees Worked With
November 17, 2023
Friendly and welcoming service personnel. They were knowledgeable about the situation and listened to my concerns. They were knowledgeable about the situation and listened to my concerns. More
by Ekim3000
Employees Worked With
November 16, 2023
Professional, friendly, knowledgeable, and great communication. Appreciate the entire team's commitment to providing as smooth and frictionless an experience as possible when your car has to be in t communication. Appreciate the entire team's commitment to providing as smooth and frictionless an experience as possible when your car has to be in the shop! They are great about keeping my VW running well. More
by mlaib
Employees Worked With
November 15, 2023
Very knowledgeable about the Tiguan model. Review any history regarding the model.Checked for recalls. Review any history regarding the model.Checked for recalls. More
by MICHAEL_PICCIOCCHI
November 14, 2023
I have been a customer of Colonial for over 20 years for good reason. The service dept. is second to none. good reason. The service dept. is second to none. More
by GEOFF10
November 13, 2023
I always get friendly service, done right. Very easy to work with, and even got me a ride home from the dealership while my car was in for service! Very easy to work with, and even got me a ride home from the dealership while my car was in for service! More
by jruppart
Employees Worked With
November 11, 2023
Available. Welcoming. Accommodating. Honest. Accepting. Trustworthy. Thorough. Knowledgeable. Curtious. Helpful. Kind. Thoughtful. Accurate. Exceptional custome Welcoming. Accommodating. Honest. Accepting. Trustworthy. Thorough. Knowledgeable. Curtious. Helpful. Kind. Thoughtful. Accurate. Exceptional customer service. More
by JENBG
November 10, 2023
It was very hard to get an appointment for a flat tire! But thanks to our amazing friend Greg, it was made possible. They were supposed to check the other tires air levels as well. But they haven’t as we h But thanks to our amazing friend Greg, it was made possible. They were supposed to check the other tires air levels as well. But they haven’t as we had an alert the next day! More
by FUNDASARICAN
Employees Worked With
November 07, 2023
The Volkswagen dealership has been absolutely stellar in the quality of the service they provide. I had a flat tire and was able to get my car serviced within a reasonable amount of time because their part the quality of the service they provide. I had a flat tire and was able to get my car serviced within a reasonable amount of time because their part inventory had the parts I needed. Dan helped me and I truly appreciate his kind demeanor and willingness to help every time I go. More
by shazif
Employees Worked With
Dan
