Colonial Volkswagen Subaru
Feasterville, PA
Filter Reviews by Keyword
By Type
Showing 536 reviews
My experiences with Colonial have been really great over the years. Eric and his staff are real professionals and show sincere interest in what we look for when purchasing a new car. Over the last several y the years. Eric and his staff are real professionals and show sincere interest in what we look for when purchasing a new car. Over the last several years we've purchased a Subaru Tribeca, Volkswagen Passat and 2 CCs. I highly recommend this dealership based on their committed interest to the customer and their follow-up and check-in practices. More
I came into the Volkswagen dealership looking to test out some new cars and luckily I got to work with Shawn Keogler, who was such a helpful person throughout the whole process. He was very patient with me some new cars and luckily I got to work with Shawn Keogler, who was such a helpful person throughout the whole process. He was very patient with me as I went through the inventory and as I asked questions. He was just a real pleasure to work with! I was still looking to test drive other cars before I made my decision. Shawn just wanted me to be happy with whatever car I decided to make my own, whether it was with his dealership or not. So he did not pressure me to make a sale on the spot, which I really appreciated. He made it a really friendly and enjoyable experience. He took the time to find out about my situation and came up with a plan that was just right for me. I couldn't have asked for a better person to work with. I am lucky I got to meet Shawn, and I would definitely do business with him again. I highly recommend him! More
The Peopleat Colonial VW Subaru are wonderful. I have less then stellar credit. They Worked really hard to get me in a car.They are wonderful!!Top notch!! less then stellar credit. They Worked really hard to get me in a car.They are wonderful!!Top notch!! More
Shawn and Colonial helped me out of a situation with a used car by leasing me a Volkswagen Jetta and purchasing my used car. They did so with courtesy and professionalism. I would have no problem going ba used car by leasing me a Volkswagen Jetta and purchasing my used car. They did so with courtesy and professionalism. I would have no problem going back or referring Shawn, Bill and the others at Colonial to anyone. More
Rick was thoughtful and took the time to get to know what type of vehicle I was looking for. He was able to deliver a great car that met my requirements. type of vehicle I was looking for. He was able to deliver a great car that met my requirements. More
My wife & I have been long time Subaru owners who have purchased from Colonial previously and used their Service Department with great satisfaction for many years. We have owned quite a few Outbac have purchased from Colonial previously and used their Service Department with great satisfaction for many years. We have owned quite a few Outback’s & Forester's in the past. Yes, we are a Loyal Subaru Family. A member of the service dept. suggested we request Shawn Keogler when purchasing our next car. Dealing with Shawn proved to be a rewarding experience. Shawn knows his inventory and directed us to the New Outback even though our ambition was to purchase another Forester. Without pressure Shawn presented both cars and gave us the details on both. We found the Outback to be better suited for our needs as Shawn had predicted. The financial negotiations were smooth, professional and not intimidating at all. In additional to his helpful selling direction Shawn’s advice in other matters also proved very helpful and financially beneficial. It is our pleasure to recommend both Colonial & Shawn Keogler for anyone’s future auto purchasing and repair needs. Barry Lorber 7.24.11 More
I went in looking to buy a car. Not sure what type of car.The salesman Eric, let me drive as many cars as I wanted(which wasn't many)and let me take as long as I wanted.I'm not always the nicest person w car.The salesman Eric, let me drive as many cars as I wanted(which wasn't many)and let me take as long as I wanted.I'm not always the nicest person when I think someone is trying to sell me something so this man had to put up with me for a long period of time. I could't make up my mind which car I wanted and i was there for a minimum of 8 hours. God bless them.He put up with me for a good while and tried like xxxx to get me to buy this car I wanted but didn't really want to spend the money.He did a fantastic job and I bought this car and I love it. The clincher was the young lady Angel, who was with me till 10:00 P.M. signing papers for financing, insurance, and making sure the customer (me) got everything I was supposed to get. She took me to the car,and went way beyond her duties. Thank you Angel and the rest of the staff there. sincerely, Jay Cohen More
CUSTOMER SERVICE- I scored this a 5 because the customer service was exceptional, RICK TRIER was the best, he really helped me with everything and that's why i left with a brand new 2011 Subaru Impreza. RIC service was exceptional, RICK TRIER was the best, he really helped me with everything and that's why i left with a brand new 2011 Subaru Impreza. RICK TRIER was really the greatest most helpful salesman I've ever had the opportunity of meeting, and for that he should be commended, he actually made the car buying experience enjoyable, which i thought was impossible. QUALITY OF WORK- This I scored a 5 because the work ethic was tremendous. RICK TRIER really went out of his way. FRIENDLINESS- I also scored this a 5 because this dealership was extremely friendly to me, especially my salesman RICK TRIER as stated above. OVERALL EXPERIENCE- My overall experience I also gave a 5, because it was as i stated above, "actually enjoyable" thanks to RICK TRIER. PRICE- The price we agreed on was great, RICK TRIER worked with me "way more effort than the other dealers i went to" so for price i also scored a 5! So honestly, my car buying experience at "COLONIAL VOLKSWAGEN/SUBARU" was completely stress free and perfect! I WOULD and WILL RECOMMEND THIS DEALERSHIP TO ALL OF MY FRIENDS, and FAMILY WHO ARE SHOPPING FOR A CAR, and I will tell them to go right to RICK TRIER- aka "THE #1 BEST SALESMAN IN THE WORLD" THANKS COLONIAL, and a special thanks to RICK TRIER, John-Guy Foisy More
I did a guaranteed price dealership via Consumer Reports. Ofcourse all VW Dealership in the area started to contact us. Just when we were on our way to buy the car, Colonial called and promised to beat the p Ofcourse all VW Dealership in the area started to contact us. Just when we were on our way to buy the car, Colonial called and promised to beat the price by $250. Yes Marty kept his word and we got Jetta SE for a good price. Service was phenomenal. From salesperson to GM, from Business Office to the service guy, everyone was extremely friendly, and accomodating. They all exhibited highest level of professionalism, unseen and unheard off in my 5 previous experiences. They were all straightforward in their dealing, no pressure, no haggling, no surprises and took time to make sure we were fully satisfied by the sale. I strongly recommend to all those prospective car buyers to do your homework on-line and go see Colonial for stress-free, honest and bottom line competitive pricing, with a smile. We visited two other Dealers before we went to Colonial. All had 'take it or leave it approach'. Colonial gave us personal attention, quality service and good price. First time in our experience, we felt good leaving the dealership. Colonial is a high class Customer Service Dealership that will not let you down like others. Expect the best from these folks! Good-luck! More