Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Toyota Inc
Indiana, PA
569 Reviews
Filter Reviews by Keyword
By Type
Showing 569 reviews
November 22, 2015
great service , atmosphere and salespeople! I have been getting my car serviced at Colonial Toyota for years and have always been pleased with the service and friendly people there. Justin was I have been getting my car serviced at Colonial Toyota for years and have always been pleased with the service and friendly people there. Justin was very helpful in getting me acquainted with my new car. I will continue to do service with Colonial Toyota thanks so much ! More
by Dinat
Employees Worked With
Tom Moss, Justin Fuga
November 08, 2015
Great experience!!! This is the third be vehicle we have bought at Colonial Toyota. Jason was our salesman this time. He made the purchase fast, easy and no hassle! My hu This is the third be vehicle we have bought at Colonial Toyota. Jason was our salesman this time. He made the purchase fast, easy and no hassle! My husband and I don't have a lot of free time so for him to make this experience hassle free was super important to us!! We love our 4 runner and would highly recommend Jason as a salesman at Colonial!! Thank you!!! More
by Horses6368
Employees Worked With
Marty Hemmes, Jason Vaughn
November 04, 2015
Reneged on deal! I live out of state and I found a used vehicle at Colonial on the internet. I contacted them through the website with a few questions and received a r I live out of state and I found a used vehicle at Colonial on the internet. I contacted them through the website with a few questions and received a response from Justin Fuga (I’ll call him Slim Ball Salesman). Soon after I informed Slim Ball I would purchase the vehicle at the stated price on the internet site. The next day I received an e-mail from Marty Hemmes (I’ll call him Snake in the Grass Manager). Snake introduced himself and had a few questions about the sale which I answered. Snake then said he would write up the contract and e-mail it to me the next day. At this point I thought I had an agreement to purchase the vehicle and at Colonial’s asking price. However, when the next day came, instead of received a written contract from Snake, Slim Ball Salesman e-mailed me and said someone else was interested in the vehicle and that I needed to send them payment immediately. I replied saying Snake In the Grass Manager is supposed to send me the contract that day then after I review it, I’ll sign it, send it back and pay them in full. But later than same day Slim e-mailed me back and said the vehicle was no longer available. I then wrote him back saying I thought we had a deal but no reply. I then wrote Snake and asked what happened and I haven’t heard back from him either. Long story short, I don’t know about the rest of the folks that work at Colonial but if you have the misfortune to hook up with Snake in the Grass Manager Hemmes or Slim Ball Salesman Fuga DO NOT believe a thing they say. They are the epitome of low life car salesmen. More
by Got Screwed by Colonial
Employees Worked With
Marty Hemmes, Justin Fuga
November 02, 2015
Professional Staff Courteous and Friendly. Have purchased last 3 vehicles from them, if Jeff doesn't know the answer he will find it for you, does not rush you on decisi Courteous and Friendly. Have purchased last 3 vehicles from them, if Jeff doesn't know the answer he will find it for you, does not rush you on decisions, explains everything so there are no suprises and goes over the vehicle with you when you pick it up. Fred explained all paperwork and went very smooth. More
by rvc
Employees Worked With
Fred Fink, Marty Hemmes, Jeff Williamson
November 01, 2015
Friendly and Professional Staff From the moment I talked to the receptionist to making my final decision to purchase my Toyota, with the help of Jason and Marty, my experience was ve From the moment I talked to the receptionist to making my final decision to purchase my Toyota, with the help of Jason and Marty, my experience was very relaxed. Jason was thorough in his explanation of the features and warranty on the vehicle. He was also very patient and unhurried with my questions. Marty was able to offer a deal that was both acceptable and a little better than I was expecting. At a time when customer service appears to be non existent in many settings, it is refreshing to see the staff at Colonial Motors genuinely friendly and customer service oriented. I have worked in customer service most of my life and although training is very important, having people who truly believe in what they are doing is key. That is what I experienced at Colonial Toyota. More
by M. Sheasley
Employees Worked With
The gentleman who did my final paperwork. I apologize for not remembering his name., Marty Hemmes, Justin Fuga
October 31, 2015
True Down to Earth Salespeople My last three cars have been purchased at Toyota Colonial in Indiana, PA. Although they are a Toyota dealer, they do not pressure you into buying a T My last three cars have been purchased at Toyota Colonial in Indiana, PA. Although they are a Toyota dealer, they do not pressure you into buying a Toyota. They have great used cars and will do their best to help you find a car/suv that you like and is within your budget. They don't look down their noses at you if you can't afford a new car. No matter what choice you make, they treat you as if you just purchased the most expensive vehicle on their lot. They do not pressure you into buying. They truly are great people and I will definitely always check with them first before purchasing another car. More
by cdenised
Employees Worked With
Colton Wiggins, Marty Hemmes
October 22, 2015
New or used...you'll be pleased My experience with Colonial has been for over 7 years.We dealt with Mike Derr first.He left for other opportunities and turned us on to Jason Vaughn a My experience with Colonial has been for over 7 years.We dealt with Mike Derr first.He left for other opportunities and turned us on to Jason Vaughn and we couldn't be happier with the service we now get from Jason that we used to get from Mike.From sales to finance to management to service to ownership we find this dealership to be top rate! I think it's 7 or 8 cars we have purchased now (ours and our children) that pretty much tells you how pleased we are with this place.Jason is easy to deal with,he's down to earth,he appreciates his customer needs, and fun to work with. Our thanks to Jason and all those at Colonial Toyota. Ben and Darcy...... More
by Ben and Darcy
Employees Worked With
Jason Vaughn
October 20, 2015
Surprise, Surprise I never really expected to buy a Toyota and went to check-out Brand X. After I drove the ... I decided it wasn't for me-- Too big, didn't handle well, I never really expected to buy a Toyota and went to check-out Brand X. After I drove the ... I decided it wasn't for me-- Too big, didn't handle well, over-styled for a PU. This was in Pittsburgh where I live. I was visiting a friend in Indiana & just decided to visit Colonial one day & liked the product and the salesman. Several months later I wandered back in and Brian and I talked some more. I went to another dealer but the ease and efficiency of dealing at Colonial-the quality of the product and Brian's non pushiness stayed with me. Marty & I cut a fair deal & all my buddies love my SR5 & we are all car guys. Too bad, colonial, I'll have your product for a looong time (But thanks!). More
by Internalcombustion
Employees Worked With
Marty Hemmes, Brian Maxwell
October 17, 2015
Great experience! Colonial toyota was easy to deal with and was efficient throughout the whole process. We felt they were honest and up front about everything and did n Colonial toyota was easy to deal with and was efficient throughout the whole process. We felt they were honest and up front about everything and did not pressure us to make a decision. I cant recommend them enough. More
by Brendadicicco
Employees Worked With
Jeff Williamson
October 11, 2015
Helpful staff. I had help from Jeff (sales associate) and Marty(a manager). I had a tricky situation with the timing of a trade in and new car purchase and they bo I had help from Jeff (sales associate) and Marty(a manager). I had a tricky situation with the timing of a trade in and new car purchase and they both made the transition smooth. They explained everything well and made the purchase simple. More
by driveguy
Employees Worked With
Marty Hemmes, Jeff Williamson
