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Colonial South Chevrolet

North Dartmouth, MA

4.8
1,236 Reviews
Here at Colonial South Chevrolet, we strive to treat each customer as if they were family. As a Colonial South Chevrolet customer, you will experience a level of care and commitment second to none. Colonial South Chevrolet has an "Open Door" Policy. No questions will be turned away, as well as any remarks…both good and bad. I am always willing to speak with you regarding any questions, comments or concerns you may have. My job doesn't stop after you've purchased your dream vehicle. That's when my job begins. I am here for you from start till as long as you belong to the Colonial Family. Our mission is not only to help guide you through the buying and maintenance process, but provide you with the best customer service possible. I look forward to personally welcoming you to the Colonial Family.
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361 State Road

North Dartmouth, MA

02747

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Showing 1,236 reviews

June 05, 2019

Shady Dealer - Pulled Back on Agreed Price and Deal 6 days ago Do not ever buy from this dealer!!!! I was dealing with them to buy a leftover 2017 Corvette - a car thar was sitting in their lot for abo More

by Jc
Customer Service
Recommend Dealer
No
Employees Worked With
Chantelle Santiago
Jun 05, 2019 -

Colonial South Chevrolet responded

JC, As always we appreciate your time it submitting a review. Our experience with you differs from your description. You were not given high ratings by our staff here at the store. I am not sure what dealers do in NJ but here respect is a 2 way street. I have let our staff know, that if a customer attempt to bully us, just politely ask them to do business elsewhere. Buying a car does not take weeks of emails and phone calls to a single dealer, especially someone that clearly had your experience and knowledge of our inventory and market values. It was your treatment of our women in the business development center that had us decide to pass on doing business with you. Calling us shady is just another example of your 6 weeks stretch of "negotiating"--- I am confident you can find a dealer in NJ willing to work with you or I hope that you can. Thanks for your time and I do hope you find the perfect vehicle.... Corvettes are awesome!!

Jun 07, 2019 -

Jc responded

Would you like me to post the entire email string thar shows exactly what happened?? Do you not think I have all that? In fact I have the exact email that states your dealership change the mind on the sale because you sold one of the other three vehicles at a higher price and did not want to sell 2 in the same month with such a discount. Your team also said I should try back the next month because you may reconsider and sell it at the price. I think you should strongly reconsider your response to my post because it is defamation of character oh, and if you want to go down that road I will have a lawsuit against your car dealership that you've never seen before. So do you want to clarify what the reason was that the deal didn't happen now?

Jun 07, 2019 -

Jc responded

Please show me those emails...as I will be posting the entire string from day 1 on here.. And if I treated your team so bad why did you guys reach out to me and tell me that you wanted to sell me the car? Why did you send me a picture of the window sticker? Why did you send me pictures of the car, why did you send me the price sheet with all of the details? I would be very very careful if I were you making claims like this that are made up, because you will have a legal lawsuit against your dealership that you will not get out of

April 25, 2019

Great experience very friendly I was very pleased with the customer service here. They really treated me like a person and not just another sale. I highly recommend going here! More

by Truckguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Ponte
April 19, 2019

Malibu Came in to lease a new Malibu, was met by the salesman Michael Dube. Best car salesman ever! My car is beautiful absolutely love it. I've bought four More

by Shane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duarte Arruda, Michael Dube, Taft Manzotti
April 18, 2019

Brian ponte Brian was an excellent employee. He was very friendly and professional. He got my a great truck and also he worked with me on an affordable price on a More

by Gmeneli17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Ponte
May 31, 2018

Good experience The dealer was a lot of help and easy to talk to. I am a new car owner so he answered any questions I have and walked me through everything. More

by Etri348
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Gallagher
May 30, 2018

Excellent Service was great and a good experience would recommend the dealer to anyone looking for a vehicle. Shawn was great. Very happy customer you now have More

by Dako2871
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Gallagher
May 17, 2018

Best car buying experience EVER!! I’ve been purchasing vehicles for over 30 years and have always dreaded it! You know, the hard sell that takes all day...well, I’m happy to report tha More

by Barry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Gallagher
May 07, 2018

Making Good on Another Dealers Bad Treatment Bought our 2014 GMC 2500 Denali at Another Colonial Dealer that did not Treat us Correctly and We were Treated Extremely Well here Very Quick with Rep More

by carwal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
May 07, 2018

Easy as the breeze. Shawn was very helpful,when my daughter went to purchase her first car. Duarte was awesome as well!! The car runs great, my daughter couldn't be happi More

by Dontwanna627
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duarte, Shawn Gallagher
May 01, 2018

Used Car Experience was great! I want to thank Shawn Gallagher for a wonderful car buying experience! He met me in the lot and asked if I needed any assistance. I told him what I wa More

by Outstanding!!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duarte Arruda, Shawn Gallagher
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