Colonial Volkswagen of Medford

nice pice and the best service I bought a brand new Tiguan r line in colonial , they gave me a very nice pice and provided the best service to me, I was very happy. I bought a brand new Tiguan r line in colonial , they gave me a very nice pice and provided the best service to me, I was very happy. More

Awesome First Time Visit. Upon Arrival I Received A Very Warm Welcome From Jason Giacoppo And Jennifer And Was Introduced To My Sales Consultant Mike Kingsley, Mike Introduced Upon Arrival I Received A Very Warm Welcome From Jason Giacoppo And Jennifer And Was Introduced To My Sales Consultant Mike Kingsley, Mike Introduced Me To A Vehicle That Was Perfect For Me And That I Purchased;.... Kaser Teebagy Very Nicely Introduced Me To Any Services That I Would Like To Have; My Total Experience At Colonial Volkswagen Was Awesome, I Am Very Happy With My Vehicle And The Kind Support From Colonial Volkswagen. More

Excellent!! Mike was very helpful in my car purchase. He was very patient in explaining lease vs purchase, he was good to deal with and ultimately gave me a good Mike was very helpful in my car purchase. He was very patient in explaining lease vs purchase, he was good to deal with and ultimately gave me a good deal on a 2014 passat. Mike helped me coordinate the shipment of my car to another state and followed up with me in a timely matter. I recommend him and it was a pleasure to buy a car from him. Ann was great, she went the extra mile to help me get a good rate of my lease and explained everything that needed to be done in a simple, concise matter. She was very kind and patient, and the paperwork was completed very quickly. Vw Medford was great to me and I recommend them. More

Courteous, Professional & Value Our salesman was Greg Cohen. He was very helpful and knowledgeable about the 2014 Tiguan we were buying. Colonial had a large inventory of vehicles Our salesman was Greg Cohen. He was very helpful and knowledgeable about the 2014 Tiguan we were buying. Colonial had a large inventory of vehicles to choose from and Greg delivered on the promises he made regarding the prep and delivery of the vehicle. Although I read some negative online experience regarding the service department, I haven't personally experienced such because the vehicle is new and hasn't needed any warranty work. I would recommend Greg. More

Very Happy!! Overall, I had a wonderful experience purchasing my Jett's from Colonial Volkswagen of Medford. Amazing service and attention to detail especially fro Overall, I had a wonderful experience purchasing my Jett's from Colonial Volkswagen of Medford. Amazing service and attention to detail especially from my sales and finance guys- Ryan and Kaser! Super friendly and answered all my questions- had more than a few as this is my first vehicle purchase. I would recommend anyone this dealership.... Ask for Ryan! More

Great experience! Mike Kingsley was an amazing salesman and ann in finance was amazing and worked her magic. No pressure to buy either! Such a great experience! Mike Kingsley was an amazing salesman and ann in finance was amazing and worked her magic. No pressure to buy either! Such a great experience! More

Two Thumbs Up, 5 Stars!! Best car buying experience I've EVER had. These guys executed the most perfect team-selling approach I've seen in the business. Jason Giacoppo fie Best car buying experience I've EVER had. These guys executed the most perfect team-selling approach I've seen in the business. Jason Giacoppo fielded my phone inquiry. George Makrigiannis accompanied me on the test drive and did the preliminary paper work. Scott Carter appraised my trade. And the entire team gave me the red carpet treatment to close the deal. Even the financing went amazing well with Kaser answering all of my questions and taking time to explain the fine print. I would not buy a VW from ANY other dealership, not just because Colonial gave me the best deal I could find, but because they treated me like a true customer not just a sales prospect. Every time I went to the dealership during subsequent visits, the entire team greeted me at the door and was genuinely invested in my satisfaction. If you are looking for a new or 'pre-loved' VW in New England, you need to go to Colonial VW. I guarantee your search will stop there. Thanks guys! David More

From Start to Finish and Beyond Everyone working at Colonial VW is fantastic. They are highly knowledgeable about the products they are selling, and they truly care about the custome Everyone working at Colonial VW is fantastic. They are highly knowledgeable about the products they are selling, and they truly care about the customer. They are going to help you get the vehicle that you want and will make sure that you get it as soon as possible. Also, they (Mike, Jason, Martin, etc.) remain in touch with you throughout the buying process and after it to ensure your satisfaction. More

Great experience with Colonial VW Medford. This is the first time I buy a car from Colonial VW Medford. Comparing with other dealers of multiple brands I've ever been, I have received best serv This is the first time I buy a car from Colonial VW Medford. Comparing with other dealers of multiple brands I've ever been, I have received best service and experience at Colonial VW Medford. George is professional and patient with all of my questions, concerns and requests. The dealership hall is kinda small, but the great news is there will be a brand new building for use in just few months! I am pretty happy with the purchase experience in there, and highly recommend Colonial VW Medford to all people who are interested in Volkswagon. More

High Praise for Colonial VW and Greg Cohen! I've dealt with Greg Cohen in Sales on two separate occasions and have had nothing but positive experiences. I highly recommend this location, but spe I've dealt with Greg Cohen in Sales on two separate occasions and have had nothing but positive experiences. I highly recommend this location, but specifically Greg Cohen! Last year my Mother decided she wanted to buy a new car (which for her means a ~3 year old car usually off a lease). I had been driving a leased 2012 Jetta SE that I got from Boston Volkswagen in Watertown (not a great experience there) and decided I wanted my Mom to have a good, safe car. So I called Colonial Volkswagen in Medford for their help in doing the paperwork for having my Mom purchase my car off the lease. Greg took fantastic care of her and the experience went very smoothly and exactly as promised. About a year later I decided I wanted to trade in my Mom's old car and upgrade to a new car. I spent many months researching, test driving, visiting other dealerships, etc... What I found was most of the dealerships I went to used the same tired sales tactics: high pressure, disappearing with keys during appraisal, bait and switch, etc... I also found out all I wanted was another Jetta. So I called Greg at Colonial VW just to get him to run some numbers with me over the phone (I had grown tired of going to dealerships due to the aforementioned reasons). Greg ran some numbers, called me back, and we were in the ballpark of what I was looking for. He also quietly suggested that I come in and take a test drive of the new 2014 Jetta with the new engine spec, electromechanical steering, etc... I called him a day or two later and scheduled to come in later in the evening for that test drive. I got there and sat down with him where he asked what I was looking for. We went out to the lot to look at some different trims. No pressure at all, he took a copy of my license got a plate and some keys. We sat in the car and he showed me what had changed...he then told me to drop him off at the front door and sent me out on the road by myself to test out the new Jetta. I've been to many dealerships before and never had the pleasure of a test drive to myself. I came back, told him I needed to think about it and he was completely understanding. Didn't try to stop me, didn't try to have me put down a deposit. Even had the GM come over before I left and say hello. Scott (the GM) was equally low pressure and just wanted to help however he could. The next day I went to get back a deposit I had made at a high pressure car dealership just so that I could leave. They tried throwing everything at me to not get my deposit back. So I called Scott (as Greg was out of the office) and bluntly told him what I was offered at the other dealership (for a different make & model) and where I wanted to be with the Jetta. He told me he'd make it happen and that Greg would call on his next day in. Greg called as promised and I made an appointment to see him. I must have asked him 50 questions and he patiently answered them all. Never did I feel like I was being rushed or wasting his time. When I decided to purchase he stayed equally as attentive and responsive to calls (to his personal cell phone) or emails over the next couple days. The car came in, he had it detailed and personally met me to show me around the interior again. He even helped me move things out of my old trunk, to the trunk of my new car...in the rain! I'm still not a fan of car dealerships, or car salesmen. But Greg Cohen is of a different mold. He is up front, transparent. He says what he means and means what he says. They say making it in life is all about who you know. Well I know I have a trustworthy "car guy" and that's saying a lot. I look forward to the next 2+ years of my lease, and would absolutely purchase or lease another car from Greg in the future. More