Colonial Volkswagen of Medford

Great experience Justin pizzi and everyone at colonial were fantastic. He made the experience painless and was knowledgeable and super accommodating of my busy schedul Justin pizzi and everyone at colonial were fantastic. He made the experience painless and was knowledgeable and super accommodating of my busy schedule. Highly recommend him! More

New car purchase - great experience I had an awesome buying experience with George M and the Colonial Team. I made my intentions clear from the beginning and George and his team and Step I had an awesome buying experience with George M and the Colonial Team. I made my intentions clear from the beginning and George and his team and Stephanie in finance made the process very straightforward, no nonsense, and fairly quick. He was also very accommodating with my indecisiveness in color. I appreciated Colonial's customer service and not being pushed hard into a bunch of sale add ons. I also really appreciated the thorough demonstration of all of the car features when I came to pick it up. I did a lot of shopping around and met with many different dealerships/dealers and Colonial was one of the easiest to work with. More

No pressure, courteous and professional. Greg Donato was really down to earth and pretty cool to work with. He remained courteous in person, emails and text throughout the whole process. He's Greg Donato was really down to earth and pretty cool to work with. He remained courteous in person, emails and text throughout the whole process. He's pretty funny as well, which we really appreciate. Derek the manager also followed up with us during the process as well to ensure that they met our needs and if there was anything else they can do for us. Greg was able to meet our needs such as getting us the rims we wanted on a 2019 Tiguan that it was not available on. He answered all of our questions and showed us all the features of the Tiguan. Even though I did my homework there were features that I did not know about such as how to position the wipers for winter weather. Greg also made sure to give Stephanie in finance, who was also pretty cool to work with a heads up that we did not need any additional services with our lease when we go in there. And sure enough going through the finance part was a breeze. Overall it was a comfortable and not-your-average dealership experience. The facilities was nice and clean and people actually smiled when they make eye contacts unlike a lot of other dealerships. We're happy with the service and even more stoked with our '19 Tiguan in Pyrite Silver with the two-tone dark rims and pano moonroof. Thanks again guys! Sung & Mel, More

Very easy to work with Very knowledgeable in the product. Straightforward and honest. I've been to other dealership before but this was the best experience yet! I can't wait Very knowledgeable in the product. Straightforward and honest. I've been to other dealership before but this was the best experience yet! I can't wait to buy next car from him! More

Caduste is awesome! Caduste was amazing in helping me with turning in my old lease and leasing a new 2019 Tiguan. He spent an ENTIRE day helping me locate the exact make Caduste was amazing in helping me with turning in my old lease and leasing a new 2019 Tiguan. He spent an ENTIRE day helping me locate the exact make, model, and color vehicle I wanted. He found the vehicle at another dealership in NY, and he made arrangements to have it transported here to me in MA. Once the vehicle arrived, he handled everything to get my old lease turned in and to get me set up in my new vehicle. He made the entire process seamless and easy. Caduste is extremely responsive, knowledgeable, patient, and helpful. You will be in great hands with Caduste! More

Beyond Impressed! My fiancé and I recently purchased a 2019 VW Tiguan at Colonial. We had the pleasure of working with Gregory Cohen as our sales representative. In t My fiancé and I recently purchased a 2019 VW Tiguan at Colonial. We had the pleasure of working with Gregory Cohen as our sales representative. In total, Greg spent about 15 hours with us over the course of four days to support us in purchasing our first family SUV. The experience with Greg was personal, professional, and extremely positive; he took the time to listen to our background, understand our needs, and offer us an unbeatable price that instantly took all other SUVs (Toyata, Mazda & Jeep) off of the market for us. Not to mention he also gave us a very fair trade in price for my 2011 Jeep Compass that was in need of a new transmission. I was impressed with his level of communication (calling/texting to set up future service appointments, registration sticker, etc.) and catered to me when I dropped by to ask additional questions with the vehicle set-up without hesitation. As it was my first time purchasing a new car, he was very patient and did not push us into anything we weren't comfortable with. We will absolutely be back to work with him in the future. It is clear that he has loyal customers based on his level of care and attention to detail. More

Great experience! Worked with Steve Warren who was great, made the whole process very easy! Had the car ready for me to go and was in and out in no time. Worked with Steve Warren who was great, made the whole process very easy! Had the car ready for me to go and was in and out in no time. More

Great Experience Steve Warren helped me return my lease and get into a 2019 Jetta. He was patient and helpful during the entire experience. Will be back! Steve Warren helped me return my lease and get into a 2019 Jetta. He was patient and helpful during the entire experience. Will be back! More

Best purchase experience ever Greg Cohen and his colleagues were there for us from the start, understanding our needs and effectively getting one step ahead of the next question, a Greg Cohen and his colleagues were there for us from the start, understanding our needs and effectively getting one step ahead of the next question, as they got to know us during the process. Greg is the most widely knowledgeable of any auto salesman I've ever dealt with (and I'm in my late 60's) and such a pleasure to work with. More

Great Experience at Colonial VW Colonial VW of Medford We were on the market for a new car for the family to replace our current ride a 2010 Nissan Altima. We first consider to go w Colonial VW of Medford We were on the market for a new car for the family to replace our current ride a 2010 Nissan Altima. We first consider to go with another sedan, then made the decision to go with an SUV mainly for the Winter seasons and where we live. Over the past few weeks, we visited several VW dealers nearby, to name a few, Gervais in Lowell, Minuteman in Bedford, Kelly Volkswagen in Danvers and Colonial Volkswagen in Medford. We've looked at an SUV at Kelly Volkswagen which was not exactly the MSRP we were looking for but close to it. During our first trip to Colonial, we worked with Justin Pizzi who make sure in the end that we get the exact car we were looking for. With Justin determination to get us a car, we were able to work out with the exact car we were looking for and a good deal as well. What set Colonial Volkswagen of Medford apart is the level of professionalism, honesty and the great customer service they provide there! Kudos to the great team! More