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Colonial South Chevrolet - Service Center

North Dartmouth, MA

4.7
718 Reviews

718 Reviews of Colonial South Chevrolet - Service Center

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April 16, 2021

Terrible service. My vehicle was there 1 month before this time for the same issue. This time they took a month to fix the same issue that should've been fixed the first time. The dealer played games wit More

by CARVALHO.MICHAEL08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Arnold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Colonial South Chevrolet responded

Michael, I have been trying to reach you regarding the following work and PROFESSIONAL DIAGNOSIS : HEARD TICKING NOISE IN TOP END OF MOTOR VERIFIED IT WAS COMING FROM BANK 2, REMOVED BANK 2 VALVE COVER AND REMOVED ROCKER ARMS AND REMOVED PUSHRODS FOUND PUSH ROD IN CYLINDER 4 BENT, REMOVED INTAKE MANIFOLD REMOVED EXHAUST MANIFOLD THEN REMOVED CYLINDER HEAD, REMOVED LIFTER TRAY AND PULLED LIFTER FOUND COLLASPPED LIFTER. VERIFIED VALVE LIFTER MANIFOLD SOLENOID CAUSED LIFTER TO FAIL AND BEND PUSH ROD. REMOVED HIGH PRESSURE FUEL PUMP LINES AND BANK1 FUEL RAILER UNBOLT HIGH PRESSURE FUEL PUMP THEN REMOVED VALVE LIFTER OIL MAINFOLD AND FOUND FAILED SOLENOID. REMOVED CYLINDER HEAD ON BANK 2 AND REPLACED ACTIVE LIFTERS AND PUSHROD REPLACED VALVE LIFTER OIL MANIFOLD REPLACEMENT VALVE LIFTERS VALVE LIFTER OIL MANIFOLD . Please feel free to call me I cannot find anything other than great workmanship on the part of Colonial South Chevrolet . Speaking to the delays in parts arriving from General Motors that is out of our control as we escalated your case to GM as you are aware certain parts are back ordered to the Pandemic / Covid 19 shutdown that took place ,resulting in the delay of your repairs. Ron Almeida General Manager

April 14, 2021

I’m sorry I misunderstood the feedback and I press the wrong one I had a great experience and I just wanted to let you know that I press that by accident if you can just overlook it and see that I had a f More

by BRAYOFSUNSHINE1@uahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Deterra , Ron Almeida, Greg Remedis
April 13, 2021

Steve was great to deal with. He was in contact with me and let me know what was going on. He was extremely pleasant and knowledgeable. More

by jjt1598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2021

I was given a quick appointment. The service was excellent and the associates were friendly. No need to take my Chevrolet any where else. I would highly recommend Colonial South Chevrolet for sales More

by tamurphy23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Deterra
April 12, 2021

I took my car in for its 45K mile service and the cost was much more expensive than I thought it would be. $450 for basic service and no tire rotation required was excessive More

by Tom R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lady working the service desk on 10 April was very friendly and did a great job.
April 09, 2021

Marjorie Craig took good care of me for an oil change. She notified me that my vehicle needed a brake job and gave me an estimate. I spoke with her and said I have a 10 % coupon and I made an appointment. More

by Mark G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marjorie Craig
April 08, 2021

Steve Arnold in service is always on top of his game. He's friendly, courteous and professional. It's always a pleasure bringing my car in for service! More

by SCOTTBOTELHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2021

My experience was great. They called and explained everything and I let them know what I wanted done. I needed a tune up and some other maintenance on my Tahoe. I will be back for sure More

by kgauvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2021

WE HAD POSTPONED AND RESCEDULED SEVERAL TIMES FOR THIS AIRBAG RECALL. THEY WERE VERY CURTEOUS AND EFFICIENT WITH THE PAPERWORK AND DID THE FIX VERY QUICKLY More

by BORDEN.SNOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Deterra , Greg Remedis
March 30, 2021

Great fast service at a great price. Appreciate the ease of scheduling an appointment. I waited and found wait area clean and Covid safe. Appreciate that! More

by cksweeney62
Recommend Dealer
Yes
Employees Worked With
Fred Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Deterra
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