Colonial Volkswagen of Medford

New Arteon I am very happy with my buying experience of the new Arteon at Colonial VW Medford. They have a great team at this dealership. I worked with John Cera I am very happy with my buying experience of the new Arteon at Colonial VW Medford. They have a great team at this dealership. I worked with John Cerasuolo. He was extremely helpful, very professional, and made the process very easy. George Makrigiannis also helped a lot during the process keeping me informed for every step. More

Awesome service Awesome sales person, Caduste help us out immediately. We saw the car we wanted and he made sure we drove off with it the same day. Very experienced a Awesome sales person, Caduste help us out immediately. We saw the car we wanted and he made sure we drove off with it the same day. Very experienced and knowledgeable on everything including the finance. He definitely is an asset to colonial VW. Great personality and upbeat to our needs. We will be buying our 4th car from him in the future. More

Easy and helpful Caduste is very helpful person. My insurance company's system had issues and never finished the rmv1 form. Caduste helped me resolve the problem. And Caduste is very helpful person. My insurance company's system had issues and never finished the rmv1 form. Caduste helped me resolve the problem. And I can drive my car home. Since I have rate Stephanie and Jason, I have to say both people are so professional. They knew what I need and got them done quickly. More

Great experience Greg Cohen assisted me with leasing a new VW. Greg was extremely courteous, professional, knowledgeable and helpful. He made sure the entire process w Greg Cohen assisted me with leasing a new VW. Greg was extremely courteous, professional, knowledgeable and helpful. He made sure the entire process was speedy and pleasant. I have been leasing VWs in Mass for the past 10 years and VW Medford is the best by far! More

Paul @ Colonial Volkswagen of Medford Paul at Colonial Volkswagen of Medford was a pleasure to work with when buying our 2019 Atlas. He provided a quote on the phone, and held true to his Paul at Colonial Volkswagen of Medford was a pleasure to work with when buying our 2019 Atlas. He provided a quote on the phone, and held true to his word when we went into the dealership, which is very rarely the case in this industry. He went above and beyond to make sure that the purchasing process was as smooth as possible for us, driving into the city to meet me so I could sign paperwork and avoid another trip to the dealership. Many thanks to Paul for making what could be such a cumbersome process SUPER EASY. More

Poor customer service - Quirk is MUCH better I recently had two tires repaired on my Jetta. I picked up my car after hours and drove home, but the key wouldn't come out of the ignition when I ar I recently had two tires repaired on my Jetta. I picked up my car after hours and drove home, but the key wouldn't come out of the ignition when I arrived. I tried to remove the key for an hour. Finally I called the dealer for assistance and one of the sales reps told me that I would have to wait until morning. "I live in the city and I can't leave my car running all night" I told him. He agreed and he called the mechanic that performed the work to ask him what happened with the ignition. The mechanic told him that he was having issues with the ignition (an issue that I have never experienced) and that there was a trick to get the key out. The sales rep told me to bring the car in and the dealership would cover the cost of the ignition replacement. When I arrived today to have the ignition repaired, the service representative, Dan, refused to fix the ignition. Do not use this dealership. They do not care about customer service. Go to Patrick or Quirk. They care a lot more about customer service. More

An all-around great dealership! An all-around great dealership; had got my first Golf there so I knew where I was going to get a new one. And glad I went there again! I would highly An all-around great dealership; had got my first Golf there so I knew where I was going to get a new one. And glad I went there again! I would highly recommend seeing Josh Jeffres if you are heading there. Josh helped me pick my new GTI and it is absolutely awesome! I had done a fair deal of research on the car before walking in but no amount of online research and youtube reviews compares to the hands-on experience Josh set up for me. Asked me a lot of question to find what I prefer, gave me a rundown of all the features and the new safety options available and by the time we went on the test drive I was very comfortable with the car and its features. He went out of his way to make sure I was comfortable and got me a great deal. More

Easiest car purchase ever We all know buying a car can be a hassle. Rest assured Josh at Colonial will make it as easy as possible with NO pressure and Stephanie in financing d We all know buying a car can be a hassle. Rest assured Josh at Colonial will make it as easy as possible with NO pressure and Stephanie in financing department went above and beyond. If you’re looking for new or pre owned just know you’ll be taking care of with great customer service More

GTI Purchase Was a very good experience. I got the car that I wanted for the price that I wanted. Steve Warren was my salesman and he was very straightforward and Was a very good experience. I got the car that I wanted for the price that I wanted. Steve Warren was my salesman and he was very straightforward and helpful. I would recommend Colonial VW and Steve to anyone looking for a Volkswagen. More

Persistent and helpful I worked with Steve, he was great! I came in looking at a VW Golf but the one I saw online was sold. Steve kept me posted when a new Golf came availab I worked with Steve, he was great! I came in looking at a VW Golf but the one I saw online was sold. Steve kept me posted when a new Golf came available sending me photos and answering questions. Stephanie was equally as helpful and friendly, ensuing I understood all the paper work and was happy with the deal. Its been a few weeks and I am very happy with my car and the experience. More