Colonial Nissan of Medford

fast friendly service, excellent work done on my car. the service manager james islami was ery courteous and kind. i explained my problems to the service writer "sunshine" kenny. He immediatly understood service manager james islami was ery courteous and kind. i explained my problems to the service writer "sunshine" kenny. He immediatly understood my brake and steering concerns with my new versa. His professionalism and sunny disposition put me very much at ease. I chose to wait for my car to be serviced. the write-up was quick and easy. The technician test drove, diagnosed and repaired my vehicle very quickly. Excellent service and a cheerfull sunny atmosphere. More

I take my Xterra to Colonial Nissan for all of my scheduled maintenance service. The staff, including the service manager Jim, are always helpful in getting my vehicle in and out quickly and effecien scheduled maintenance service. The staff, including the service manager Jim, are always helpful in getting my vehicle in and out quickly and effeciently. When the mechanics recommend additional needed work, it's always at a good/fair price and the service team gets it done around my busy schedule. More

My lease was up on my 06 Sentra and I had a horrible experience trying to find out my options from Ira Nisaan in Woburn. They flat out lied to me and said I had no options at the end of my lease. Luckil experience trying to find out my options from Ira Nisaan in Woburn. They flat out lied to me and said I had no options at the end of my lease. Luckily I took a trip to Colonial Nissan in Medford. They assured me that everything the previous dealership told me was false, and laid out every available option I had. They helped me resolve my lease issue and walk away with a great truck all in a matter of hours. I strongly recommend taking a trip here for future purchases, and strongly suggest to stay away from Ira Nissan in Woburn. More

I have nothing but good things to say about my experience at Colonial Nissan of Medford. In the past I have leased cars, but had decided it was time to buy this time around. Typically I dread the back and at Colonial Nissan of Medford. In the past I have leased cars, but had decided it was time to buy this time around. Typically I dread the back and forth that goes on over numbers/cost, but not anymore. Richard was very straight forward. Showed me what I asked to see and didn't try to sell me on any additional models. He was thorough and knowledgable about the Sentra. When we sat down to discuss price, he asked what range I was comfortable spending on my monthly payment and how much I was prepared to put down and in the end they came through at the lower end of my price range. I would not hesitate to recomend them to friends or family and will certainly feel comfortable doing buisness with them again in the future. More

Horrible service experience. 6 or 7 trips $2500 and a car that is still not completely fixed. It began with an airflow sensor that they were unable to install correctly even after 4 visits. In addition they that is still not completely fixed. It began with an airflow sensor that they were unable to install correctly even after 4 visits. In addition they replaced coils and plugs to the car for a problem that was more than likely caused by the airflow sensor. They even had trouble diagnosing a leaky AC system. More

I stopped by Colonial Nissan of Medford one Saturday afternoon as I was in the market for a new car and this dealer was convenient. Having limited knowledge of the Altima, I was soon brought up to par afternoon as I was in the market for a new car and this dealer was convenient. Having limited knowledge of the Altima, I was soon brought up to par by the very informative and quite knowledgeable staff. Not only were they very helpful but also very patient!!!!! I did not feel pressured in any way and therefore, the end result is I bought a 2009 Altima which I love and am enjoying. Thanks guys for all the help. More

Chris Cavaleri: Chris was helpful, honest, relaxed and not pushy. Pretty much everything I didn't expect as a first time buyer. He is a big reason we came back to Colonial Nissan and made our purchase t not pushy. Pretty much everything I didn't expect as a first time buyer. He is a big reason we came back to Colonial Nissan and made our purchase there. He was very available whenever we needed him, promptly returned my calls and helped me move through the process in a timely manner. Very impressed. Adam: I wanted to pick up my car on a tuesday but still needed to acquire some things in order for it to go through, I had all of that information ready on Monday and when I called and asked Adam if coming in today (monday) would help us to get things through easier on Tuesday he told me that it wouldn't. (which was wrong) When I tried calling again an hour or so later, I got no answer, left a voicemail and my call was not returned at all the entire next day. He neglected to tell me that they stop giving license plates at 4pm, so I had to wait an extra day to pick up the car. It did screw our plans up that day, but no big deal fortunately, however had this all happened a day later we would have had to rent a car on wed until sunday and I would've been very angry. 1/2 second of thinking before answering might have indicated that if we're buying a new car, we probably have jobs, and probably can't just come in at random sometime on a weekday before 4pm and therefore should bring in the paperwork asap so as to speed things along. All that aside, the overall experience at Colonial Nissan was excellent. Would definitely recommend them. More

Just parked our beautiful brand new Nissan Altima and I wanted to be sure to thank Chris Calaleri for making this purchase a great experience. Chris was responsive, professional, cheerful, knowledgeable, a wanted to be sure to thank Chris Calaleri for making this purchase a great experience. Chris was responsive, professional, cheerful, knowledgeable, and a great listener. He listened carefully to what we needed, wanted, didn't want, and his appropriate response to each request or choice was "that's great, it's a personal decision." We spent 3 hours test driving cars, talking about options, and talking about price. We were treated fairly and respectively, and that is a bottom-line requirement for us. Chris called me today at work to make sure I was getting excited about picking up the car - he's not just a good salesman, he's a very nice man making a living in a complicated business where you really have to hussle. Chris distinguished himself with his character and charm. More

the reason why I would highly recommend this dealership because my sales man, Carlos is passionate about the cars he sells. He is knowledge about the inventory. He understood what I wanted and needed. Carl because my sales man, Carlos is passionate about the cars he sells. He is knowledge about the inventory. He understood what I wanted and needed. Carlos showed and explained to me the all options that I could possibly need. When we were talking about price he was not pushy or persuasive. We came to a conclusion quickly and fairly. He is patient with me and answered all the questions I had. In the end I felt very comfortable buying a car from Carlos and the Dealership More