Colonial Nissan of Medford

Purchased a 2006 PT Cruiser from Colonial Nissan in December. I saw it advertised on autotrader.com. I purchased the car and spent a month and a half trying to get the $2000 I was charged for the warra December. I saw it advertised on autotrader.com. I purchased the car and spent a month and a half trying to get the $2000 I was charged for the warranty off of my loan. I had signed a paper in the office stating I did not want this warranty. It was only refunded after I filed a complaint with the BBB. I have spent $1800 on repairs in the 4 months since ive purchased the car It needed a timing belt 2 serpentine belts one of the spark plugs was broken and the broken piece was inside the engine causing all kinds of damage. Point being nothing was checked on this car. Last week was the first hot day of teh year and I discovered that my AC didnt work either. They wont look at it unless I pay $179. This dealer sold me a lemon and treated me like crap from day 1. They are very unprofessional people and nearly impossible to get on the phone. Avoid this dealer at all costs. They are crooks. More

Kaser was an excellent salesperson. I felt he was my advocate during price negotiations. Adam was also very relaxed to work with on the signing process. Both represented a modern, low pressure sales p advocate during price negotiations. Adam was also very relaxed to work with on the signing process. Both represented a modern, low pressure sales process. I recommend them and am very satisfied with my experience. More

Went into for service on my Nissan and the problem was happing 2 other dealers couldn't fix the vehicle bought it into Colonial Nissan and was talking to Joanne about the issue's and then she got the Serv happing 2 other dealers couldn't fix the vehicle bought it into Colonial Nissan and was talking to Joanne about the issue's and then she got the Service Manager Jim Islami to go for a ride and I explained the concern and Jim was very good and we left the vehicle for the day Joanne contacted us when the vehicle was diagnosed we then had the vehicle repaired and have had and problems with the vehicle since we picked it up from service We will be buying are next 2 vehicle from Colonial Nissan due to Jim & Joanne in the service dept and will we be bring in our other vehicle to be service at Colonial Nissan that are a Ford explorer & chevy trailblazer when we talk to Jim he said that the service dept can handle the other models as well as the nissan that we are driving. we will be trading in the vehicle's within the next year great service staff at colonial nissan More

I had a great experience at this dealership. Jim Islami was especially helpful and extremely friendly. I didn't have to wait long for my services. He had to order parts for this particular service and th was especially helpful and extremely friendly. I didn't have to wait long for my services. He had to order parts for this particular service and they had them in within 24 hrs and everything was fixed the next day. I would definitely recommend this dealership to friends and family. More

I visited this dealership on 04/10/10 looking to purchase a 2010 Versa 1.8SL with a convenience Package. I was unsatisfatied with my visit but was contacted by the manager Paul Rowe who went out of his way t a 2010 Versa 1.8SL with a convenience Package. I was unsatisfatied with my visit but was contacted by the manager Paul Rowe who went out of his way to correct the situation. I am impressed by his desire to make me a satisfied customer; he has succeeded. Therefore I would consider this dealership for future business. More

I found the truck that ive always wanted online at Colonial Nissan of Medford . It was exactly what I wanted . Good customer service , friendly and professional staff . The general manager Paul Rowe m Colonial Nissan of Medford . It was exactly what I wanted . Good customer service , friendly and professional staff . The general manager Paul Rowe made sure my transaction went smooth, that I was happy with the deal, and personaly delivered my truck to me ! Im a satisfied customer , I recommend Colonial Nissan of Medford and we'll do business again . THANKS PAUL !!! More

I went to colonial because when i went to the lynnfield location months ago (only to look) i told the salesman that i was not there to buy, but he was pushy regardless. i do not like pushy salesmen...they location months ago (only to look) i told the salesman that i was not there to buy, but he was pushy regardless. i do not like pushy salesmen...they make me uncomfortable. At colonial, we had greg spanos and he was the nicest hardest working salesman i've ever met. he handled my father-in-law (who came come off a tad "blunt" lets say)quite professionally. I was very comfortable with him, so I am happy that he received my sale. The entire staff worked together to make my car ready for pickup as promised (there was a potential delay, however they came through as promised and i know it wasn't easy for them so i am very impressed how they resolved the issue). james was kind as well, making sure we were comfortable while we waited and even stayed past closing time with greg so that i was able to pick up my car, (that meant alot. i highly recommend this dealership to others...i even got a terrific price for a 2010 nissan altima! they really do work hard to gain your buisness. plus you can't go wrong with greg spanos as your salesman. (james baribeau does the online deals...he's terrific too!) thanks guys More

I bought my Nissan Rogue there in 2008 and have had it serviced there periodically since. My experience with Jim Islami has been outstanding at the very least. He is there to help with any and all problem serviced there periodically since. My experience with Jim Islami has been outstanding at the very least. He is there to help with any and all problems swiftly and efficiently. Nissan should be very appreciative to have an employee like him. More

Brought my Nissan Versa in for service and received prompt curteous attention and the repairs were performed timely and correctly. I would not hesitate to return again. The waiting area was clean and prompt curteous attention and the repairs were performed timely and correctly. I would not hesitate to return again. The waiting area was clean and comfortable with coffee and a TV and I was notified promptly when my car was ready More

The service and fairness received from this dealership results in a good feeling for me as a consumer. I feel they are honest and compassionate,two characheristics not found at every new or used car deale results in a good feeling for me as a consumer. I feel they are honest and compassionate,two characheristics not found at every new or used car dealer.I own one Nissan and lease another and I'm very pleased with both vehicles.The service end of owning or leasing a car is important because every car needs servicing and the services dept at Colonial headed by James Islami is outstanding..My Name is Joseph Cardello More