Colonial Toyota Inc
Indiana, PA
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Relaxed Environment Tim Neal and Marty Hemmes were great to deal with. No pressure tactics and they handled all the questions we had. I would definitely recommend this Tim Neal and Marty Hemmes were great to deal with. No pressure tactics and they handled all the questions we had. I would definitely recommend this dealership to anyone looking for a Toyota. More
Tall Jason Sales guy Jason was a pleasure to work with. Extremely friendly and reasonable to work with. Cut directly to the chase. No games - buy the best brand in Americ Jason was a pleasure to work with. Extremely friendly and reasonable to work with. Cut directly to the chase. No games - buy the best brand in America today! More
Great Experience Colton was our sales rep. He was very friendly and not pushy. My husband and I came in to look at a specific vehicle and decided to purchase that vehi Colton was our sales rep. He was very friendly and not pushy. My husband and I came in to look at a specific vehicle and decided to purchase that vehicle the same night. Everyone was helpful in the process and made it easy. We did not feel pressured to buy something and feel we got a fair price for the vehicle we bought. Thank you to everyone who made it happen- especially Colton. He was great! Thanks again, we love our new vehicle! More
Excellent customer service Everyone I dealt with at Colonial Toyota was incredibly helpful. They were very knowledgeable, always polite and professional. I dreaded the process Everyone I dealt with at Colonial Toyota was incredibly helpful. They were very knowledgeable, always polite and professional. I dreaded the process of buying a car, but they made it a pleasant experience. I'm sorry I never met any of them personally, but will definitely will recommend each of them and Colonial Toyota to everyone I know. Specifically, I am grateful to CJ Spadafora, Tim Neal, "Fred" in financing, and Marty. Thank you all very much and best wishes always. More
Excellent dealership I was greeted by the receptionist and from there it was all uphill. Great people to deal with, honest answers, friendly, good pricing. Marty the manag I was greeted by the receptionist and from there it was all uphill. Great people to deal with, honest answers, friendly, good pricing. Marty the manager and Tim in sales along with Fred in financials were the persons I had the pleasure of dealing with. Everything was organized and smooth flowing when I went in to take delivery of my truck. I don't have and "cons" to say about the dealership. More
Vehicle purchase Straight forward dealership. Pleasant and helpful sales staff. Service department is helpful when needed . Overall best experiences at colonial Toyo Straight forward dealership. Pleasant and helpful sales staff. Service department is helpful when needed . Overall best experiences at colonial Toyota compared to any other Toyota dealers. More
Awesome experience! Colonial Toyota deserves the highest rating possible for all they did for us! It was an easy transaction for us especially since we live over an hour Colonial Toyota deserves the highest rating possible for all they did for us! It was an easy transaction for us especially since we live over an hour from this dealership. From the moment I looked on the website and got my first communication from our salesman,Tim, we knew buying our new Tacoma would be here. Tim answered a lot of questions we had before we ever went to the dealership,helping us to figure out exactly what we wanted. once options were decided our new truck was on the way! We purchased exactly what we wanted with no hassle and bull dealing.Paperwork these days is time consuming but was handled by friendly Fred quick and accurate I strongly recommend Colonial Toyota to all my friends and will be back! Thanks so much Tim for all you did! More
Very helpful, patient, and insightful! My experience with Colonial Toyota was wonderful. We dealt with Tim Neal who was eager to help, explain details about the vehicles, explain to multipl My experience with Colonial Toyota was wonderful. We dealt with Tim Neal who was eager to help, explain details about the vehicles, explain to multiple people, and never rushed us to make a decision. Tim was very helpful with explaining everything about the new car we purchased. Tim was also very patient when dealing with all the questions we had to ask. More
Knowledgeable I bought my other 2 toyotas from Greensburg Toyota, I emailed the man I usually dealt with, he told me he'd get right on it and call me. Waited 3 week I bought my other 2 toyotas from Greensburg Toyota, I emailed the man I usually dealt with, he told me he'd get right on it and call me. Waited 3 weeks, never heard back. Then went to have my Rav serviced at Laurel Toyota, was out looking at cars, not one person asked if I wanted help. Salesmen walked past and never even acknowledged me. Went on-line to Colonial Toyota. Was contacted almost immediately from Tim Neal. He was wonderful! He explained all of the features--my other Rav had some of the same features that the salesman from Greensburg had never explained. Tim took the time with me, explained everything, told me I could call him anytime if I had any questions or problems. He even followed up with me to make sure everything was going good. Would definitely recommend Colonial Toyota--they make you feel special! Lisa Grassa More
NOTHING BUT ISSUES. I have only had issues with my vehicle since my husband and i bought it 3 weeks ago I prob have had it a total of 8 days out of the 3 weeks.. They say I have only had issues with my vehicle since my husband and i bought it 3 weeks ago I prob have had it a total of 8 days out of the 3 weeks.. They say they fixed it the 1st time after having it for 2 days and it broke down with me and my kids in the vehicle along the road. The second time was when i was leaving work same issue, NOW the 3RD TIME i am without a vehicle yet again broke down with all of us in the vehicle I believe with the same issue, instead of fixing it right i believe they do little as possible, and to talk to anybody we get the run around because it had to be towed back in for a 3rd time. I am so irritated, that if they dont fix it this time i have a lawyer on standby. I know that you can have issues with any vehicle as we usually always buy used(this is my first used newer vehicle) but we shouldnt have this many issues with the same thing happening each time, and that is my only transportation to work that now me and my husband have to share which intells getting my kids out of bed in the cold weather to take him to work(the 2nd time they offered a loaner car) This time we got offered nothing and have gotten no answers.. They need someone on standby over the weekend just in case things like this happen even if they call you back. I must say this is the worst experience I have ever had with a vehicle. ANSWERS WOULD BE NICE!!! NOT JUST AVOIDING A PHONE CALL OR PASSING THE BUCK TO THE NEXT PERSON!!!!! Maybe some contact back would be something you can do to improve a bit better. I would have to also say in the same aspect- I have never had an issue with Tim Neal he was there for you when we needed him even a phone call and took his time out of a day off to call us back because he was the only number we had at the time to contact anybody. Thanks Tim for going above and beyond for us. ( NO ISSUES WITH TIM NEAL) More