
Colonial Mazda
Danbury, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,486 reviews
This dealership is unethical and I don't and won't recommend them to any friends or family. I had put down a $500 down payment on a car to hold it. My initial credit app was denied so the sales won't recommend them to any friends or family. I had put down a $500 down payment on a car to hold it. My initial credit app was denied so the sales rep and I were emailing back and forth for a day or two as to what I was planning to do regarding financing. The sales rep emailed my on Jan 1 and I emailed him back within an hour of his email and said I would go with another co-signor and would submit the application later that evening. I submitted the app and email the sales rep that same night. I get an email back the next day (Jan 2nd) and said they sold the car. I called the rep and told him we had a deal and I put a good faith down payment down to hold the car. His/their excuse was that it was the end of the month and they didn't know what I was going to do (which was baloney) so they (the sales manager per the sales rep) made a business decision to sell the car. What a sleazy thing to do. For this reason, I don't recommend this dealership at all. I've bought a number of cars at dealerships and have put down payments down to hold the car for more than a few days. The sales rep was apologetic but that's no excuse. If this is the way they do business than I want no part of them. I don't recommend this dealership at all! More
Great staff here very friendly outgoing and professional.Had looked at numerous cars found right one right price here.Drove one hour from house passed alot of car lots to get there.Worth the tr professional.Had looked at numerous cars found right one right price here.Drove one hour from house passed alot of car lots to get there.Worth the trip. More
I’m a single female who knows what I wanted and needed it in a very short period of time. My vehicle was totaled in early December; by the time I received the check from the insurance company – Christmas was in a very short period of time. My vehicle was totaled in early December; by the time I received the check from the insurance company – Christmas was within days. I needed an AWD vehicle with a remote control car starter. Those were my only two requirements. With the holidays quickly approaching, I was worried that a dealership wouldn’t be able to install the remote controller starter before I took the vehicle off the lot. I was wrong! The car was prepped and ready to go when I needed it! I walked in, completed all the paperwork and was on the road within less than an hour and it was late evening on a Friday night. Even though it was close to closing time – John, Fred and Roy were very professional and made sure I had all my answers before leaving the lot without feeling rushed. More
Adam was great! He made us feel welcome without the Adam was great! He made us feel welcome without the typical high pressure salesman experience. We initiated the contact via web and phone and Adam Adam was great! He made us feel welcome without the typical high pressure salesman experience. We initiated the contact via web and phone and Adam made sure all the details were in place when we finally met in person. Adam made sure he knew all the unique features of the C70 Volvo convertible, and helped us understand them. When negotiating the price, Adam worked with us in a reasonable way, making it one of the best car buying experiences we have had. Adam's personal approach is the way purchasing a car should be, and we want the management team at Colonial Mazda to know that. Thanks again Adam. Bill and Ann Pritchard More
Purchased used 2012 Hyundai Santa Fe Limited. Adam made the buying experience pleasant and efficient. Vehicle had an issue on the lot with a wet carpet. Joe and the techs in service put in good effort to a the buying experience pleasant and efficient. Vehicle had an issue on the lot with a wet carpet. Joe and the techs in service put in good effort to assure vehicle was sound, gave me updates along the way, and gave me confidence they will stand behind the vehicle just in case the issue returns. More
overall experience was good, adam is very upfront and honest. not pushy. he stays in contact throughout the whole experience and is very helpful. I liked him a lot. financial aspect is a little more stre honest. not pushy. he stays in contact throughout the whole experience and is very helpful. I liked him a lot. financial aspect is a little more stressful (obviously) but Fred doesn't make it any easier. leaves little room for negotiation and almost seems as if he tries to keep final price a secret. he made no effort to tell me until I was signing the papers although I had tried to contact him for 2 days... besides that Id say it was a good first car buying experience and I would definitely return to the Colonial Mazda Dealership. More
Best experience i've had with a dealership. Friendly, helpful, honest and Adam had a great personality! Love, Love the Car! Thanks for being patient. Friendly, helpful, honest and Adam had a great personality! Love, Love the Car! Thanks for being patient. More
We haven't bought a new car in ten years so we weren't sure how this experience would turn out in the beginning. We are glad that we ended up at Colonial Mazda as it was one of the more pleasant weren't sure how this experience would turn out in the beginning. We are glad that we ended up at Colonial Mazda as it was one of the more pleasant car buying experiences that we've experienced lately. Patrick Larson was very professional in the way that he handled business with us. We thought that we were treated fairly as he tried to work out a deal for what we asked him for. In the end, we are very happy with our purchase and we will definitely recommend Mr. Larson and this dealership to our family and friends. More
My experience started by finding a low mileage, pre-owned certified Mazda5 on the Colonial Madza website. This vehicle was targeted as a suitable replacment for my wife's Dodge Caravan, which was 11 years ol certified Mazda5 on the Colonial Madza website. This vehicle was targeted as a suitable replacment for my wife's Dodge Caravan, which was 11 years old/100K miles. I submitted an email inquiry and within 24 hours, Heather Ramos contacted me regarding our interest in the vehicle. I quickly set up an appointment that fit my family's schedule on the weekend. When my family and I arrived at the dealership a few days later, the Mazda5 was parked right in front of the dealership, ready to go (we actually parked right next to it). Once we entered the dealership, we were warmly greeted by Heather and Nelson. Within 25 minutes of our arrival, we were on our own and on the road for our test drive. This was the most pleasant car buying experience I have ever experienced, from initial meeting, through financing, and delivery. Additional options were professionally offered along the way and without significant pressure. The values of additional options were presented in a fair and straight-forward fashion. We took advantage of Auto Armor protection (additional $700) but passed on some bumper to bumper additional coverage, as we wanted to keep our monthly payments at a certain level. I would highly recommend this dealership to buy a vehicle. It was an enjoyable experience. More
This place was good and the service is really fast. Jeremy and Adam were really helpful. I love this place. I'll come back here Jeremy and Adam were really helpful. I love this place. I'll come back here More