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Colonial Mazda - Service Center

Danbury, CT

4.4
38 Reviews

38 Reviews of Colonial Mazda - Service Center

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April 19, 2025

Great service. Honest and reasonable. Friendly customer service. Will plan on going back for service. More

by at_tallys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Reichin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

On time. Digs into a problem. Can solve something esoteric. Excellent staff and support personnel. More

by mleprenolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lionetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrin
Apr 17, 2025 -

Colonial Mazda responded

Thank you for the wonderful feedback about our Colonial Mazda team! It's our privilege to serve you and we look forward to continuing to do so in the future!

April 10, 2025

Service advisor was professional and up front with pricing. Also a very clean and modern dealership. More

by diaset567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lionetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Colonial Mazda responded

Thank you for the wonderful review! We appreciate your kind comments and hope you won't hesitate to reach out if our Colonial Mazda team can be of service again in the future!

April 05, 2025

The colonial Mazda team was great with communication and was able to fix my car by the time I needed it back! Highly recommended this dealership! More

by Jamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Didomizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Colonial Mazda responded

We're delighted to hear that our Colonial Mazda team provided excellent communication and timely service for your car. Thank you for recommending us!

April 05, 2025

Since 2017 I have been treated royally. 2 new vehicles were purchased and serviced impeccably. Can receive no better treatment from DiDi and Anthony for the last 8 years. Go to this dealer More

by rbuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Adam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Didomizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : anthony
Apr 07, 2025 -

Colonial Mazda responded

Thank you for your loyalty and kind words about DiDi, Anthony, and the team at Colonial Mazda! We're delighted to know you've had such a positive experience with us over the years. We look forward to continuing to provide exceptional service in the future!

Apr 08, 2025 -

rbuda responded

your welcome!

March 28, 2025

We worked with Anthony for our service appointment. He was very pleasant and friendly to work with. He is also very knowledgeable and thorough with calls and text to keep us updated with service. The d More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Adam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lionetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Reichin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Didomizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Mar 31, 2025 -

Colonial Mazda responded

Nick, we're delighted to hear that Anthony provided you with such a positive experience at Colonial Mazda. It's great to know our team's efforts in maintaining communication and a welcoming environment are appreciated. Thank you for your feedback!

March 26, 2025

Great service great workmanship very friendly staff highly recommend them with all your service needs! More

by liontraps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lionetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Reichin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Didomizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Colonial Mazda responded

Thank you for recommending Colonial Mazda! We're delighted to hear that our team provided great service and a friendly experience. We look forward to assisting with all your future service needs!

March 26, 2025

Very courteous and helpful . All the customer service techs are great . Dealership is clean and very comfortable More

by Wood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Reichin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Colonial Mazda responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Colonial Mazda provided courteous and helpful service in a comfortable environment. We appreciate your support!

February 21, 2025

***WARNING*** NO SUCH THING AS FREE OIL CHANGE The sales team was super nice as they should. My problem was with the service department, they did NOT honor the complementary oil change program I sign More

by djciborgue
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Lionetti
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

They treat customers with a lot of courtesy and respect. They are proactive in their approach to any issues. For my 1st service, I was in and out in less than an hour. More

by DG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brette Boockvor- Foglietta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Didomizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren
Feb 08, 2025 -

Colonial Mazda responded

Hi DG! We're delighted to hear that your first service experience was efficient and respectful at Colonial Mazda. Our team always aims to provide proactive solutions for our valued customers. Thank you for sharing this feedback!

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