Colonial Volkswagen Subaru
Feasterville, PA
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I have been looking for a 2012 VW Touareg for aboout a week going around to four diffrent dealers. When I came into Colonial VW they greated me as if I was family. They made me feel very comfortable and t week going around to four diffrent dealers. When I came into Colonial VW they greated me as if I was family. They made me feel very comfortable and the dealership was very nice, bright with some music in the backround. Dave Johnson asked how he could help And I told him what i wanted and that this would be for my wife and new son. I told him were I wanted to be as far as price and options. They had the exact car i was looking for where other dealers told me they would have to order and they had a wide selection of Touaregs. Sitting down with the managers, finance specialist, and even service manager to answer any and all of my questions. They get a 5 star rating for my overall experience i had at Colonial VW and in the way they took care of me. They really knocked it out of the park with this deal going above and beyond to make me happy! More
i found what i wanted on the internet when i arrived at dealer i waw instantly greeted and my internet paper read and my choice brought around for test drive i loved and my salesperson rob got me thru dealer i waw instantly greeted and my internet paper read and my choice brought around for test drive i loved and my salesperson rob got me thru the paperwork as rapidly as possible everything was explained to me and i found the overall experience excellent tks More
ASK FOR RANDY! He was knowledgable and direct - no games. Trade-in experience was easy and fair. Financing was quick, simple, and painless - no pressure to purchase "extras" that I really didn't want. I ev Trade-in experience was easy and fair. Financing was quick, simple, and painless - no pressure to purchase "extras" that I really didn't want. I even had a chance to meet and chat with the owner. I did my homewore and visited several other dealerships but decided to go with Colonial Subaru because they offered extra "perks" and made this purchase my best car buying experience EVER! That's a lot to say coming from someone who is a tried and true Honda owner - not anymore - I have "crossed over"! More
Great experience buying a car! They listened and went out of their way to make the deal I was looking for. Everyone was very friendly from the online sales gal that called me to the saleman and managers out of their way to make the deal I was looking for. Everyone was very friendly from the online sales gal that called me to the saleman and managers. I would definitely recommend this dealership. Charles Yorty More
Everyone at Colonial was very friendly. The sales consultant, Shawn Keogler was very patient with me even though I was being a stickler. He realized my needs and was able to get me into a brand new S consultant, Shawn Keogler was very patient with me even though I was being a stickler. He realized my needs and was able to get me into a brand new Subaru, which was the ultimate goal. I wish I would have gone to Colonial for my previous car. More
Shortly after purchasing my Subaru Outback there was a warranty issue with reprogramming the ECU, where Colonial Subaru had my car for about two weeks. When my car was finished, I did my usual walk around warranty issue with reprogramming the ECU, where Colonial Subaru had my car for about two weeks. When my car was finished, I did my usual walk around of the car and found a long scratch on the hood. The service department was kind enough to have the detailer on duty to wet sand the scratch and buff it out, the problem is he didnt wash off the compound and as a result I had globs of compound that dried rock hard. They could not be removed. I was assured they would take care of the problem. Their fix was to use touch up paint to cover it up. After several calls and appointments Dennis decided to go ahead and repaint the hood of the car, although for another reason (acid rain damage on a car that is not even two years old). When I went to pick up the car the paint job was fantastic, however my driver side door did not open or close properly, because it had been hyper extended. There are several finger prints on the headliner of the car that I dont know how to remove, my driver side sun visor was broken and I have just realized that the trim panels in my trunk are broken and rattle. There was no need to remove interior panels to paint the hood of my car. Every time I took my car in for service things were returned BROKEN or SCRATCHED. More
I visit Subaru service located in Feasterville basically due to Mike Graham who is one of the Subaru Service Consultants. I am not the easiest person to please but Mike Graham always makes certain that he due to Mike Graham who is one of the Subaru Service Consultants. I am not the easiest person to please but Mike Graham always makes certain that he meets and exceeds all my needs and along with Joe Rippert who is the mechanic that works on my vehicle, keeps my 2002 Subaru Outback in tip top shape. My many thanks to both Mike Grahm and Joe Rippert for their ongoing support and I encourage anyone not utilizing the service department at Colonial Subaru in Feasterville to do so. Friendly service along with high quality mechanical work. Bill Harley 2002 Subaru Outback Purchased New from Colonial Subaru and 9 1/2 years later still running fine based on the service I receive from this dealership. More
I recently purchased my first Subaru from Colonial. After going to three other dealers, I stopped in to check out a car that caught my attention while driving by. I was immediately greeted by salesman, John going to three other dealers, I stopped in to check out a car that caught my attention while driving by. I was immediately greeted by salesman, John Schwartz who offered to show me around the dealership. Mr. Schwartz was very patient and professional showing me several cars, discussing my "wish list " . In no time at all he had located the perfect car for me. Thanks to John Schwartz, I will be back again and have already referred him to several friends. More
This was my first visit to this dealership and I was not disappointed. We were lucky to walk in the door and be immediately greeted by who turned out to be our salesman Shawn Koegler. We told him we wanted disappointed. We were lucky to walk in the door and be immediately greeted by who turned out to be our salesman Shawn Koegler. We told him we wanted to look at a specific used car and he quickly got the keys and license plate for a test drive. Shawn was friendly and helpful. He was patient with all my questions and did not pressure us into any decision. We discussed our concerns of what we thought needed to be done to the car before we agreed to purchase it. Shawn assured us that all items we mentioned would be taken care of. Upon agreeing to purchase the car Shawn explained each step and made the process a pleasant one. The customer service that he provided to us was excellent. I reccommend Shawn to anyone who wants to purchase a car and leave not only happy with your new car but also happy with the entire experience. I cant say enough of the comfortable atmosphere at Colonial and the top notch sales person Shawn. I love my New beetle convertible! Thank you Carol P. More