Colonial Mazda - Service Center

We originally went into Colonia Mazda for servicing. Then went into the showroom to just investigate a new CX-5. That’s when we met Adam. What a great guy. A pleasure to deal with him. He was able to answer went into the showroom to just investigate a new CX-5. That’s when we met Adam. What a great guy. A pleasure to deal with him. He was able to answer all our questions. Clearly explained everything we needed to know. He came in on his day off to get us some info. Haven’t had an experience like this with any other salesman. Can’t go wrong with dealing with Adam. More

Excellent experience Great dealership - fair, open communication, good selection, great people. Adam is very knowledgeable and willing to work to get a fair deal that work Great dealership - fair, open communication, good selection, great people. Adam is very knowledgeable and willing to work to get a fair deal that works for all. More

Service dept needs serious looking at Bought my car hassle free went to service dept with questions and asked if they could help me ,my car speedometer was reading 30 mph over what I was d Bought my car hassle free went to service dept with questions and asked if they could help me ,my car speedometer was reading 30 mph over what I was doing ( at time car had less than 1000,miles on it went in and service guy attending the front desk said he couldn’t do anything without a schedule appt kinda rudely,this is a brand new car and my first time visiting service dept now I’m a bit scared of once you buy your car we don’t care attitude,thankfully there was a gentleman sitting in a chair that heard the conversation and said I think I know what’s wrong and helped me with an easy solution (was my bad had speedometer set on metric)now I know , but still very disappointed in person attending the front desk ,is this the way all my service is going to go,please don’t make me regret buying a Mazda ,salesman was great , but you might want to consider a service manager that has some compassion More

over and above service I leased my Mazda from a dealership in St Louis and had trouble using the navigation after I relocated to Bethel on these winding roads. Adam Dean wen I leased my Mazda from a dealership in St Louis and had trouble using the navigation after I relocated to Bethel on these winding roads. Adam Dean went out of his way to troubleshoot for me and educating me on many of the options I did not know how to use. I would totally recommend Adam and this dealership. When my lease is up, I will be calling Adam. More

These guys are the best!!! I usually get my CX-9 serviced right before the holidays, and Jeremy and Kevin take care of me so My Mazda runs tip top for the Winter. Adam always m I usually get my CX-9 serviced right before the holidays, and Jeremy and Kevin take care of me so My Mazda runs tip top for the Winter. Adam always makes sure that I leave the dealership as happy as I came in. Cheers to Cody and Tom for being such good sports too. More

Top notch service Kudo's to Joe, Jeremy and the entire service staff at Colonial. After having a few issues with my new CX-9, Joe and Jeremy were very accommodating and Kudo's to Joe, Jeremy and the entire service staff at Colonial. After having a few issues with my new CX-9, Joe and Jeremy were very accommodating and worked diligently to get my car repaired. Having a loaner car for me was a nice touch as well. Great bunch of people at Colonial Mazda. Definitely the place to buy and service your Mazda. More

BNI Caddy Guy I've known Adam from our business networking group for a couple years now. Even though I had purchased a used Cadillac SRX before I had met him but r I've known Adam from our business networking group for a couple years now. Even though I had purchased a used Cadillac SRX before I had met him but recently the car had started to show some mechanical issues. Without hesitation, I asked Adam to introduce me to his service department and he did so quickly. Joe and Jeremy were extremely helpful in diagnosing and repairing my Cadillac at their Mazda shop. I highly recommend them because the walked me through the repairs and even contacted my warranty company on my behalf. They go above and beyond! Ernest Horvat More

Professional, courteous, and knowledgeable I purchased my Mazda 6 just over a year ago, and I have been so happy with both the sales and service department. Colonial Mazda strives for excellen I purchased my Mazda 6 just over a year ago, and I have been so happy with both the sales and service department. Colonial Mazda strives for excellence; they treat their customers like family. Patrick Larson, my sales representative, is professional in every sense of the word, and Service Representative Jeremy Reichin has gone above and beyond to make this customer very happy! I highly recommend this dealership....to me, this is the most professional and courteous dealership I have ever known. More

Tire replacement We came in with one flat tire and one damaged tire as the service center was closing. They volunteered to stay for an additional hour on a Saturday. W We came in with one flat tire and one damaged tire as the service center was closing. They volunteered to stay for an additional hour on a Saturday. Work was conducted quickly and we were able to get on with our weekend with little delay. For a bad situation, they made it as seamless as possible. Thank you Joe and your team! More

Time well spent I took my new CX5 in for a hitch and wiring. The work was handled promptly and professionally with a smile and greeting to start. They even gave me a I took my new CX5 in for a hitch and wiring. The work was handled promptly and professionally with a smile and greeting to start. They even gave me a discount for purchasing my car there. Nice family owned dealership. More