Colonial Mazda

Bought a used Mazda3i Touring form Colonial Mazda in Danbury. Like the car a lot, but the CD loading mechanism wasn't working. Colonial was very helpful and replaced the CD player quickly, I was there a Danbury. Like the car a lot, but the CD loading mechanism wasn't working. Colonial was very helpful and replaced the CD player quickly, I was there and gone again in under 45 minutes and now the CD player works fine. Very easy to get a hold of during the entire buying process, willing to work with the customer, I definitely recommend buying from them. More

this truly was the best car buying experience I have ever had.I would send anyone who I know that's looking for a car to colonial and tell them to see John McNeil. had.I would send anyone who I know that's looking for a car to colonial and tell them to see John McNeil. More

Five star. Always helpful and perfectly honest about what needs doing and what does not. I drive all the way from NYC to have them service my car. needs doing and what does not. I drive all the way from NYC to have them service my car. More

I only had a minor problem with some screws being missing in the left wheel well. One hour and $36.00 later it was taken care of. in the left wheel well. One hour and $36.00 later it was taken care of. More

I buy a lot of cars for my business and i deal with few dealerships. when it was time to buy a car for the family i looked into buying from colonial and let me tell you I am very happy. quick to make the d dealerships. when it was time to buy a car for the family i looked into buying from colonial and let me tell you I am very happy. quick to make the deal prep and deliver. I was very impressed, I wish they had more cars geared to my business I will buy from them again. More

Since I have only purchased used cars before, I did rather extensive research on buying my first new vehicle. I looked into several dealers close to me, which either had high prices or overly aggressiv rather extensive research on buying my first new vehicle. I looked into several dealers close to me, which either had high prices or overly aggressive salesmen. Upon visiting and test driving cars at several dealers close by, I started to feel discouraged. Eventually I settled on (fell in love with) the Mazda CX-5. Since I knew exactly what I wanted, I spoke with Jessica over the phone and through e-mail at first. She was very helpful, friendly, and a pleasure to work with. On the day or purchase Patrick walked me through the ins and outs of the vehicle, from how to use the Navigation System to the Blind Spot Monitoring function. I've had the vehicle for a few days now and could not be happier. What made the experience even better was knowing I got a good price and had a friendly and excellent experience with the dealership and its staff. I would highly recommend purchasing from here. More

From the initial contact to the final sale, the entire staff made sure we were satisfied. There were no disconnect's, every person involved had a specific job to do and each one did there job without ha staff made sure we were satisfied. There were no disconnect's, every person involved had a specific job to do and each one did there job without having to be "brought into the loop"...they were always "in the loop". The little things like grabbing take-out for everyone or understanding individual needs to be sure we left as quick as possible and working hard to meet them. Jessica even volunteered to transport our vehicles from home to the dealership on oil change days. That's the kind of service that grabs attention and ensure's continued success. More

Tom Amalfitano answered all of my questions and then some for the purchase of my new Mazda 3. He is very knowledable about both the vehicles and the purchasing process. This is actually the 2nd MAZDA that for the purchase of my new Mazda 3. He is very knowledable about both the vehicles and the purchasing process. This is actually the 2nd MAZDA that I’ve purchased from Tom at Colonial Mazda. I purchased a new Mazda CX9 from Tom last year which we’re still very happy with. Tom made the process very simple and we were able to put a deal together with just a few emails and a phone call. Tom & Colonial Mazda made it worth the trip from our home in Cheshire CT to Danbury CT even though there are several MAZDA dealers closer to home. Colonial Mazda has their vehicle inventory online with clear specs and options that allowed me to shop with all of the information that I needed to make a choice and a deal quickly. I would certainly recommend Colonial Mazda to my friends and will be a returning customer. More

I own two Mazda's Wanted $48 to change a $1.50 center I own two Mazda's Wanted $48 to change a $1.50 center stop light bulb on my wife's car that I installed with no tools in under sixty seconds. Sc I own two Mazda's Wanted $48 to change a $1.50 center stop light bulb on my wife's car that I installed with no tools in under sixty seconds. Scratch on the side of my new Mazda getting it serviced. Left a $250 pan off off my car changing the oil and wanted to charge me for it next time I brought it in. Sold me my car with lifetime free oil changes and today said it wasn't free unless I had a useless 35K mi service done. I wouldn't have had them do that service if it was free. Clean my brakes? Adjust my brakes that are self adjusting discs? Rotate the tires and balance the wheels that I am about to put new tires on? Replace the cabin air filter that was never installed from the factory? Repeatedly on each visit say the brakes are worn below wear limits that clearly weren't according to the factory service manual and measurments with vernier calipers. I know they have to make a living but give me a break! I feel sorry for people that don't know anything about cars that trust them. More

Patrick Larson was very responsive to my questions on a lease and trade-in. Although we did not close a deal, I would go back to him and recommend him to others. lease and trade-in. Although we did not close a deal, I would go back to him and recommend him to others. More