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Colonial Volkswagen of Medford

Medford, MA

4.8
2,071 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,071 reviews

November 30, 2018

Quick and Easy They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with More

by MarkHazard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caduste Michaud
November 29, 2018

Excellent Knowledgeable Service! This is the second car that we bought from Greg. We came back to Colonial because of Greg. Greg's knowledge of VW products was great asset in helping More

by Sdapkie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2018

Easy car buying experience Colonial VW Medford was a clean and proffesional dealership with a friendly and inviting staff. Joanne helped guide me through the buying/financing pr More

by Vince Wilfork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Michaud
November 29, 2018

Paul Lazzaro - Absolute Best! Beautiful, yet simple showroom. Easy to look at all vehicles. Paul Lazzaro went above and beyond our expectations. Randomly went into this location to More

by JaclynT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2018

VW ROCKS My experience at VW Colonial was phenomenal. I did not get bombarded with calls, emails about cars. I was interested in a Jetta 1.4S. I called inquiri More

by RLane2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie H. , Justin Pizzi
November 27, 2018

Made appointment for recall work... and was told that the work would take all day, but no loaners were available. Transferred to someone else who said that the work could be done in 3-4 More

by PJ
Customer Service
Recommend Dealer
No
Employees Worked With
Service department
Dec 17, 2018 -

Colonial Volkswagen of Medford responded

Greetings again PJ, As mentioned in previous messages via DealerRater- We extend our sincerest apologies for such confusion regarding your recent visit. Your concern are absolutely valid and I am working on further training with my staff in courtesies we should be extending for our customers in situations like this. We would greatly appreciate the opportunity in making this recent visit into a happy and completed service visit. Please contact us with your vehicle account information (name and VIN) so that we may be able to schedule the repair and ensure parts arrival. Best Regards, Frank Diconstanzo Service Manager

November 26, 2018

Amazing service and client oriented attention Joanne is amazing! We got our new lease without any delays and a top-notch service! It felt like veni, vidi, vici! Totally recommended for your new ca More

by chrisrod521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Michaud
November 26, 2018

Exceptional Experience! We purchased a used vehicle from Greg Cohen six years ago at Colonial Volkswagen of Medford. When it was necessary to replace that car due to high mi More

by Paul Messina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2018

Easy process Spoke with Jason on a specific car. Went to look at the car spoke with Deivid. He was very helpful. Gave us a good price on our trade and we buy Tigua More

by Yi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deivid Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2018

Greg was awesome! I typically hate buying a car but Greg Cohen made the whole process easy and without pressure. The entire process was easy and smooth. Greg was super More

by AtlasMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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