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Colonial Nissan of Medford
Medford, MA
1,719 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,719 reviews
December 16, 2016
Lack of follow through on promises. Poor customer service. I leased a 2015 Nissan Leaf back in August of 2016. The lease process went smoothly and was told that the car would be ready tomorrow. It actually t I leased a 2015 Nissan Leaf back in August of 2016. The lease process went smoothly and was told that the car would be ready tomorrow. It actually took 3 days to receive my car and when I did it hadn't been cleaned, it was missing the wheel lock, no charge to charge card (that I explicitly asked for), and the car charger. Mind you this is an electric car! I was told that they would order the missing items and call me. Two weeks passed. Nobody called. I called and they said "We ordered the wrong charger" which isn't true because there is only one, but I digress. I was told I would get a call when it came in. A month passed and I decided to go into the dealership. They apologized and told me it would be ordered. Well it has been 4 months since I leased the vehicle and I still do not have a charger or wheel lock adapter. I had to get in touch with the no-charge to charge service myself since I needed charging. More
by schwiejb
Employees Worked With
Nilo Oliveira
November 30, 2016
Great people We recently purchased a Altima from Colonial Nissan Of Medford. Our buying experience with Vinny Varacalli and other members of the staff at colonial We recently purchased a Altima from Colonial Nissan Of Medford. Our buying experience with Vinny Varacalli and other members of the staff at colonial was pleasant, without pressure and very enjoyable. Everything we expected and requested was honored and followed through details. Thanks More
by Caroline Lonegan
Employees Worked With
Vinny Varacalli
November 29, 2016
Exactly what I wanted Went car shopping at colonial Nissan to get an Altima. I experienced great service from Shak who really made everything easy and enjoyable. I will cer Went car shopping at colonial Nissan to get an Altima. I experienced great service from Shak who really made everything easy and enjoyable. I will certainly buy all my Nissans from one place More
by Danielk
Employees Worked With
Shak Semanxant
November 28, 2016
Amazing I just leased my second Nissan, this time I went a little more extravagant and I bought a Nissan rogue 2017.I couldn't resist after the excellent, to I just leased my second Nissan, this time I went a little more extravagant and I bought a Nissan rogue 2017.I couldn't resist after the excellent, top notch service from a knowledgeable, patient and very professional salesperson. Shak knew everything about the car, answered all my questions and concerns, with a very positive attitude. After going through the whole buying process, I felt very confident in making the decision. The staffing was awesome as well, I highly recommend colonial Nissan. More
by Nilsa
Employees Worked With
Shak Semanxant
November 17, 2016
EXCELENT EXPERIENCE Just bought (2) new vehicles here and ALEX THOMPSON was an amazing sales person to deal with. The finance manager ANTHONY and sales Manager TOM WOOD p Just bought (2) new vehicles here and ALEX THOMPSON was an amazing sales person to deal with. The finance manager ANTHONY and sales Manager TOM WOOD provided thorough excellent service. Had s great experience! Would recommend buying a car from COLONIAL NISSAN. More
by Maria Arredondo
Employees Worked With
Anthony Riccio, Blanca Escobar, Tom Wood, Alex Olivares- Thompson
November 16, 2016
Great customer service A few days ago, me and my husband went to Kelly Nissan because we were looking for a Nissan pathfinder and we have the worst experience ever, the cust A few days ago, me and my husband went to Kelly Nissan because we were looking for a Nissan pathfinder and we have the worst experience ever, the customer service was so bad, so we left and my brother refer me to colonial Nissan of medford, and we got the best customer service ever, we felt very happy and satisfied with the service, Heri was the best person to help He's so patient, ,He worked so hard to get Us the Car that we want so thank you Heri for the excellent customer service. Thank you. More
by 030681es
Employees Worked With
ABDELILAH HERI, Vinny Varacalli
November 12, 2016
Great people Bought 2 cars from them and could not be happier. Vinny Varacalli, Tom Wood, Anthony were great! If you're looking for a Nissan, go and see them Bought 2 cars from them and could not be happier. Vinny Varacalli, Tom Wood, Anthony were great! If you're looking for a Nissan, go and see them More
by Bob Mcdonald
Employees Worked With
Anthony Riccio, Blanca Escobar, Tom Wood, Vinny Varacalli
November 06, 2016
Great People I just bought a new 2016 Nissan Altima. Colonial Nissan is the best! Treated me well from the start and made me feel at home. They followed through wi I just bought a new 2016 Nissan Altima. Colonial Nissan is the best! Treated me well from the start and made me feel at home. They followed through with everything they stated they would to make the transaction go smoothly. I'd been to 4 other Nissan dealers over the past couple months, previous to trying Colonial Nissan, and either had horrible experiences or the salespeople couldn't get me the car I wanted. Blanca and Vinny helped me tremendously and the rest of the staff were also pleasant to work with. I would not hesitate recommending this dealership!! More
by Maria Arredondo
Employees Worked With
Anthony Riccio, Blanca Escobar, Vinny Varacalli
October 30, 2016
excited with my new car Went in to colonial and just picked up a Frontier. I did a lot of shopping via email and found one that I liked a colonial. I called them up and they Went in to colonial and just picked up a Frontier. I did a lot of shopping via email and found one that I liked a colonial. I called them up and they had the Car pulled up for me once I got there. I worked with shaq who helped me get a great deal. The car was cleaned up nice and I'm really happy with the overall service. Very good experience More
by jim
Employees Worked With
Shak Semanxant
October 30, 2016
Excellence at its best ! I've bought many cars in my life.. maybe around 12 by now all from dealers. it's always nice to have a pleasant experience with people who know what I've bought many cars in my life.. maybe around 12 by now all from dealers. it's always nice to have a pleasant experience with people who know what they are doing. I walked in there about a week ago from today and met with a gentleman by the name of Shak. The guy was attentive and listened to what I was trying to do in regards to my aspirations for a new car. This was important given the amount I spent. All in all I'm very happy with the transaction. He filled my gas and got my sticker and registered the car. That's always convenient. I sincerely appreciate the help from colonial. I wish I had done business with them sooner but next time I get a car they are going to be thought of. More
by Rsantoni
Employees Worked With
Shak Semanxant
