Colonial South Chrysler Jeep Dodge RAM

Wife at work, can't get key out of ignition!!! It was 8:15 Fri Oct 9,2015 my wife calls on the cell can't get the keys out of the ignition, there's a dealer across the street from where she works. It was 8:15 Fri Oct 9,2015 my wife calls on the cell can't get the keys out of the ignition, there's a dealer across the street from where she works. I pull up to Colonial walk inside, kind of in panic mode, I talk to Marty Sines, immediately he goes out to the Jeep to resolve the problem. Minute later analysis bent key, fixes it. No worries, no wait and this was something that just happened.. Customer Service exceeds all that I have experienced in the past with other places. Good God Man this guy knew I was in a jam and helped me out right away, what more can I say. R. Dumas More

excellent professional staff This is the third jeep Cherokee I have bought in this dealership.. Absolutely no pressure when making a deal . Staff is great salesman Mike very frien This is the third jeep Cherokee I have bought in this dealership.. Absolutely no pressure when making a deal . Staff is great salesman Mike very friendly and worked with me to find the exact jeep that I wanted. And sales manager Manny worked with me to pull off a great deal once again .. 5 stars across the board.. Your looking for a Chrysler product go see Mike at colonial!! More

Super customer service Searching for a new vehicle to fit my families needs was becoming difficult until we came to Colonial South Chrysler and we met Aaron. He listened to Searching for a new vehicle to fit my families needs was becoming difficult until we came to Colonial South Chrysler and we met Aaron. He listened to what we needed the vehicle for and pointed us in the right direction when selecting a vehicle. Aaron made the process very easy for my family and I will be sure to tell everyone to see him if they are in the market. More

Great Experience!! Found the dealership on line. Mike Goyette was my sales person. He was very helpful, polite and patient with us. Everyone there was very friendly, Found the dealership on line. Mike Goyette was my sales person. He was very helpful, polite and patient with us. Everyone there was very friendly, even our dog Apollo, gives a rave review. This was truly an enjoyable experience. Thanks!! More

Pleasant, friendly, courteous After weighing my car/suv options I decided to buy a Jeep. My salesman was Michael Goyette. He was very friendly and courteous...not pushy at all. I c After weighing my car/suv options I decided to buy a Jeep. My salesman was Michael Goyette. He was very friendly and courteous...not pushy at all. I chose the Jeep Summit. Mike answered all my questions on the spot. I decided to buy the Jeep and Mike took care of everything. He really went the extra mile for me. I'm very very pleased with his service and happy to have met a good person. I highly recommend Colonial South and ask for Michael Goyette Thanks again, Joe Ando More

I strongly recommend this dealership. From the first call I recognize ,this dealership is very frendly and motivate to sale and appreciate the customer.I was dealing with sales manager Rob From the first call I recognize ,this dealership is very frendly and motivate to sale and appreciate the customer.I was dealing with sales manager Rob and sales person Eddie Galego. I just like to tell you guys BIG Thanks. More

WORSE CAR BUYING EXPERIENC OF MY LIFE! I signed the deal for my new/used 2012 Jeep Liberty Jet Limited on 2/9, the SM advertised one price then advised me the actual price, offered to upgra I signed the deal for my new/used 2012 Jeep Liberty Jet Limited on 2/9, the SM advertised one price then advised me the actual price, offered to upgrade the NAV system for free. Once I did the homework and spoke with an expert Jeep Service person from another dealer I was advised that there may be an issue with an aftermarket NAV system upgrade. I promptly on the 9th called to inform Colonial of this, no one listened, but assured me my car would be ready on the 2/18 for me pick up upon return from a vacation. By 2/20 the vehicle was not ready because they encountered the very problem I discussed and because they waited until the 11th hour to do the work necessary to deliver the vehicle. The deal as cancelled "unwound " and I had to chase them for paper work with for proof the deal was cancelled, they returned my paper work with a now invalid title that I had to call them back to get them to issue a letter of correction. The SM is a condescending young man who did not tell the whole story to the GM. The only person of worth was George the finance person. I would never step foot in that establishment again ...worse communication, worse customer service and they all need lessons is proper sales and customers service etiquette. Talking over people and not listening is bad for any business, and when you drop the ball and give a customer too much time to reflect on the poor skills of the Sales team you end up with bad reviews, irate customers and loss in business. I would never recommend a single person to this dealership. Very sad about not getting the car I was excited about and having to deal with such ridiculous excuse makers, however it was probably for the best. Can not imagine what I would have had to deal with if I got the vehicle and had service issues. Onward and upward and my hunt begins again! More

Everett Medeiros - Top Gun sales pro Knowledgeable , personable, very courteous and all around a wonderful car buying experience with Everett. I would recommend Everett above and beyond a Knowledgeable , personable, very courteous and all around a wonderful car buying experience with Everett. I would recommend Everett above and beyond any sales professional who I have met. He knows the buying experience from the customer's perspective right down to financing, marketing, and maintenance checks of these vehicles. His attention and consideration to customers in responding to their needs is second to none. I appreciated the care and packaging of my vehicle and support for my lease thanks to him. Will do it again when my lease expires with Everett of course. I appreciate your consideration Mr. Medeiros. I would recommend you to my Jewish grandmother. Mazel Tov! More

MY THIRD PERFECT BUYING EXPERIENCE Mike Goyette, my salesman 3 years in a row. Honest guy. Sensitive to customers needs. Gets just as excited about selling the car as The Customer does Mike Goyette, my salesman 3 years in a row. Honest guy. Sensitive to customers needs. Gets just as excited about selling the car as The Customer does buying it . Love it. I Love Car People. Mike Goyette is Top Notch. His Customer Service and Salesmanship skills would serve as a Power Of example and a Text Book Description titled: " The Art Of Perfect Salemanship". I LOVE "COLONIAL SOUTH CHRYSLER DODGE, JEEP, RAM" located at 42 State Road , North dartmouth, Massachusetts. This is the Third Experience working with Mike that was Stupendous. With the Help Of George Simone ( Pronounced " Simonee" not " Simone". I know, I thought he was French too. He's not, he's Italian.) Mike actually put me in a car that I really didn't have an interest in, initially. I mean , I thought it was a nice car, I just didn't lust after it. But,regardless I always thought the styling of this vehicle was pretty xxxx Muscular, Striking, and Sporty regardless. I bought a 2014 Dodge Avenger SXT Rally Redline. Beautiful car. Ferrari Red with a V6 Pumping out almost 300 horsepower. 18' rims on it, with a wing spoiler on the back. Nice mid size car. Beautiful car. Sporty, Big - Mid Size Big, not Large Big .., Comfortable, QUIET..rides with perfection, handles awesome..Quality of materials are absolutely beautiful. Its like being in a padded cell, just about every bit on the interior is soft touch...nice and squeezable, yeah, like Charmin..LOL . The build construction of this vehicle as I discovered upon further inspection is exemplary. The Trunk mounted hydraulic jacks and intricate hinges carry over to all of the doors which use 3 position lock rollers hinges, accompanied by steel springs....WOW ! The last time I saw such detail in construction like that was on VW's, Audi's, Mercedes, and BMW's . I'am IMPRESSED. That trunk and those doors also shut with a SOLID " CLUNK, and a WHACK" with the precision of a fine jeweled movement. It feels like a German car. I am also not used to driving cars that you feel NO BUMPS AT ALL IN...LOVE it !!! I feel all grown up driving this too. I also feel Like Batman driving it too...Its Bad xxx !! ..I know what your thinking..but Batman was a grown up too !! LOl !! Ok, So, Now The Deal. Now, Ladies and Gentleman the experience of the deal is what you want to hear about right ? Ok, well, hold on to your hats as I go on in explicit detail. Sit back, relax, and Just read. Its a wonderful Story. So, this is my 3rd car buying experience at Colonial South. The 3rd car I have bought off of Mike Goyette. The third time George Simone ( Simonee) worked his magic. Well, with each time my experience got better and better. The deal got also got better and better. Last year I traded up in to a better Model. George the Magician lowered my interest rate by 9%...exactly it was really high before that. Last Year, George dropped it almost in half. Now, last year, I thought lightning could never strike twice. But it did. George worked his magic last year...lowered my payments by $30 a month, and lowered my interest rate by almost 10% with NO MONEY DOWN. This time I around, I thought for sure "na..No way, ain't gonna happen..Lightning never strikes 3 times" Well, lightning did strike 3 times. George put me in a 2014 Dodge Avenger SXT Rally Redline V6. George lowered my interest by 3 percent, lowered my payment by $30 bucks a month, and also got me out of a car I was upside down in and put me right side up, NO MONEY DOWN, and put me in a far better car. I went up a class of car to a midsize machine. Rebates galore I got, unbelievable. last year, I started referring to George as The Magician. Now, he has graduated. I will now refer to George Simone as the Wizard. If Your looking for a beautiful car, and the best Deal on the Market. If you want a family oriented experience. Stop in and say hello to Mike Goyette, George Simone, Dave Bernier, Marty, and Mark the GM, yes mark is the dad. Thank you. ! Love you guys. AWESOME !! More

Dont Do it!!!!! I went to this dealership on a Saturday to buy a used Durango it was listed on their website for 29.9k. In very little time we had the numbers and mo I went to this dealership on a Saturday to buy a used Durango it was listed on their website for 29.9k. In very little time we had the numbers and monthly payment that worked for us, they told me to take the car home and come back Monday to finalize everything. That's when things changed significantly. I met with the finance guy on Monday and the payment was now 180$ more than we agreed to on Saturday!!!! I was furious! they quoted my monthly payment on Saturday based on an 84 month loan for a 2011 vehicle which anybody should know that no bank is going to allow that, had I known that was what they were doing I would have known it wasn't going to work. Long story short I took my old car back, the sales manager tried to make me feel bad that they had been working so hard for me all day and they don't do business like this etc etc... it was the WORST experience I have ever had buying a car and I have bought many in my life. So I went elsewhere and got a 2013 for the same price as their 2011 and for less per month than Colonial originally quoted me. My salesman tony was very nice however and very apologetic. Corporate needs to get new management in this place! More