Colonial Volkswagen Subaru

I visited this dealership as a person with not-so-perfect credit. John Morris called me telling me that he already had an approval for my loan and we would "walk away happy". This was not the case. In th credit. John Morris called me telling me that he already had an approval for my loan and we would "walk away happy". This was not the case. In the beginning I told John what I wanted and if he could not provide this I understood as I was not in dire need of a new car. He assured me he could get me what I wanted. On the day of delivery, John brought us in his office and had done exactly what he assured me he would not, lied through his teeth. He did not get me what I needed for my trade in and had marked the new car up $2200 in what he called "bank fees". When I asked to see the papers from the bank showing these fees I was told "they are difficult to prove". I felt very taken advantage of, my time was wasted, and I would NEVER recommend this dealer, especially John as a salesman. Bad credit or not, I deserve the truth. I was up front with my expectations with John and expected real answers, which apparently he could not provide! More

Several years ago we went to Colonial to purchase a Subaru Forester. We purchased another vehicle that better suited our needs. Everyday (for about 2 weeks) since our test drive at Colonial we receive Subaru Forester. We purchased another vehicle that better suited our needs. Everyday (for about 2 weeks) since our test drive at Colonial we received phone calls asking if we were going to buy. I told them that please do not call back. I was told they have a right to call us. We decided to give them another try this year. We asked for information via their internet site. Phone call after phone call, non-stop. We purchased a Subaru at another dealership. I received another phone call from Colonial and told them that we already purchased. I thought this was the end, NOT!!! Today I received another phone call telling me all about their current offers. Even when you tell them that you already purchased, they still call. Dealership NOT RECOMMENDED due to harrassment. More

Outstanding sales representative who extended himself beyond the call of duty. He represented Colonial in the best of light. I would not hesitate to recommended him as well as the agency beyond the call of duty. He represented Colonial in the best of light. I would not hesitate to recommended him as well as the agency More

Went to buy a Subaru, dealt with Rick whom I found to be relaxed and knowledgeable. must say 12 cars and 40 yrs of driving I've never had a better dealer/customer transaction. Rick went out of his way to a relaxed and knowledgeable. must say 12 cars and 40 yrs of driving I've never had a better dealer/customer transaction. Rick went out of his way to accomate us. I got the car. To my delight and surprise-a follow up call! Never had one from a car salesman before and I'm hard to impress! Going to Rick from now on. One thing I truly appreciated about Rick was that he was in no way condescending, me being a female buyer. I was shown the utmost respect and dignity and the laid back feel was just what I've always wanted. I plan to purchase a car for my son next year and will certainly give that opportunity to Rick. Just an all around good guy, hard to come by these days! More

Rick is an awsome saleman. He help me get the car I wanted and kept me updated on it. I would recommend this dealer to everyone across the globe. wanted and kept me updated on it. I would recommend this dealer to everyone across the globe. More

My husband and I recently purchased a Subaru Outback from Colonial. David Johnson was our salesman and he did a great job, very professional and knowledgeable. He was always polite, attentive, and never push Colonial. David Johnson was our salesman and he did a great job, very professional and knowledgeable. He was always polite, attentive, and never pushy. We received first class attention from Dave, Chuck and Erica. David had our new car prepped and ready for us; he also was able to hook up our phones to the bluetooth and set a number of channels to the SAT to get us started. He was very quick and knowledgeable about the many features of the car and able to guide us through set ups. Colonial offers many services to its customers which will encourage us to return there again. We would highly recommend Colonial and David Johnson. More

My experience with Dave Johnson and the other employees at Colonial VW and subaru was a very good experience. I appreciate the total customer care approach used by everyone, especially Dave Johnson. at Colonial VW and subaru was a very good experience. I appreciate the total customer care approach used by everyone, especially Dave Johnson. Thanks, Ken Scott More

I bought my brand new Volkswagen Jetta from Tony at colonial. Colonial Volkswagen is our local dealership and I'm very happy getting a car from them. Tony made my purchase easy and fun. Will see you gu colonial. Colonial Volkswagen is our local dealership and I'm very happy getting a car from them. Tony made my purchase easy and fun. Will see you guys in service. Thanks More

I have just purchased a new 2012 Subaru from Colonial Subaru and I wanted to express my thanks and gratitude to Rick and Chuck who were both very professional and knowledgeable. Rick was very friendly, c Subaru and I wanted to express my thanks and gratitude to Rick and Chuck who were both very professional and knowledgeable. Rick was very friendly, courteous salesman throughout the whole vehicle selection experience. I'd recommend getting your next purchase from Rick from Colonial Subaru. More

I was looking for my first car to buy, went to Colonial Subaru and Randy was right there to greet me. He was very helpful in the following ways: Very professional, I told him my price range and he stayed w Subaru and Randy was right there to greet me. He was very helpful in the following ways: Very professional, I told him my price range and he stayed within the limits (didn't try to sell me something I couldn't afford), he was courteous and very patient, I never felt rushed even though it was closing time. I would definetly recommend Randy to all my friends and family, he made my first car buying experience hassel-free! More