Colonial Volkswagen Subaru

Albert is the man! I wasn't in the market for a new car until a week ago when a deer made the decision for me, and the Subaru Crosstrek was a vehicle that I knew I loved I wasn't in the market for a new car until a week ago when a deer made the decision for me, and the Subaru Crosstrek was a vehicle that I knew I loved but didn't know if I could afford. Albert Meeks completely understood my situation and put in his attention and effort even before we knew whether or not my old car was totaled. Because he was willing to do so, I was back behind the wheel in 1 week...they even grabbed my Crosstrek from Maryland the morning it was delivered to me. I strongly recommend Subarus, Colonial Subaru, and working with Albert. I hope I'm not new-car-shopping again for a long while, but I know where I'm going the next time I am! More

Will be back I've been shopping for new car and Joe Eisenbaugh at Colonial VW Subaru has really eased my mind. He's very knowledgeable, courteous and friendly. I'l I've been shopping for new car and Joe Eisenbaugh at Colonial VW Subaru has really eased my mind. He's very knowledgeable, courteous and friendly. I'll be back next month for my car. More

Great Experience Joe Eisenbaugh helped me with a task I wasn't looking forward to. He's calm, friendly, and knows a lot about the cars. I would definitely recommend hi Joe Eisenbaugh helped me with a task I wasn't looking forward to. He's calm, friendly, and knows a lot about the cars. I would definitely recommend him and Colonial VW Subaru if you're looking for a new car. More

Friendly, knowledgable, respectful, efficient We had an excellent experience yesterday buying a new Passat at Colonial Volkswagen. We made our first contact via internet with concierge Dawn DeJes We had an excellent experience yesterday buying a new Passat at Colonial Volkswagen. We made our first contact via internet with concierge Dawn DeJesus, who was prompt, welcoming, and informative. She set up our appointment with salesperson Ted Cicchino, and it was an ideal match. Ted was friendly, patient, helpful, knowledgable, and listened carefully to our concerns. At no point did we feel rushed in our decision, which was lovely. We were trading in two older vehicles for the one new car, and we were ready to negotiate. We had done our homework and knew what a fair price would be---and we were offered it! Ted, as well as Justin Gliem in Finance, made the process of transferring titles, dealing with insurance changes, and everything else really easy. When it was time to drive the new car off the lot, Dawn came out to say good-bye! I bought my previous car--also a Passat (one of the trade ins)-- from Colonial in August, 2000, and have been very impressed with their customer care and communication (Thank you, Dana!). It's why I'm a repeat customer. More

Best Car Shopping Experience Ever! Mr. Johnson was a great salesperson. He made me feel so comfortable and made the process easy. I could not have asked for a better salesperson. He Mr. Johnson was a great salesperson. He made me feel so comfortable and made the process easy. I could not have asked for a better salesperson. He never made me feel pressured. He helped me switch my EZ-Pass and license plate cover. I just can't praise him enough! More

Made us feel right at home. Albert Meeks was our salesman. He was the perfect combination of professional and friendly. His knowledge of the products was OUTSTANDING! He took Albert Meeks was our salesman. He was the perfect combination of professional and friendly. His knowledge of the products was OUTSTANDING! He took the anxiety of buying a new car out of the mix! I would definitely recommend Colonial to my friends and family. On the financial side of things Jason made a very boring process fun. He not only had us in and out in no time, he was also able to give us very useful advice on our new car. Both Jason and Albert are definitely assets to the Colonial Team!!!!! Thank you guys. More

Liz Moorhead Dawn was confident she could get me into a car and Tony delivered! The whole department worked attentively as a team to get me what I needed. Thank yo Dawn was confident she could get me into a car and Tony delivered! The whole department worked attentively as a team to get me what I needed. Thank you so much for all your hard work :-) More

Unfriendly Service People. Yes, when you coming to buy a car, sales people are friendly, and it is understandable why. When it's comes to the service...they trying to offer so m Yes, when you coming to buy a car, sales people are friendly, and it is understandable why. When it's comes to the service...they trying to offer so much service for 7K miles car. Also, the service department manager Larry is not friendly and flexible. My suggestion to future buyers: If you can pay 4K-5K more, please consider high end cars such as BMW, Mercedes, they have a complimentary oil change, car inspection, breaks and much more up to 40K miles. Also, valet service for free, if you are busy person. In 4 years, difference in price will be paid off. More

awful service very pushy, rude, demanding, and horrible customer service. i will not go here ever from sales to service. they are shady and not up front about situa very pushy, rude, demanding, and horrible customer service. i will not go here ever from sales to service. they are shady and not up front about situations. More

The most helpful place I've been I had the greatest experience at Colonial Volkswagen-Subaru. I was looking for a few months and no one could help me. I have a tight budget and my cre I had the greatest experience at Colonial Volkswagen-Subaru. I was looking for a few months and no one could help me. I have a tight budget and my credit isn't good. Shawn Keogler worked with me to find a great car that I love. I am telling everyone I know to come here. I also worked with Erica Kopp who is one of the nicest and most helpful people I've met they took great care of me . More