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Colonial Volkswagen of Medford
Medford, MA
1,987 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,987 reviews
August 17, 2022
Tom from the Service Department went above the call of duty to help .me get my car fixed. He kept me up to date with what was going on with my car and why it was taking so long. I have always had a good duty to help .me get my car fixed. He kept me up to date with what was going on with my car and why it was taking so long. I have always had a good experience with the service department and this time was no different. Tom went out of his way to help me. More
by CLAIREGRIFFITHS1
Verified Customer
Helpful August 17, 2022
An all too rare act of kindness. Frank Dicostanzo the Service Manager, assisted me in transporting my Atlas to California. I'd purchased the vehicle from another dealership on th Frank Dicostanzo the Service Manager, assisted me in transporting my Atlas to California. I'd purchased the vehicle from another dealership on the east coast and needed to make a flight home with my family of 5. I was in a jam trying to find a pick up location with a three day window. Frank allowed me to leave him the keys and handle to pickup for me. Never was I in doubt that my car was in safe hands. When I asked how I could compensate him for this service he simply said that he would be happy to help a loyal VW owner. Wow this dealership knows how to hire! If I ever have the opportunity to buy another... I'll call them first! More
by davehlord
Employees Worked With
August 15, 2022
Worked with Steve Warren, it was great and super easy! Was deciding what to do and he made the process very simply and seamless. Thank you, Steve! Was deciding what to do and he made the process very simply and seamless. Thank you, Steve! More
by Gracemanozzi
Employees Worked With
August 12, 2022
Keven is wonderful at introducing me the Tiguan model and giving me a very good suggestion about payment method. giving me a very good suggestion about payment method. More
by rulan0104
Employees Worked With
August 11, 2022
Second time coming here to buy. Always been a VW guy and of all dealerships I’ve dealt with these guys have been the most open, honest and reasonable. Always been a VW guy and of all dealerships I’ve dealt with these guys have been the most open, honest and reasonable. More
by VW Dude
August 11, 2022
Front to back a very quick transaction. An easy experience with no hassle. I would buy from the dealership again An easy experience with no hassle. I would buy from the dealership again More
by mjg15610
August 10, 2022
About as smooth a transaction as I can imagine for buying a car out of state. Jason at Colonial Volkswagen was extremely responsive and efficient. Very happy with their service! a car out of state. Jason at Colonial Volkswagen was extremely responsive and efficient. Very happy with their service! More
by Woofits
Employees Worked With
August 06, 2022
Great service and got my sticker renewed and washed car for me without asking. Thanks! for me without asking. Thanks! More
by REGAN925
Employees Worked With
August 05, 2022
I'm always treated right whenever i have to bring in the car to some work. Sometimes first models of a new generation will have some kinks to work out. They knew exactly what to and had me in and out while car to some work. Sometimes first models of a new generation will have some kinks to work out. They knew exactly what to and had me in and out while I got some work done in their waiting lobby. More
by barros
Employees Worked With
