Colonial Volkswagen Subaru
Feasterville, PA
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I went into the dealership looking specifically for a Jetta Wolfsburg. The website stated there was a 2008 with 35K, Rick retrived the key. When we went out to look at the car it was a Jetta SE. Here I t Jetta Wolfsburg. The website stated there was a 2008 with 35K, Rick retrived the key. When we went out to look at the car it was a Jetta SE. Here I thought Rick was giving me the switch-er-roo and I went off on him. He remained calm and didnt say anything negative. I went to another sales rep (Shawn)to explain I was displeased. I wanted to if the car was actually available. Well, we come to find out the Key set for the Wolfsburg edition didnt match the inventory. So , Rick grabed the correct keys afterall, they just didnt match the inventory. I appologized to Rick, he acted like it was a typical day at he office..No Biggy! After which , we couldnt find the car I was looking for so Rick suggested a walk around the lot...spent time actually looking and found a different Wolfsburg that came in the night before, which was exactly the one I wanted. The Car wasnt fully processed and ready to show,however, Ruck managed to get the the paper worked needed so we could test drive it. He and the sales manager worked out a price and I purchased it. Rich was perfessional even during adversity. He managed to continue working as nothing happened. He was friendly. I would recommend Colonial sales team to anyone looking for a car. The entire staff was awesome..More than one sales person offered me lunch (even though I wasnt their client..thanks Shawn). Thanks Rick. If we didnt physically look I would still be shopping for a wolfsburg Blk on Blk. More
I came in for 2011 VW GTI . There weren't any there with automatic transmission but they found one in delaware. It was perfect and had everything we wanted. We put a down payment for the car Wednesday and automatic transmission but they found one in delaware. It was perfect and had everything we wanted. We put a down payment for the car Wednesday and the car arrived Saturday. No scratches, it was spotless. Everyone was very friendly and we couldn't ask for a better car buying experience. More
My experience at this VW dealership was great. The salesman that assisted me met all of my needs and got me into the car i wanted. I would highly recommend the dealership and my salesman Mr. Rick Trie salesman that assisted me met all of my needs and got me into the car i wanted. I would highly recommend the dealership and my salesman Mr. Rick Trier to anyone who needs a car and a professional, courtious salesman. Again i would like to thank Mr. Rick Trier for being courtious and professional, and especially listening to what i wanted and showed it to me other than some slick salesman that try to show you a bunch of cars you have no interest in. More
Thank you very much all the groups ( Rick Trier, Rob Migliaccio, Marc Rosenstein, and Karen Byrd)for your advice to buy this great new car (Subaru Outback). I hope next visit to buy another new car you Migliaccio, Marc Rosenstein, and Karen Byrd)for your advice to buy this great new car (Subaru Outback). I hope next visit to buy another new car you will having more color variety and more discount. More
The experience of buying my car at this dealership was very positive and wonderful. I highly recommend them to all as Rick and all the people that helped me were knowledgable and really great. I love th very positive and wonderful. I highly recommend them to all as Rick and all the people that helped me were knowledgable and really great. I love the car and especially knowing that it is one of the safest on the road. More
Everyone at the dealership was absolutely wonderful. They didn't harass us and treated us with a lot of respect. Even the president came and greeted us which was wonderful. We would definitely recomme They didn't harass us and treated us with a lot of respect. Even the president came and greeted us which was wonderful. We would definitely recommend this dealership and would use them again the future. More
This review was requested by the dealer. Their behavior was very professional, and everything was expedited so that we did not have to spend too much downtime. We were not really prepared to shop that day, was very professional, and everything was expedited so that we did not have to spend too much downtime. We were not really prepared to shop that day, but they were flexible enough in the financing so that we were able to complete the transaction that day. More
After searching for cars on the internet, I chose colonial for my new Forester Premium. The internet manager met me and referred me to a floor sales associate, Dave, who was experienced and very hel colonial for my new Forester Premium. The internet manager met me and referred me to a floor sales associate, Dave, who was experienced and very helpful. The manager, Marty, checked in with us regularly. Bottom line, they matched the best price I had found on the internet and it was an excellent deal. I was also given the top dollar for my trade. The finance associate, Lorraine, was friendly and easy to deal with. Overall, it was a very pleasant experience. I would highly recommend this dealership. I had purchased a VW car from them previously and was also very pleased with the service department. I was very prepared going into the dealership with pricing, options and financing so all they needed to do was meet my expectations. I was very satisfied with the outcome. More
My wife & I had negotiated a very good deal on an Outback at a NJ dealer from which we've leased our last 3 cars. The deal included an early termination of a lease on a 2008 turbo Legacy GT with low Outback at a NJ dealer from which we've leased our last 3 cars. The deal included an early termination of a lease on a 2008 turbo Legacy GT with low mileage. While that dealer was trying to locate the model/color we wanted, I checked Edmunds.com just for curiosity and discovered that Colonial had 3 of the same model/color in stock. I drove the Legacy to Colonial the next day, not really expecting to do any better than I had with the NJ dealer, but I was very plesantly surprised. The salesman was easy to work with, seemed to really care about what I wanted, and was obviously willing to deal. I ended up with the model I wanted, in the color I wanted, with an upgraded options package... and at the same price as the NJ dealer. It was a true win-win, and I drove the new Outback home the same day. To top it all off, my wife -- who had resisted giving up the Legacy -- immediately fell for the Outback. Now she couldn't be happier. I am very impressed with the salesman and the dealership... what a great experience! If my first service visit turns out to be as good as this, Colonial will have earned a new long-term customer, for sure. More
dealing with rik and marc was a pleasure! they were able to put me in a new car with the terms and features i wanted. A very good experience and I would be happy to deal with them again. I would also reccom to put me in a new car with the terms and features i wanted. A very good experience and I would be happy to deal with them again. I would also reccommend them to my friends as well. Their service department with Dennis is also top rate. More