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Colonial South Chevrolet

North Dartmouth, MA

4.8
1,373 Reviews
Here at Colonial South Chevrolet, we strive to treat each customer as if they were family. As a Colonial South Chevrolet customer, you will experience a level of care and commitment second to none. Colonial South Chevrolet has an "Open Door" Policy. No questions will be turned away, as well as any remarks…both good and bad. I am always willing to speak with you regarding any questions, comments or concerns you may have. My job doesn't stop after you've purchased your dream vehicle. That's when my job begins. I am here for you from start till as long as you belong to the Colonial Family. Our mission is not only to help guide you through the buying and maintenance process, but provide you with the best customer service possible. I look forward to personally welcoming you to the Colonial Family.
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361 State Road

North Dartmouth, MA

02747

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Showing 1,373 reviews

October 02, 2019

Part took a week to arrive Needed a part on a car I just bought a month earlier. The dealer had my car for a week. Was told that the part wasn’t in. I don’t know why the pa More

by MFF75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Arnold
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2019

Excellent customer service. I appreciated the communication and the effort to get my car in and out. I realize I’m not their only customer, but they sure make me feel like I am! More

by VAE444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Deterra
September 22, 2019

Service department was excellent as usual Jackie was great as she always is - very helpful and courteous. We have dealt with your service employees for over 25 years (including Ralph’s Cadill More

by KNOXDD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Deterra
September 22, 2019

Non stressful The sales man Manny, was very nice, he answered all my questions. The service guys was nice, thought I would have to wait for hours but my car wa More

by MJOYNER06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
September 20, 2019

Service Dept Expereince Nice waiting area. I was kept informed throughout the process. Recognized that my inspection was due, so took care of that while I was there.......sav More

by DONPETTEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Deterra
September 20, 2019

Excellent Service I have never come into contact with salesmen who were so honest and personable without being pushy in all of my 14 years of shopping for vehicles (and More

by ULOPES21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duarte , Michael Teixiera
September 20, 2019

Jackie was the best My experience with your company was a pleasant one to say the least. Your associate Jackie kept me well informed, she is a keeper. I was really on a d More

by JOANNEFITZGERALD21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Deterra
June 05, 2019

Shady Dealer - Pulled Back on Agreed Price and Deal 6 days ago Do not ever buy from this dealer!!!! I was dealing with them to buy a leftover 2017 Corvette - a car thar was sitting in their lot for abo More

by Jc
Customer Service
Recommend Dealer
No
Employees Worked With
Chantelle Santiago
Jun 05, 2019 -

Colonial South Chevrolet responded

JC, As always we appreciate your time it submitting a review. Our experience with you differs from your description. You were not given high ratings by our staff here at the store. I am not sure what dealers do in NJ but here respect is a 2 way street. I have let our staff know, that if a customer attempt to bully us, just politely ask them to do business elsewhere. Buying a car does not take weeks of emails and phone calls to a single dealer, especially someone that clearly had your experience and knowledge of our inventory and market values. It was your treatment of our women in the business development center that had us decide to pass on doing business with you. Calling us shady is just another example of your 6 weeks stretch of "negotiating"--- I am confident you can find a dealer in NJ willing to work with you or I hope that you can. Thanks for your time and I do hope you find the perfect vehicle.... Corvettes are awesome!!

Jun 07, 2019 -

Jc responded

Would you like me to post the entire email string thar shows exactly what happened?? Do you not think I have all that? In fact I have the exact email that states your dealership change the mind on the sale because you sold one of the other three vehicles at a higher price and did not want to sell 2 in the same month with such a discount. Your team also said I should try back the next month because you may reconsider and sell it at the price. I think you should strongly reconsider your response to my post because it is defamation of character oh, and if you want to go down that road I will have a lawsuit against your car dealership that you've never seen before. So do you want to clarify what the reason was that the deal didn't happen now?

Jun 07, 2019 -

Jc responded

Please show me those emails...as I will be posting the entire string from day 1 on here.. And if I treated your team so bad why did you guys reach out to me and tell me that you wanted to sell me the car? Why did you send me a picture of the window sticker? Why did you send me pictures of the car, why did you send me the price sheet with all of the details? I would be very very careful if I were you making claims like this that are made up, because you will have a legal lawsuit against your dealership that you will not get out of

April 25, 2019

Great experience very friendly I was very pleased with the customer service here. They really treated me like a person and not just another sale. I highly recommend going here! More

by Truckguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Ponte
April 19, 2019

Malibu Came in to lease a new Malibu, was met by the salesman Michael Dube. Best car salesman ever! My car is beautiful absolutely love it. I've bought four More

by Shane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duarte Arruda, Michael Dube, Taft Manzotti
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