Colonial Nissan of Medford

Car buying experience My sales person was Heri. He was attentive and did his best to help me not just get a car but the car I wanted. He made it a good experience and was My sales person was Heri. He was attentive and did his best to help me not just get a car but the car I wanted. He made it a good experience and was amazing. I also want to thank Matt who worked with me on the price so I could afford the car. Thank you both and I will always be a Colonial Nissan customer More

Make This Your First Stop We had by far one of the most 'customer-friendly' car purchase experience with Colonial Nissan this week. First, we worked with another (Toyota) de We had by far one of the most 'customer-friendly' car purchase experience with Colonial Nissan this week. First, we worked with another (Toyota) dealer that borderline scammed us through several stages of the sales process. Specifically, they tried to increase monthly payments, sold the vehicle that we put a down payment for to someone else and said the vehicle was hit, conveniently an hour before we came to do the paperwork. In comparison, our experience with Colonial Nissan was seamless. From the moment we walked in, we were helped by Michael (Mike) Kilbride and Gene Porzio. We explained our situation and expectations from a vehicle. First, Mike pointed us to the ideal car that'd fit our budget. There was no pressure on doing the paperwork the same day, we asked to think about the decision over night and promised to call back the next day. The following day, we turned our documents in, Gene worked hard to help cross the finish line and as a result we picked up the car the next day. First visit to driving off the lot took just 48 hours... When delivering the car Mike didn't forget to put some special touches such as programming the GPS for home and nice balloons to make the whole experience even better. Can't thank Colonial Nissan enough for their great service, and highly recommend you make this place your first stop. More

Blessed. Mr.Abdelilah Heri was very pleasant kind and very interested in making my buying experience one to remember, he didn't just help me get into my a car Mr.Abdelilah Heri was very pleasant kind and very interested in making my buying experience one to remember, he didn't just help me get into my a car he was also a very understanding and outgoing person thank you very much for all your help. And for all the team trying to help me get into my new car. More

Best customer service ever I just got a brand new car from Colonial Nissan of Medford I was nervous at first but my sales representative Shak was beyond nice he made me feel at I just got a brand new car from Colonial Nissan of Medford I was nervous at first but my sales representative Shak was beyond nice he made me feel at ease and really took his time to answer every single questions I had. The process so smooth and painless. I would 100% recommend anyone looking for a car to visit Colonial Nissan of Medford. Thank you Shak, Dennis, Matt and Jean for your great customer service and your patience. More

Purchase of 2014 Used Nissa Altima w/ Trade in I had a terrific car buying experience at Colonial Nissan. I traded in my 2003 Camry XLE for a 2014 Nissan Altima S. Mike was terrific in walking me I had a terrific car buying experience at Colonial Nissan. I traded in my 2003 Camry XLE for a 2014 Nissan Altima S. Mike was terrific in walking me through the Used Altima options, and explaining the different features of each vehicle. It was my first time buying and Mike was very patient with me. When it came to financing, Matthew, Mike and Tom all worked tirelessly to get to a price that I could afford and I felt was fair. They worked with me on the trade-in value for my Camry, which I appreciated. Gene in Financing was also very helpful in explaining clearly all the elements of what I was signing for. I visited a few other places in the area and was not pleased at all with my experience and the sales tactics which were used on me, but I did not feel that way at Colonial Nissan. I would certainly go back for my next purchase and will refer my friends there, as well. Thanks again guys for such a good first time car buying experience! More

Customer support I needed help with proving my credit with Nissan was in good standings an nemac would not help. The local manager who had nothing to do with my situat I needed help with proving my credit with Nissan was in good standings an nemac would not help. The local manager who had nothing to do with my situation agreed to help me. He took my info my and my long story and said he was going to do his best to help. The next day I got what I needed thanx to the only person who decided to support a long time customer. More

It just keeps getting better I came in unhappy with my Rouge lease and had only had it for just under a year. I was nervous that I would be turned away with no explanation of why I came in unhappy with my Rouge lease and had only had it for just under a year. I was nervous that I would be turned away with no explanation of why I couldn't switch out, like I had been before. I spoke with Clark and instantly felt like there was light at the end of the tunnel. The beginning of our conversation was a little rocky and the light was dimming, but just as I was about to give up Clark made it happen and got me in a 2017 Murano, and I've never been happier. He was truly a pleasure to work with and made hanging out at the dealership for hours a blast! AA+++ customer service/support. He went the extra mile and I am so happy I came into Nissan again. More

First time buying made easy Very recently purchased a 2017 Nissan Sentra Turbo from these guys and, I gotta say, they made it frictionless all around. I was very weary and nervou Very recently purchased a 2017 Nissan Sentra Turbo from these guys and, I gotta say, they made it frictionless all around. I was very weary and nervous at first as this was my first time purchasing a new car so I was afraid I was going to get the wool pulled over my eyes and charged a crap load. Mike made it easy right from the time I got there. He greeted me right away and took the time to ask what I was looking for in my next car and not once did he try and steer me in a more expensive or different direction. He made sure the entire price was in my budget, and went over everything that was included and clearly explained each feature for me (both before and reviewed again after handing me the keys). His manager also gave me a very fair price for my trade in of my 2008 Focus, more than I was expecting. If you are looking to buy a new car from some straight shooters, these are the guys I'm going to recommend. Couldn't be happier with my new car, thanks again guys! More

Cordial and professional Clark Olivier welcomed us with friendliness and quickly identified what we were looking for. He gave us advice with professionalism and made an attrac Clark Olivier welcomed us with friendliness and quickly identified what we were looking for. He gave us advice with professionalism and made an attractive offer. The paperwork was done quickly and we got our new car on time to travel during the weekend. More