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Colonial Mazda

Danbury, CT

4.9
1,486 Reviews
Colonial Mazda has been family owned and operated by the Beylouni family since 2003 and is an outstanding member of the local community, the Connecticut Automobile Retailers Association, the Greater Danbury Chamber of Commerce, the Bethel Chamber of Commerc and the National Automobile Dealers Association. Colonial supports local charities and is a multiple year Titanium sponsor of the Danbury Hospital Cancer Fund and multiple year Diamond sponsor of Ability Beyond Disability.
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100C Federal Rd

Danbury, CT

06810

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Showing 1,486 reviews

January 03, 2014

This dealership is unethical and I don't and won't recommend them to any friends or family. I had put down a $500 down payment on a car to hold it. My initial credit app was denied so the sales More

by jknibbs56
Customer Service
Recommend Dealer
No
Employees Worked With
Sales Manager, Darold Ralston
Jan 30, 2014 -

Colonial Mazda responded

Dear Jeff, thanks for your patience. I went through everything and I do see where the banks did not approve the loan because of the year of the car and the Credit. and I see where we did get another credit application from you a few days later, but the issue with that application was that the signer and co-signer lived at different addresses. I apologize if you did not get a clear explanation from us regarding the banks reason for the turn downs. We did make the decision to sell the car because We were told that if financing fell through , you would be paying cash for the car. But then that also couldn't happen. At that point we had a car that we could not get financed by the banks nor could we get it paid for in full by you. We did have Darold inform you that the banks were willing to try to finance you on a Newer vehicle. I would like to try to help in some way, are you still in the market? and would you be willing to let me try to help on a newer Vehicle?

January 02, 2014

Great staff here very friendly outgoing and professional.Had looked at numerous cars found right one right price here.Drove one hour from house passed alot of car lots to get there.Worth the tr More

by roushcupcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john mcniel fred cook, Fred Cook, Heather Ramos, John McNeil
January 02, 2014

I’m a single female who knows what I wanted and needed it in a very short period of time. My vehicle was totaled in early December; by the time I received the check from the insurance company – Christmas was More

by VRiveron86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNeil
December 29, 2013

Adam was great! He made us feel welcome without the Adam was great! He made us feel welcome without the typical high pressure salesman experience. We initiated the contact via web and phone and Adam More

by ELconvertible
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 21, 2013

Purchased used 2012 Hyundai Santa Fe Limited. Adam made the buying experience pleasant and efficient. Vehicle had an issue on the lot with a wet carpet. Joe and the techs in service put in good effort to a More

by vichere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 14, 2013

overall experience was good, adam is very upfront and honest. not pushy. he stays in contact throughout the whole experience and is very helpful. I liked him a lot. financial aspect is a little more stre More

by caitlinNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fred Cook
December 13, 2013

Best experience i've had with a dealership. Friendly, helpful, honest and Adam had a great personality! Love, Love the Car! Thanks for being patient. More

by TTerwilliger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 13, 2013

We haven't bought a new car in ten years so we weren't sure how this experience would turn out in the beginning. We are glad that we ended up at Colonial Mazda as it was one of the more pleasant More

by gquio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Larson
December 11, 2013

My experience started by finding a low mileage, pre-owned certified Mazda5 on the Colonial Madza website. This vehicle was targeted as a suitable replacment for my wife's Dodge Caravan, which was 11 years ol More

by tricky89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fred Cook, Heather Ramos
December 10, 2013

This place was good and the service is really fast. Jeremy and Adam were really helpful. I love this place. I'll come back here More

by matttttttttv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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