Colonial Nissan

WHAT AN AWFUL EXPERIENCE! I was looking for a specific car in which they told me they had in stock at 3:00 pm. I made an appointment at 4:00 pm that same day. When I arrived, I was escorted to a desk an car in which they told me they had in stock at 3:00 pm. I made an appointment at 4:00 pm that same day. When I arrived, I was escorted to a desk and was asked this first question, "Will you be financing?" I immediately knew that I would not get a competitive rate if I was to finance. Then they immediately proceeded to tell me that the car I came in for was sold and delivered. Within 60 minutes? Really? The paperwork takes that long! The manager went into hiding as he saw me getting ready to leave. I waited him out to tell him that they are scam artists to get people in. He told me he would check again. He then proceeded to tell me that I asked for the wrong thing. Really? I am pretty good at colors and I know the difference between beige and black! After I left I received a phone call from someone else who gave me yet another excuse which was the owner took that car. Really? I never met an owner of a dealership who did not want one of the better cars on the lot OR would not sell it to a customer. The lies are so great at Colonial Nissan that even they can't keep them straight! These people just know how to waste your time and raise your blood pressure! the best 2 words to describe this dealership is "THEY SUCK!" More

This is the WORST dealership I have EVER been to, the experience I had here will FOREVER be in my mind as the most horrible trip to a dealership. I found a car online that was posted for 14,999 but the b experience I had here will FOREVER be in my mind as the most horrible trip to a dealership. I found a car online that was posted for 14,999 but the blue book value was 12,500 so I get there and was met by the manager who then introduced us to the car salesman Gary who let us take the car for a ride. Then for the next 5 hours we sat around trying to negotiate. I offered 13000 which is over the Kelly blue book value, that with the average used car interest rate on a financing package with even medium credit is around 5 percent, which I have well over a great score... they only brought the price down to 14500 for the car... because in the fine print online they hid that the price was conditional on certain money down terms... none of the prices were marked on the cars on the lot everything was shady. Anyway they offered me a 10.9 percent interest on my financing which is the worst rate I've ever had. I was so dissatisfied with the price points and rate and even the trade in value the "estimated" with for my current car. It was the worst experience of my life, I knew we were being swindled. I called my father and he came down took one look at the deal and told us that they were insane... and they said they would try to rework the numbers... they brought us back and EVEN WORSE DEAL... I'm so angry. NEVER EVER give these terrible businessmen your business.. I feel so bad I'm sure they've used all the same shady tacktics to take advantage of others, cause they use every dirty trick in the bag. RUN AWAY FROM THIS PLACE... there are plenty of other dealerships out there that won't swindle you out of your money. More

My husband and I have dealt with the dealership before and have been very happy. We went to another dealership and had a bad experence so we went back knowing we would get great service. and have been very happy. We went to another dealership and had a bad experence so we went back knowing we would get great service. More

I did plenty of shopping around until I found that I did plenty of shopping around until I found that colonial Nissan had the vehicle I wanted. What made the decision easy was the staff. Steve and I did plenty of shopping around until I found that colonial Nissan had the vehicle I wanted. What made the decision easy was the staff. Steve and Gary were terrific, the managers were very friendly and the finance department was a pleasure to work with. I would buy a car from Colonial Nissan again based on the way I was just treated. It's hard to find a car dealer that treats the customers with respect, but they do exist. The showroom was very clean, they had an interactive facebook raffle, the overall vibe and attitude was up beat. In my opinion it could not of gone better :) More

The customer service at this dealership was excellent from Bob our salesman to the finance department, to the service area who prepped the car for us to take home that same day. They were all friendly, from Bob our salesman to the finance department, to the service area who prepped the car for us to take home that same day. They were all friendly, helpful and very informative, yet not too pushy. More

My experience with Colonial Nissan was nothing short of satisfactory; I was amazed of the friendliness of the staff and how fast it took to buy my car. satisfactory; I was amazed of the friendliness of the staff and how fast it took to buy my car. More

Gary was very helpful and very smooth in explanation of the vehicle. He was a no pressure kind of sales man. The whole team at Nissan was great to work with. I would recommend all my friends and family t the vehicle. He was a no pressure kind of sales man. The whole team at Nissan was great to work with. I would recommend all my friends and family to this Dealership. More

I Have been dealing with this dealership for 7 years now and they have always been able to accomodate me with a brand new car. All the sales people are great, I also use the service center located across th and they have always been able to accomodate me with a brand new car. All the sales people are great, I also use the service center located across the street, those guys are great too. More

Amen, I have have had horrible experience at car dealers in the past and my recent purchase from Colonial Nissan was perfect in my mind. I also got treated fairly, the employees were happy and up beat and in the past and my recent purchase from Colonial Nissan was perfect in my mind. I also got treated fairly, the employees were happy and up beat and the managers seemed to actually care about me as a person and my financial situation. It was refreshing to get a great deal, the car I wanted, and not leave feeling like I just got taken advantage of. Thank you Steve for setting everything up and having patience with me. More

I have to say, I have had some bad luck in the past with car dealerships. This place was a GREAT experience. Not only were they funny and out going but I feel as though they truly tried to help me and go ou car dealerships. This place was a GREAT experience. Not only were they funny and out going but I feel as though they truly tried to help me and go out of their way to do so! I will buy all my cars from them in the future. I LOVE THIS PLACE! Thank you so much! More