Colonial Mazda

Simple no pressure experience. Darold was great and very helpful as we looked at several options. Never did a hard sell and took a tremendous amount of time to make sure I understood the difference in both helpful as we looked at several options. Never did a hard sell and took a tremendous amount of time to make sure I understood the difference in both vehicles I was looking at and taking the time to test drive both of them. More

Colonial Mazda was extremely helpful in our new car purchase. We had a good idea of the vehicle we were interested and they went above and beyond finding the best price and financing options for us. purchase. We had a good idea of the vehicle we were interested and they went above and beyond finding the best price and financing options for us. As customers returning to the Mazda brand they included Mazda incentives. The staff were not pushy and the purchase process was easy and enjoyable. When a discrepancy about included options arose Roy and Mazda USA stepped up and followed through on the motto that the customer is always right. It was a pleasure to see this sort of pride and integrity in todays auto market. We look forward to working with the service department and a continued relationship with Colonial Mazda. More

My overall experience at Colonial Mazda was very good. The sales representative who helped me was named John McNeil. I would definitely suggest buying your car through him. He wasn't pushy or intimidating The sales representative who helped me was named John McNeil. I would definitely suggest buying your car through him. He wasn't pushy or intimidating, and he was helpful with all my questions/concerns. Also, he owns a Mazda 3 so he obviously believes in the product he's selling. More

Thank you John for being so helpful without being "pushy" like some salesman tend to be!!!! Had a great experience trading in my 2011 Mazda 3 for a 2014!!!! "pushy" like some salesman tend to be!!!! Had a great experience trading in my 2011 Mazda 3 for a 2014!!!! More

I was very pleased with the service that John provided. He answered all my questions and spent extra time to provide great customer service. I am happy with my Mazda3 so far .. and he has continued to be He answered all my questions and spent extra time to provide great customer service. I am happy with my Mazda3 so far .. and he has continued to be available and responsive to all my "new car" questions. There is a lot to learn as the Mazda has a lot of newer features .. and John always has time. He is very quick to return both emails and phone calls, however, our communication has been primarily through email. Joyce Hammond More

We are very pleased with the car and very satisfied with customer service. It was pleasure to work with Patrick Larson. He understood our needs, was very professional and helpful. We also appreciate the fac customer service. It was pleasure to work with Patrick Larson. He understood our needs, was very professional and helpful. We also appreciate the fact, that there was no “sales” pressure at any time. Thank you! Patrick has done an excellent job. High Five to Patrick! More

I went to Colonial Mazda because I have worked with Roy in the past. I knew that with my credit history obtaining a loan would be difficult, but if anyone could do it, it would be Roy. He introduced me to in the past. I knew that with my credit history obtaining a loan would be difficult, but if anyone could do it, it would be Roy. He introduced me to Darold, who became my salesman, we went out to the lot to look at a few cars that were in my price range. After settling on a Mazda 3 hatchback, Darold and I went for a test drive. The car was beautiful, a 2011, but felt and smelled like new. Darold helped me fill out the paperwork, and we submitted it for approval. Not only did we get the approval, but I received a much better rate than I ever thought I would get. They were patient over the next few days while I got my tax and dmv issues settled. We were there an hour past closing the night I picked up my car, there was never any rush. Darold even came out to show me some features of the interior, like setting up my Bluetooth. He's very knowledgeable, unlike some other dealerships I have dealt with in my search. I've alway trusted Roy when it comes to purchasing a new car, and I look forward to dealing with him and Darold again when it comes time for a new one. More

I had decided to buy a new car in August. I began looking at local dealerships and sadly had many awful experiences. Many sales people continually made me feel uncomfortable, were extremely pushy and assumed at local dealerships and sadly had many awful experiences. Many sales people continually made me feel uncomfortable, were extremely pushy and assumed they could take advantage of me due to my age and gender. Finally I went to Colonial Mazda and worked with John. He was extremely nice, honest and wasn't pushy at all. He took me for a long test drive , allowed me time to look at their inventory and didn't push higher models. I even got to text with him throughout the week that I was buying my car! More

After visiting several dealerships in the area looking for a used car, I found the sales staff exceptional! Wanted to buy more than one car! Loved working with John McNeil! In all the years of looking and for a used car, I found the sales staff exceptional! Wanted to buy more than one car! Loved working with John McNeil! In all the years of looking and buying cars never did I get a feeling of a dealership going out of there way to please a customer, this dealership did just that. More

This was an excellent experience. I knew the car I wanted so there was no real "sales" work needed. Patrick was very pleasant, and I thought the price he quoted and the value he gave me on my trade-i wanted so there was no real "sales" work needed. Patrick was very pleasant, and I thought the price he quoted and the value he gave me on my trade-in were both good. The Mazda rebates certainly helped. Overall, one of the best new car buying experiences I've had. More