Colonial Volkswagen of Medford
Medford, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,070 reviews
AWESOME CUSTOMER SERVICE AND EXPIERIENCE If you want to simplify the car buying process, Caduste Michaud is your Sales guy! Having gone through several VW dealerships, there was no other sal If you want to simplify the car buying process, Caduste Michaud is your Sales guy! Having gone through several VW dealerships, there was no other salesman that stood out more and ran the mile for you like this guy. He is honest, responsive, and down to earth, which made my experience really smooth. My friend recommended him after he got a stellar deal on his 2016 Tiguan and I'm glad I took his advice. After I bought my 2016 Volkswagen Tiguan S Motion Caduste was generous enough to explain me all the controls bells and whistles before I drove off, knowing that they were closed at the time I picked up. All in all, I was very pleased with my experience and I definitely recommend Caduste Michaud and Colonial Volkswagen of Medford. More
Nice people a pleasant car buying experience My purchase of a 2016 VW GTI AT Colonial Volkswagen of Medford was one of the best I have had.. If not THE BEST. Nice people all of them from our sale My purchase of a 2016 VW GTI AT Colonial Volkswagen of Medford was one of the best I have had.. If not THE BEST. Nice people all of them from our salesman Caduste Michaud to the sales manager Scott and Rami the finance guy! Caduste Michaud is very personable and polite and a pleasure to do business with, a refreshing change from the know it all pushy sales people I have encountered elsewhere. I would recommend that you drive a few extra miles to work with this dealership. More
Certified Pre-Owned Vehicle We recently purchased a Certified Pre-Owned Volkswagen Beetle Convertible from Colonial VW of Medford. Mr. Caduste Michaud helped us and we could not We recently purchased a Certified Pre-Owned Volkswagen Beetle Convertible from Colonial VW of Medford. Mr. Caduste Michaud helped us and we could not be happier with our purchase. He was very thorough, attentive, and helpful, and he made the entire experience simple from the beginning to the end. He even assisted us in getting the vehicle delivered to our home, which was extremely helpful. We will definitely look to purchase another vehicle from them in the future. More
replacement vehicle i was looking for a car to replace my ald car and Mr. Caduste Michaud took time to help me find something that fits my needs. i was looking for a car to replace my ald car and Mr. Caduste Michaud took time to help me find something that fits my needs. More
Third time is a charm I leased from Colonial for the third time. Caduste was extremely helpful and was very efficient. He got me in and out in record time and was able to I leased from Colonial for the third time. Caduste was extremely helpful and was very efficient. He got me in and out in record time and was able to answer all of my questions and got things processed very quickly. More
Perfect Experience I recently purchased a Jetta Sport from Colonial and worked with Caduste. I had the best experience possible with no wait times between the different I recently purchased a Jetta Sport from Colonial and worked with Caduste. I had the best experience possible with no wait times between the different pats of the buying process. All of my questions were answered to complete satisfaction. I had the best experience and cannot wait to recommend Colonial and Caduste to family and friends More
Amazing Experience with Caduste at Colonial VW! 5.0 star rating 12/17/15 I recently purchased a 2016 GTI from Colonial VW in Medford and have been incredibly pleased with the overall purchase ex 5.0 star rating 12/17/15 I recently purchased a 2016 GTI from Colonial VW in Medford and have been incredibly pleased with the overall purchase experience. The process was incredibly easy, fast and no-nonsense. I worked with Caduste, who I would highly recommend as a sales person. He is very knowledgeable about the VW brand was able to walk me through many of the different packages offered on the vehicle. Despite their very large inventory, the exact car that I wanted was not in-stock. However, Caduste was more than happy to track one day for me and got it over to the dealership sooner than either of us expected. I really appreciated his willingness to go above and beyond to find the right vehicle for me. The Sales Manager at the dealership, Scott, was also incredible to work with. He gave us an very fair price on the car and started out with the best price in comparison to every other Boston dealer I visited. He is someone who wants to earn your business and will do anything within his means to make sure you leave as a happy customer. The dealership itself has recently been constructed and is absolutely beautiful inside and out. They take great care of the facilities and I'm eager to go in for my first service already. All-in-all, this dealership is top notch and I would most definitely recommend to both friends and family. Thank you to everyone at Colonial for a wonderful purchase experience! More
Thank you Colonial VW of Medford particularly,Greg Cohen I recently purchased my VW at Colonial. I was treated with dignity and respect by all of the staff. Greg Cohen was my direct interface at Colonial and I recently purchased my VW at Colonial. I was treated with dignity and respect by all of the staff. Greg Cohen was my direct interface at Colonial and was able to help me select a car best suited to my needs. I was able to negotiate a fair and amicable deal for my car and was very Happy with Greg's ability to meet me halfway. Greg has been helpful post purchase and will certainly be on hand to help you with questions or concerns with your vehicle. I'd like to take this opportunity to thank Greg and the team for their assistance and I am looking forward to working with you in the future! More
Always a good experience Just leased my second Tiguan with Greg Cohen as my sales rep. Greg, as well as the other employees involved in the paperwork, etc. is always helpful, Just leased my second Tiguan with Greg Cohen as my sales rep. Greg, as well as the other employees involved in the paperwork, etc. is always helpful, courteous, and a pleasure to deal with. I have always had a great experience with Colonial VW of Medford. I previously owned a GTI and brought it to Colonial for any service needed and was always taken well care of. More
Nightmarish Experience! This dealership is a disgrace to VW of America! The General Manager, Ken, is highly unskilled, very unprofessional, and incredibly disrespectful to hi This dealership is a disgrace to VW of America! The General Manager, Ken, is highly unskilled, very unprofessional, and incredibly disrespectful to his loyal and respectful customers. The Service Manager, Leo, gives some effort but fails miserably. One of the front desk service consultants, Tom, also tries but fails to have some customer service skills. If two of the main managers do not provide a good example for their employees, what is to be expected from this dealership? Enough said. Do yourself a favor and go to a reputable VW Dealership that will treat you with the deserved respect and professionalism. More