Colonial South Chrysler Jeep Dodge RAM | Page 42

I can’t thank Joshua Braga enough for all of his help making my car buying experience as stress free and honest as possible. Communication is on point and your price possessions are in the best hands. Jo making my car buying experience as stress free and honest as possible. Communication is on point and your price possessions are in the best hands. Josh was very helpful with what I wanted and how to get it. I couldn’t be happier with my purchase. A++++ Thank you Joshua Braga, Colonial South and your sales team! More

The manager Josh was awesome and went way beyond what I've seen other managers do in my car buying experiences. I'm not one to write reviews and was not asked to do so. After offering him something for w I've seen other managers do in my car buying experiences. I'm not one to write reviews and was not asked to do so. After offering him something for working on my daughters deal for weeks. He refused. So me letting others know about my families experience was the only thing I could do. Thanks Josh! More

Great Sales and Service Experience I recently bought a Jeep Wrangler from Dave Beard, who was very easy to deal with. The vehicle had an unforeseen problem and I had to bring it to the I recently bought a Jeep Wrangler from Dave Beard, who was very easy to deal with. The vehicle had an unforeseen problem and I had to bring it to the Service department. I dealt with Trent and he was a pleasure to deal with. My problem was able to be correct by a computer flash update and I have not had the issue return since. More

This is the worst dealership I have been to by far. It all started when they delivered a brand new Jeep to me with service lights on the dashboard. When I brought it to the dealership, they couldn't not all started when they delivered a brand new Jeep to me with service lights on the dashboard. When I brought it to the dealership, they couldn't not fix problem and on the way home, all the electrical shut off in the car. They told me it was safe to drive, but meanwhile I got pulled over on the highway by a state trooper at night because my tail lights weren't on. I explained the situation and he spent 10 minutes with me trying to get them to work. Colonial Dodge promised to fix the problem, and put me in a courtesy loaner which was not equivalent to my purchase. I have a 5 year old daughter and they put me in a 2 door soft top bright orange Jeep Wrangler because "that was all they had available." The service department told me they had to order a part and it would be a few days. They never called me when the car was ready and they denied ever needing to order a part to fix the car. I was also patronized by the manager regarding the lemon law and my rights regarding a leased vehicle stating, "We aren't going to let you drive around in a lemon." When my original car was returned to me it was a matter of days before the check engine like and ABS lights came on in the car. They placed me this time in a 4 door wrangler because I had complained, and this car proceeded to break down at a red light. They couldn't place me in any working vehicle except a 2 door wrangler that was unacceptable. Needless to say I didn't possess my originally purchased vehicle for 3 weeks. Long story short, I was also promised by the manager that they would pay my first month's payment because of all the hassle. I brought the bill in the week of Thanksgiving, handed it directly to the manager (I won't state actual names even though I should), and he said he would take care of it. I told him I have a very busy life and I don't spend money on new cars for me to have to bring them to the dealership to be fixed constantly. When we got the bill for December, it showed the first month hadn't been paid and the late fees now affected our credit. When we called about it, we got lied to by the manager saying a check was sent and cashed by me at a local citizens bank, which I proved impossible with my work badge in history and my bank statements. They eventually cut us a check to pay for the first month's payment but the damage had already been done. This is the worst place to get your car, fully of shady incompetent people. The only decent person was the dealer that sold us the car and after all these problems arose, they decided to let him go instead of take responsibility for their own issues. I still haven't decided what I am going to do about how we were treated but I will never recommend this place to anyone. More

just nowAwful customer service from MANAGERS!!! They just now Awful customer service from MANAGERS!!! They still owe my wife $13,675 for a 2018 Dodge Challenger she sold to them on October 31st. It's just now Awful customer service from MANAGERS!!! They still owe my wife $13,675 for a 2018 Dodge Challenger she sold to them on October 31st. It's now November 30th, a month later and although they paid off remaining balance of loan, they still owe her $13,675. All the while, they have the car for sale on their website even though they haven't finished paying the car off and they supposedly have no title. She's contacted the local News Stations and she's working with her attorney as well. Time to bring this company down and expose them for what they really are....shady thieves!!!! More