Colonial Mazda
Danbury, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Had a great experience which is why I gave 5 stars, Darold first showed me a few Mazda 3s and gave me detailed information about the different trims and year differences.Gave the dealership a call the Darold first showed me a few Mazda 3s and gave me detailed information about the different trims and year differences.Gave the dealership a call the next day and spoke with John, we were able to make a good deal and ensure everything I wanted with the car was taken care of. Excellent experience going to the deal and an excellent car purchase, I am very satisfied with my purchase. More
I was blown away by the level of professionalism and understanding that salesman Patrick Larson showed when purchasing my vehicle.. Not only did he take the time to listen to my needs and wants as a con understanding that salesman Patrick Larson showed when purchasing my vehicle.. Not only did he take the time to listen to my needs and wants as a consumer but he also Treated me as if I was an old friend as opposed to a new customer! I have always hated dealing with car salesmen But this experience completely changed my mind and now I know that there are a few good ones out there!... I would highly recommend anybody looking for a new car goes and talks to Pat at colonial Mazda you won't be disappointed... I know I wasn't!! More
Awesome support to surprise my wife with a Christmas present of a new Mazda 3 with a trade-in and a tag transfer. Way to go IDAHO...even follow-up visit for my wife the day after Christmas and let me b present of a new Mazda 3 with a trade-in and a tag transfer. Way to go IDAHO...even follow-up visit for my wife the day after Christmas and let me borrow the bow. More
I spoke with Heather by phone after looking at a used car online. She was very friendly and informative which made the difference in wanting to drive all the way to Colonial Mazda to check it out (2.5 hours online. She was very friendly and informative which made the difference in wanting to drive all the way to Colonial Mazda to check it out (2.5 hours away from where I live). Once there she introduced us to John McNeil. John was very helpful. He was not too pushy, which I appreciated. He let us test drive the car by ourselves, and then came with us to respond to a concern. He assured us he would take care of the issues we raised. Over the next few days he stayed in touch to let me know the progress. One issue could not be resolved (a design flaw in the car itself--a Prius) and he offered to return the deposit if I was no longer interested. I did purchase the car and was very pleased with how helpful John was in completing the process, including the return of the rental car. John is the kind of salesperson I would want for any purchase--honest, helpful, straight forward, and not too pushy. I'd recommend him to anyone wishing to purchase a vehicle. More
Walked in to look at the brand new CX-5. We were introduced to Adam, very pleasant person to work with. He helped us get into the budget we were planning for. We were not planning on buying a car th introduced to Adam, very pleasant person to work with. He helped us get into the budget we were planning for. We were not planning on buying a car that day, but with his help we made the deal happen and pick up the car the next day! More
From the moment I walked into the dealership, it was a positive experience. I was introduced to John McNeil and felt an immediate connection with him. He treated me like a serious buyer right away, withou positive experience. I was introduced to John McNeil and felt an immediate connection with him. He treated me like a serious buyer right away, without being pushy or too aggressive. He is extremely knowledgeable about the product he sells and is more than happy to share his knowledge with the buyer. He listened to what I had to say and made it clear that he and the dealership would be able to make a good and fair deal with me. I drove away today in my new Mazda CX-5 and have nothing but high praise for John and his dealership. They actually made getting a new car a good experience! More
I just purchased a 2002 Toyota 4Runner from the dealership today. I found the vehicle on line and sent in a request form to be contacted by the dealership. Heather with the Internet Sales Dept. was dealership today. I found the vehicle on line and sent in a request form to be contacted by the dealership. Heather with the Internet Sales Dept. was wonderful in following up with me right away, and she was persistent (in a good way) in staying in touch with me until I was able to get into the dealership to see the vehicle. Once I got to the dealership, I worked with Adam in the Sales Department. Adam is a straightforward, honest and very low key salesperson who did not pressure me into a buying decision at all. He patiently answered my questions and took for me for an informative test drive. It was clear that Adam cares more about his customers than he does about the process of selling a car. Adam was extremely diligent about following up with me after my initial visit, and he kept me informed of the loan approval process until the sale was finalized. Fred in the finance department made signing and understanding all of the financing details a breeze. He offered me a vehicle warranty even though my vehicle is older, and I accepted it based on his sound logic and rationale. I know that Fred researched diligently to find the right bank/ interest rate so that my monthly vehicle payment would fit within my budget requirements. Overall, I had an extremely positive buying experience with Colonial Mazda from start to finish, and I would highly recommend them for your next new or used vehicle purchase!! More
Overall experience and Adam were great. I felt like Adam did everything he could to find the right car for me and accommodate my requests while never seeming pushy like a lot of sales people do at other dea did everything he could to find the right car for me and accommodate my requests while never seeming pushy like a lot of sales people do at other dealerships. He even got on his hands and knees to clean a few spots on the car when I went to pick it up! Originally I went in to look at buying a new 2013 Mazda3 but Adam showed me a certified pre-owned 2012 model that had been used as a service vehicle with only 4.5K miles. It was a slightly less expensive than the new model and it was a higher trim level with many more options. It ended up being the car I purchased and a week later I absolutely love it. Many thanks to Adam and the Colonial Mazda team. More
This dealership is unethical and I don't and won't recommend them to any friends or family. I had put down a $500 down payment on a car to hold it. My initial credit app was denied so the sales won't recommend them to any friends or family. I had put down a $500 down payment on a car to hold it. My initial credit app was denied so the sales rep and I were emailing back and forth for a day or two as to what I was planning to do regarding financing. The sales rep emailed my on Jan 1 and I emailed him back within an hour of his email and said I would go with another co-signor and would submit the application later that evening. I submitted the app and email the sales rep that same night. I get an email back the next day (Jan 2nd) and said they sold the car. I called the rep and told him we had a deal and I put a good faith down payment down to hold the car. His/their excuse was that it was the end of the month and they didn't know what I was going to do (which was baloney) so they (the sales manager per the sales rep) made a business decision to sell the car. What a sleazy thing to do. For this reason, I don't recommend this dealership at all. I've bought a number of cars at dealerships and have put down payments down to hold the car for more than a few days. The sales rep was apologetic but that's no excuse. If this is the way they do business than I want no part of them. I don't recommend this dealership at all! More
Great staff here very friendly outgoing and professional.Had looked at numerous cars found right one right price here.Drove one hour from house passed alot of car lots to get there.Worth the tr professional.Had looked at numerous cars found right one right price here.Drove one hour from house passed alot of car lots to get there.Worth the trip. More